Sweet Things Donuts and Grill

Sweet Things Donuts and Grill

Reviews Summary

The reviews show a mix of experiences. Many praise the friendly service, especially from certain staff members, and highlight the quality of donuts and coffee. Positive mentions include good prices, fresh food, and excellent late-night options. However, several complaints cite poor customer service, rude staff, inconsistent hours, and issues with food quality (stale items, missing toppings). Some note cleanliness problems and bugs. While loyal customers rave about specific items like apple fritters, others warn against ordering via delivery apps due to frozen food. The overall sentiment is divided, with strong positives and negatives depending on individual visits.

About This Listing

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Contact Information

Address

1011 Veterans Memorial Blvd

Metairie, Louisiana 70005

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Customer Reviews

The woman at the counter, I think her name was Amy. She made our experience worth while. The food was good but her service and kindness is what we will come back for! Next time we are in New Orleans, we will definitely be stopping in to visit our new friend Amy.

The lady who "cooked" my family's 15 stale takeout mini burgers did not put any toppings on them. I paid cash for one order and card for the other. She did not give me a receipt for the cash order. When asked to refund my money over the phone she was not sweet and grilled me like a liar. By default the items get toppings.

Customer service was comforting! The lady behind the counter was taking orders and cooking. Even when in the back cooking I watched her peak her head from the back to greet every single customer. She was so friendly even asked my daughter and I to come back and hang out again. She was super sweet and such a great employee. We will definitely be back! P.S. get the claw machine working pleeeeeaaasssee??

Basic donut shop with good Servicr. Been stopping here for years after late night outings, 2-3am. Always had a cup of coffee ready when I set down and a sandwich being made. Late night Amy knew what I ordered, and most nights cooked it herself. Always good looking out, and the only folks in there that late were her customers. Now that she's back, stop in there after a night of drinking, let her help get you right.

Nice little spot off the freeway., food was good and tasty. Kids loved the egg sandwich. Doughnuts were bigger than what I?m used to. Service was excellent.

Well not everyone knows how this place works in the morning or night it?s usually one counter girl who takes care of cooking serving and doughnuts? so don?t assume your were left purposely? assume that they are extremely busy trying to cook and please everyone? plus the people at the bar table and poker players? shift change as well people get mad not realizing there is poker and a lot to count? some are faster then others and some u might like more but don?t assume it?s the counter person fault they only h

Mimi was so nice and the food came out awesome... she's the only reason I keep coming back... she makes you feel like you're at home an family... Thanks for making us feel special every time we come in... we'll be back soon to visit...??

The server here is wonderful! She does her job with a smile and goes above and beyond to make sure her customers needs are met. The food is always on point with no complaints.

Nice donut shop. I hadn't been in years and stopped by the other day. Donuts were nice and hot and I got probably the best apple fritter I've ever had. And i know my apple fritters. Nice lady helping me. ?? Tipped my cap to the officer on my way out. ??

Amy was amazing she made sure that my wife and I had everything we needed that day we were dealing with stress and Amy made us feel wanted we WILL BE RETURNING BECAUSE OF HER! If y?all go make sure Amy?s working you won?t regret it!

There is just so many better places for donuts the apple fritters are pretty great tho

The apple fritters were extremely burnt/gross. Restaurant is crusty. Wait staff was cute!

Have you ever thought to yourself "basic customer service is too much for me?" Have you ever wanted to be ignored for 15 minutes while the staff talks about eyelash extensions? We'll then this is the place for you!!

DATE OF VISIT: 6/22/24. Was in the city and craved a late night treat. Came in and the place has obviously been around for a few years, given the wear and tear to the bar counter. The donuts came out fresh and tasty, but we were served milk that had been out of date for 21 days. We didn't know until we got back to the hotel and drank the milk. It was soured and bitter. With my several years in the food industry, this tells me that they don't use the FIFO (first in, first out) system. I'll never be back and

Best grill cheese combo around And they were nice to our grand baby

Went there to buy 4 dozen donuts for an event at my daughter?s school. No one was at the counter. 5 or 6 customers were sitting there. Waited 15 minutes no one ever came to the counter. Went somewhere else.

Prices are amazing ! And the food is very fresh !! Ordered enough for 3 people and it was $23 and food and service is always great

A girl name Amy who works here is super nice and she was hustling to get everyone's orders on time. Made the experience great!!

