Winchell's

Winchell's

Reviews Summary

Winchell's receives mostly positive reviews for its delicious, fresh, and generously sized donuts, with many praising the apple fritters and old-fashioned varieties. The friendly staff and 24-hour service are highlights, along with the cozy atmosphere. However, some customers report inconsistent quality, citing dry or oily donuts, unsanitary conditions, or high prices. While long-time fans adore the nostalgic appeal and standout flavors, a few recent experiences mention disappointment with service or product consistency. Overall, it remains a beloved spot for many, though occasional letdowns occur.

About This Listing

Has Chocolate Variety
Has Fritters
Has Yeast Donuts
Has Coffee Flavors
Has Fruit Flavors
Family Owned Business

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Features

Has Chocolate Variety
Has Fritters
Has Yeast Donuts
Has Coffee Flavors
Has Fruit Flavors
Family Owned Business

Contact Information

Address

2905 S 120th St

Omaha, Nebraska 68144

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Customer Reviews

This was my husband's and my first visit here and I have to say that I was just not impressed. The interior was very dark whereas it should always be well-lit and inviting. I tried to ask the employee behind the counter what a couple of the different donuts were but he didn't understand much English so the language barrier was quite frustrating. The donuts were okay...nothing special.

I've been going to this Winchell's for many years since early 2000 and the gentleman first bought it. I remember he turned it around and it was just fantastic throughout the years. It's kind of slowly deteriorated over the last 5 years. I would say it's going farther down than it was before. The donuts I bought last night were dry overcooked and just not appetizing not to mention it was 16 bucks for our six donuts so I guess we're seeing inflation in that place too. If they were good I wouldn't really matte

This is an Omaha tradition. Immediately south of Krispy Kreme it always makes me wonder why people even bother with the too sweet stuff next door. These donuts are absolutely perfect. They are fluffy and big and one dozen is 14! Grab some truly fresh squeezed OJ for a treat. Worth leaving the house with negative wind chills and driving 20 min each way for. I mean.... just yum. You know you want one.

I haven't had Winchells in years, I purchased a few different donuts. The Apple Fritters were the best, they are large and full of flavor.

Omg... never had their donuts before but holy smokes! I'll definitely be returning. Donuts were super soft and seemed larger than other places and weren't as sweet... it really was a great balance of a wonderful donut.

Their breakfast burrito, along with being absolutely delicious, is around ten dollars and feeds a family of four. There?s enough sausage and eggs in that thing to make you question if you ever want to try a burrito elsewhere again. Their donuts are always fresh, priced fairly, and huge, as well as scrumptious. Love the staff here so much! Would choose this place over any others for donuts or breakfast any day. Don?t get me started on their croissant breakfast sandwich. This business deserves your support an

We enjoyed our first experience coming to Winchell's. We love all of the Halloween decorations indoors and outdoor - even my 3 year old thought the decorations were cool! Donuts were delicious! We look forward to our next visit. ??

When I went here for the first time a guy rushed me along and wouldn't let me pick out my donuts without a rush and the second time I went to this establishment we ordered some I guess they were like crispy sourdough donuts and both of them had hair in them. I don't know if somebody was hurt in that place but that is sure a lot of hair to be in some donut mix! The atmosphere reminded me of a horror movie so putting all that together is giving me very much maybe it's the crime scene. I don't know but that wa

My favorite bagel place was closed so I came to Winchell?s for a toasted everything bagel with cream cheese and it was very good. Good service, and great doughnuts too!

Good breakfast sandwich and fresh squeezed orange juice. The donut was decent. The ranchero burrito was meh, and sliced ham on the burrito rolled and packed awkwardly.

I got a donut and it was as delicious as it could be! The person behind the counter spoke little English. I was very disappointed to learn that they have WiFi however it is not for customers.

We drive 20 minutes just to go to this specific donut shop. It?s my all time favorite. We?ve never had a bad experience. They?re so sweet and truly care about their customers and their shop.

We stopped in on Christmas morning, they're open everyday, incredible looking donuts and the staff all looked like a sweet family, ordered a dozen donuts they give you 14 in a dozen! They're huge, crunchy and soft, every donut was great!! Also ordered bagel melts with bacon and avocado, my kids loved them! Get a dozen donuts you won't regret it!!

In 25 years of coming to this business I have never had a so so doughnut they are AMAZING!! If you never have tried their doughnuts? I HIGHLY RECOMMEND YOU TO TRY THEM!! The staff is amazing the customers are amazing and the coffee is sooo darn good!! Entertain your taste buds!! Thanks for a wonderful atmosphere that is simple.

First time experience here was amazing! Quality service all around. I wish I lived closer. My boyfriend and I stopped by to grab a quick bite after his therapy session at Athletico. At first I thought it was just a donut shop but they had signs on their windows showing they also do burritos and bagel sandwiches. We were greeted so nicely by a gentleman and a lady. I ordered the chipotle bagel sandwich with natural OJ, my boyfriend ordered a black coffee and the ranchero burrito. Unfortunately my order came

They were so soft and fresh! Pretty decent price too. Plus they are open 24 hours which is nice for a late night snack.

Winchell's was a hallmark of my childhood in Oklahoma City. I hadn't seen one in forever, so my husband and I had to go to this one in Omaha when we were there. The donuts were delicious and nostalgic.

The donuts here are fresh and taste good. I was disappointed with the poor selection of filled donuts here. In addition there was a tiny amount of filling in the filled donuts. They had three types of filled donuts - Boston Creme and Raspberry and Apple. I chose the Boston Creme which actually turned out to taste like Banana pudding once I ate it. The Raspberry filled tasted very good. The only problem was, as I stated previously, that the small amount of filling inside the filled donuts was highly disappoi

Favorite donuts in Omaha! Service is always good and the donuts are way cheaper and bigger than krispy kreme. Every flavor is tasty!!

Great donuts with friendly & fast service.

It has been a long time since I have been to Winchell's since moving far away, but it was still great. They still have an excellent selection of donuts and they are still delicious. The shop has been under new ownership for the past two years and the owners were their working and the service was excellent. I highly recommend this Winchell's!!!

Charged a dollar surcharge to use debit card and didn't let me know. I bought a bag of donut holes which I had to bring back because they were so hard. They reluctantly gave me my money back in cash but when I see the charge on my account it was a dollar more. These guys are swindlers. I don't recommend this place at all.

Best donuts in Omaha, and holy cow the bagel breakfast sandwiches are shockingly good!!! The sugar twist donuts are like funnel cake, and they actually have chopped peanuts available as a topping for their cake donuts!!! Side note; be sure to drop in around Halloween, the decorations are spectacular!

Wenchells was a staple when I was young. Had not seen one since the 1980s. Definitely not the same. Was disappointed... donuts were dry ... stale tasting. Sadly won't go back.

The last time I went here, the employee was very pleasant and helpful, which was not a thing in the past, but the Halloween donuts were adorable. You could tell that someone put a lot of time and effort into decorating them. However, their donuts were just not good. There was so much oil in them that it was dripping in my mouth and running down my chin. The donut box was completely covered in oil. (In all my years of living, I have never seen the top of a donut box be oil-soaked.) This is after we gave them

The guy answered the phone and hung up on me, so I called back and he put the phone down and took it off the hook. You lost my business. Absolutely horrible, be more professional next time and speak English thank you

They use to be good, but maybe they sold. I went there a a month or two ago and the worker was sweating, dripping down his face and wiping it when getting the donuts. Went there last week and the worker partially placed his hand in his nose as if itching it while I was browsing donuts. Not sure if the same guy, but very unsanitary and gross. Done going here.

This place is customer service and food is always the best.. the coffee come the donuts, but then for breakfast sandwiches, bam! What do you think they couldn't go any further when they give you personal customer service with a smile and treat you with the utmost care. I've been coming here 15 years and even if losing weight is more important, I still will keep coming back. LOL

Winchell's makes my favorite donuts. They're big and yeasty, with just the right texture. Not too light, not too dense. This location is always well-stocked with a great selection of fresh items, and the service is always fast and friendly. The customer area is small and plain, but that's what I like about it; it has a retro, no-frills feel.

Best donuts I?ve had since moving to Nebraska?and the maple tastes amazing! Everything is fresh, establishment is very clean and staff Super friendly!!

Fast, attentive, and incredibly kind. This is now my go-to donut shop. Greate assortment of donuts,even after busy times. 24 hours, BIG donuts, and a Winchell's dozen is 14 instead of 12! Worth the money and these people deserve your business.

Never felt so rushed to order in my life.Walked in and rushed to order.Told her I needed more time to look and still rude to hurry and order.KRISPY CREAM next door next time!50 bucks better be good! Someone give the older lady a vacation she needs it!

The best place to get a donut on this side of town! It?s the last old school donut spot in west Omaha. The people who work there are always friendly and open all the time! They are constantly stocked with great, thick donuts! It?s a nice cozy atmosphere with caring employees. Much better donuts than bigger chain places that have taken over.

Woof, this place is rough. The cake donuts are horrible, the other donuts are okay but expensive. You can get much better donuts right next door. The biggest issue is the staff/atmosphere though. Always feels like you're in a bit of danger. The staff are always real mad that you're bothering them. I feel like this place stayed in business because they're open 24 hours, but now there's Hurts for that, so why not go there?