First try here at 10:30am on a Tuesday. It's a small diner, no tables, only a counter. Sat on the end, by the kitchen door, and it took 10-15 minutes before a server came and asked if I was being helped. THE FOOD: I ordered jalapeno poppers, and a cheeseburger combo. The poppers had no heat from the jalapeno, the cheese was kind of grainy, and there was a hair on it. The burger and fries came. The fries were as I asked for them, well done and crispy. The burger was just barely done, still had a touch of p

I love having coffee at this place, my breakfast plate is amazing every time and the lady?s working are very polite to me

The building itself needs some repair. The food is really good for a late night stop. Clean restroom. The young lady that runs the counter at night Amy is a sweetheart and very attentive. She made my burger and after a long night of driving Lyft it most definitely hit the spot. Would give 5 stars if the building itself was fixed it seems like almost everytime I go in there something else broken.

Doughnuts were kinda stale, probably from earlier that morning. Kitchen was closed...at a 24 hour cafe

We got the lil sliders burgers which were dry and tasted horrible..I dont know what happened to this place ..that was the nastiest food iv eaten in a long time ..donuts weren't too bad but don't do the microwaved gross sliders ..they were old...I wd not recommend this place...

The Service Was Amazing! They Make You Feel Right At Home And Want Nothing But The Best For You!

The best doughnuts in the city hands down been coming here for years and years when I was a kid this was the Mardi gras hangout of all hangouts

More of a bar that sells donuts at last call... Donuts are good but it is slowwwwwww

The lady that works late at night is very friendly and helpful. She went above and beyond for me at 3 am when she had to be tired and ready to go, I used to work nights and slow nights like that last 4ever . But nevertheless she made sure to take care of me and was very pleasant and did her job well. So happy there are sweet people like that in this mean cruel world.

Terrible customer service. I came in for a cup of coffee and I wasn't even acknowledged. Every in the diner seem to have already been served. The employee counter saw me and she completely ignored me and hid on the other side of the wall. Some guy went behind the counter to fix a soda and then set down next to me and I asked do you think she saw me and he said she's busy. All I wanted was a small coffee and she couldn't be bothered.

This place has a better fly habitat where they keep the donuts than the audubon insectarium fly exhibit. I mean the donuts in there are so old I think if you had a timelapse you could actually see the entire life cycle of a fly from birth to death. Not only that, the donuts cost more than actual good donuts from dorinaqs or dunkin. Good luck ordering anything else there like a burger because it?ll take 30-40 minutes to make and you?ll instantly regret your purchase when you see how tiny it is and how bland

I'm not sure how this place has a 4.0 rating. The employee at the counter continued her conversation with another customer and didn't acknowledge me when I walked in - even after I said good morning. She was rather rude and acted like I was interrupting her. She took my card and mouthed to the man she was speaking to "12 o'clock...12 o'clock". Not sure if she was referring to the time she was getting off but he just kept giggling like a child as she acted like I was annoying her. When I signed my receipt, I

Candace provides great service & is always cheerful & pleasant! Nice atmosphere with her around! Takes care of all customers! She should be commended for a job well done!

The place was slammed and there was one person working. I think her name was Courtney. She was incredible. Had everyone's food out super quick. She knew how to multitask. Everything was delicious and her service was great. Will return again and again. I've been to places like a Waffle House with 8 people working with service nowhere near this great. Thank you!

Best spot around for late night munchies

This is absolutely the only place I will eat donuts and my whole household is the same way my mother's household and her family are the same way as well thanks guys for great service and the absolute best donuts in town and all around without a doubt.... Those glazed donuts are awesome sauce!!!!! ??????

Was there before 8AM and they lady behind the counter appears grumpy. Last time I was there to get donuts holes, they left me waiting at the counter to clean a space. Today, the same lady had her "grumpy' face on and cleaned a counter space before helping me. Then informed me they were out of donut holes this morning. As good as the donuts may be, I cannot enjoy something they do not have available. I will not be coming back.

This is a donut gem! They have wonderful Apple Fritters and great donuts. Always fresh and flavorful. Have a great selection! One of those hidden treasures that locals keep quiet! If you're in the area, I suggest you give them a try. You'll return...lol.

Service was good. After a hard day of moving from the westbank to Metairie I treated my cousins to cheeseburger combos. Sadly they don't offer onion rings or iced tea. Burgers were fine

Sorry but I have been there three times, and dinuts were no where near fresh!?? the third time I asked, are they fresh! Oh yes! Baked this morning! Wrong! Again sorry but I wont return! Just wanted a fresh donut!! Spent $16 and only a muffin was eatable!??

Some of the people have bad attitude while working there just because they are working by themselves. They take frustrations out on the customers. You try to ask them for something and they get attitude. Bad customer service. You choose to work there so don't get ugly to us if we're coming to eat there. Take it up with your boss.