The donuts are amazing, and the coffee was so hot ?? but very good!

We have to drive 4 hours for these amazing pastries but they are always worth every minute!

Winchell's was a nice trip down memory lane as it was one of my Dad's favorite places. True to form, the service was still fast, and the donuts were delicious as usual. The weather was so nice that we sat outside at one of the wrought iron table and chair sets. Extra points for one of the guys there. He followed us across the street to Bakers because our tire had such a big bulge that it was either going to blow out or go flat.

I just love this place! The donuts are sooo delicioso and never disappoints me! I always visit when I come in town AND I found out that they are now open 24 hours ????

We wanted to try something different than the norm. We are kind of ?? junkies. Anyway, I ordered a dozen and was told, our dozens aren't qty 12, they're qty 14. I mean, okay, give me a reason to eat more donuts. ?? We got the apple fritter and OMG. SO GOOD!! We also got all the filled options. I do not recommend the lemon, but the Bavarian creme, apple, and raspberry were positively delicious! ???? We will definitely be back again!

We went Thanksgiving morning because it also happened to be my son?s birthday. I was grateful that they were open. The staff was super friendly even though they were super busy. We were pleased to find out that the Winchell?s dozen is actually 14 donuts! Our kids loved the donuts. Thanks for giving the birthday boy his ??wish!

I was in town and heard there was a Winchell's in the area. I haven't been to one in 30 years growing up in CA. I was told this is the last remaining Winchell's. Donuts still the best. Lots of nostalgia.

24-Hour donut place serving some of the best donuts in the entire city. I'm not even joking when I say I have had a hankering for a donut specific to this place more than once at 3:00 in the morning. And I was served.

I work second shift and had a donut craving at midnight after getting off work. I was THRILLED that Winchell's was still open. Great selection of fresh donuts at reasonable prices. I will definitely be back! ??????

Very good food, customer service was good, i feel so sorry for the owners that I encountered this, but I saw what looked to be 2 cockroaches crawling on the floor. I'm not a professional bug identifier, but they looked identical to roaches.& You know what that means. If you like more protein by all means, but not worth getting sick over IMO.

The gentleman was very rude and looked annoyed every time we asked a question, it was our first time there so I was asking what certain donuts were made of and at one point he rolled his eyes and said that's the same kind as the one you already chose, but they were in different trays and several trays away from each other so we didn't want to assume they were the same. Even though the donuts were very good we will not be returning. I'd rather go to Dunkin Donuts or even to Casey's where the service is bette

My favorite donut shop since childhood! Still no one beats them when it comes to taste. Came back to visit from Germany and Winchell's was at the top of my list to visit. ??

Fresh donuts, excellent staff and clean restaurant. Favorite donut stop in the city!

This specific donut shop has been a long time favorite. The staff is very nice. The quality is always great! I've never seen them run out of stock. I have always loved Winchell's. Their sandwiches are very delicious. My favorite and "go to" is the chocolate long John.

Super friendly staff and I love their donuts, they remind me of donuts I had as a kid.

I love winchells. The doughnuts are soooo much better than others

Yummy breakfast sandwiches! Great donuts as well.

What is there not to love a out this place. Best donuts and super friendly staff.

Used to come here late night for a bagel sandwich. Came in and the dude said they only served it between 8-5 I asked when they changed that. Then he said he didn't speak English in English? After speaking to me in English? I asked again and he walked away. Fair enough shops a block away

I love this place! The doughnuts are fresh and huge! Bring cash as there is a service fee of 1$ if you use a card. Coffee's and hot chocolate and breakfast sandwiches. All delicious!

Breakfast burrito was mid, to much eggs and the cheese tasted old like it was molded. Took 1 bite and spit it out, I'm mad I wasted my money. The donut was decent though

It's a little bit small for the amount of patronage. Otherwise fantastic.

We stopped by for a boston cream and a raspberry donut. They were both delicious! Especially the fillings in the donuts. They were also larger than most donuts so we split one and had the other later.

Came here for the first time today and I am disappointed I have not been here before! Amazing food. So fresh and perfect! Staff was incredibly nice and welcoming. The bagels are fresh and soft. The homemade orange juice was the best and the donuts were fresh. This was the best I have ever had! I highly recommend this place!

The staff is the best, if you're having a bad day go here.

I don?t have pics, but let me just say this?. WINCHELLS has been a staple in Omaha since I was a little kid. I then went about 25 years without eating a donut and one day I stumbled into the location on SOUTH 120th. There I was greeted by a very nice gentlemen whom I believe to be the owner. A very nice lady accompanied him, whom I believe to be his wife. Nonetheless, let me just tell you, the Winchells taste is something you?ll always remember. It literally took me back to my childhood. This location also

I love windshields they're great

Delicious and fun donuts! Staff is all very friendly and patient

I have tried 3 other donut shops in Omaha, and this is by far the best one. The donuts are soft, have the right amount of sweetness, and they are bigger than most donuts!

I've never been to this place in the seven years that I've lived in Omaha. I'm a big fan. They're sour cream donuts and cream puffs are amazing. Also have great breakfast burritos. The staff are so nice. Love that there open 24/7

Went here because the Krispe Cream line was long and it was a great decision. Donuts were fresh, large, tasty and very affordable. Jelly filled and cinnamon role donuts were amazing.

I?ve been obsessed with this place for years. The donuts are literally pillows.

Best donuts in Omaha. Mouthwatering breakfast sandwiches. Open 24/7. Staff is SO friendly and kind

Coffee & donuts reading the newspaper. It?s exactly what it needed to be. Winchell?s will always have that classic donut shop feel and that?s why we love it.

I've been going here since 1975. Love this place. Gabriele and his team do a great job. Wide selection.

Amazing tasty fresh doughnuts, I was cautious at first but you can't go wrong with the softness and that delicious taste that will explode your taste buds. Best reason to get up at 6a.m.!

Some of the best and freshest donuts in town

Always have the donuts I love and they're always to my liking! Staff always friendly.

This is my all time favorite doughnut place, and I've grown up on their old fashioned's, however the last 2-3X I took my son they didn't have any of the old fashioned w/pink frosting and they only had 6 old fashioned chocolate's, which I bought all of. Total let down when that's the sole reason we go there!!

The donuts were great!

Been looking for a decent donut shop for a while after moving here and this is the place! Lots of tasty choices, friendly staff, and community atmosphere.

Super friendly staff and excellent donuts!

First trip to Nebraska! The donuts was so fresh and soft. Theybhad apple filled donuts which are hard to come across. My breakfast sandwich was delicious. The simplicity of it but was soooo good.

This morning was my and my husband's first visit to Winchell's in several years. We were warmly greeted and the customer service was outstanding. All the items we bought were delicious, I especially liked the apple fritter! We will definitely be back!

When they are fresh Winchell's donuts are some of the best in Omaha. We love the pineapple fritter (which no one else serves), but they are usually sold out which is disappointing. If fresh, the eclair donut (chocolate long John sliced down the middle and then whipped creme added) is delicious. Lesser picked donuts are usually dry and not removed from the case in a timely manner so pay close attention as you make your selection. On our most recent visit our dozen, which included half regular donuts and half

I'm telling you right now! The absolute best doughts and pastries in Omaha! Their picture inside says "With a doughnut in the left and right hand, anything is possible ". Their specialty is the HUGE apple fritter! Great selection, a tad pricey but they don't skimp on the size. Coffee is very good as well. Just a real steady stream of people all morning. Says alot. Right next to the same OLD doughnut shop, Krispy Kreme.

Bad service at this location. Lack of staff was part of it, but the one person I saw was watching a TV in the back and seemed quite put out that a customer was interrupted his show. The only thing he said to us was "is that it?". Which he said every time we picked a donut. Last, the donuts were flavorless and stale. I will not return.

They always deliver a great product. Always fresh and amazing. Open 24 hrs and may be the last in the area. Classic options and a wide variety are sure to fill any desire.

Great friendly service!! Great selection, although, they should put nuts on maple long johns. But most importantly...... the most fresh , delicious donuts. never tasted any better donuts than at this store. And I'm very picky

Love the chocolate old fashioned with glaze and chocolate chips! It's my favorite and I get it whenever I can, if it's not sold out! I just arrived and I was sad since it looked like they were out, and I asked if they still made them. The cashier said they do and how it's definitely the best doughnut (good taste ??), and we chatted about how good it was. He went to the side and pulled one out like magic haha!! And he put it in a bag and gave it to me, no charge! He was super nice and it was great customer s

The worker/owner is so rude. Will never be back

We make a point of driving across town to Winchell's due to the consistent quality and selection of their cake donuts. Being open 24 hours it seems like everything is always fresh. We mixed cake donuts, cruellers, and apple fritters on this trip.

First-time I've been there in quite some time Donuts were pretty good...inside was not too clean not kept up... pricey...very pricey. Donuts on 10th Street are still the best

Amazing old school donuts and coffee. Highly recommended.

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Sorry, but we don't support this yet! But we are considering adding this option!

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These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

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