Food was good. Had a mishap with my sandwhich. They made it right

The best donuts in town are across the street at Dorignac's. BUT, these at Sweet Things are practically just as good and cheaper. They don't skimp on filling either. Try the Boston Creams

The coffee is great! The breakfast and sweets are wonderful. Miss Joycelyn is fantastic. She makes me feel like I'm at home. She really is the reason to go there for a quick cup of coffee.

Though the donuts were very good, there was only one person working when we visited, so the selection was not that good. The store itself was not as comfortable as I'm used to from other donut shops.

Nasty place bugs were on the donuts....I did not notice at first. I asked the lady at the front about the Other Donut's in the back, she replied and said she is new and don't know. VERY DISAPPOINTED, I had already paid for the donuts, so I just threw them away. I think the health board needs to come inspect. I should have asked for my 2.00 back. Never eating from here again

Calm & quiet breakfast at the bar experience during the mid morning weekday. Good coffee, good biscuits & basic breakfast fare. No frills and no complications. Will be coming back for sure.

I love these people from the first time I went in ! They have great food and 1/2 off the donuts after A certain time at night . And the food is fast cheap And they definitely definitely deserve all of their tips.

This place has been around forever. Recently renovated. Excellent selection of Do-nuts, and they carry Cake Do-nuts, a New Orleans specialty. Burgers and short orders all good.

Waited 10 minutes for someone to serve us. Waitress was playing with her phone in the back and would not come over to take out orders, so we left.

I didn't enjoy ANYTHING about my experience tonight. They said my phone order would be ready in 25 min. I picked it up around that time(8:40p) The cheese on my fries was spoiled & the burgers taste as if they had been done WAY passed my order time. I will NEVER eat there again.

There is only one other place that comes close to this place and it's not a major chain either. I waited for my glazed donuts to come out of the fryer...that's how fresh the donuts were. Customer service is amazing! Definitely going back

Excellent place for a late night snack. The little burgers were great, cooked fresh, served steaming, and donuts for dessert. Very friendly staff. We will be back.....

The donuts are fresh and big, we picked up a dozen assorted. Very good! Good service

The donuts are very good unfortunately with the wide variety of five options it leaves them little room for error in the vast growing industry of donut shops popping up around the Metro New Orleans area you must be competitive to survive in this cut-throat industry and I honestly don't know if sweet things and Grill through the summer.... could this be another naturally n'awlins Institution disappearing Into the Night post

Just a few donut options, the yeast are good even when they've been sitting but the cakes are a little mealy like a donette. Still amazing prices though.

Really great food. All doughnuts ate half off after 10pm. Video poker machines staff is super nice

The "white Castle" burgers were more bread and pickles then patty. Dounuts are ok but way too large. DO NOT order on Uber eats. It will show up frozen.

The food menu was a joke but ordered anyway hoping to be surprised by the mom n pop looking place but it wasnt even close to a good decent meal. They really need to clean the place up also looking at dust everywhere just makes me wonder how the kitchen looks.

Food is great with reasonable prices. Crystal and Kortni are great. As for the rest of the staff... leave much to be desired. I usually call before I come and only come if one of them is working...

Wonderful people! Come give them a blessing and a welcome home and a thank you for staying open for business!

The service here is the worst..... they tried to give me $11 in quarters..... this man made me move just so he can push a chair under the table. The people were super unprofessional. The service Def overshadowed the great beignets that are here....smh

I dont remember the ladies name i think it started with an m but she was extremely rude and mentally off when she serviced me. I would have scored lower but the business is not at fault for her attitude.

The lady at the front is very rude and passive aggressive a very bad attitude, and tries to ignore customers.

Food made to order ,dougnuts get them while freshly made

This place is doing much better, they cleaned up the place, and great service since when I last reviewed it. Only problem is they say they're 24/7 but sometimes they close without notice.

Great food & service- only gave it 4 out of 5 stars cause unfortunately had everything on styrofoam & paper instead of real plates or ceramic coffee cups

Sweet and things and Grill has the best donuts in town I loved a big honey buns did jumbo cinnamon rolls tram out there open 24 hours Great Donuts.

3 stars for being open 24/7. Doughnuts are just ok. Sometimes you have to wait a bit to be served. Not that the wait staff is helping anyone, they just aren't there.

Great place for a quick bite when u are hungry. The staff is friendly. They also have donuts & bagels

You can end up waiting at the bar for a while for pick-up... They can get busy out of nowhere... But it's my go to mexican spot in metairie... love it

Staff is always amazing, donuts fresh if you go early (before 9am)

Friendly wait staff, good food and great donuts. 5 stars if they weren't ALWAYS OUT OF MINI BURGERS!

Went in for a croissant sandwich and I was told that the grill doesn?t work so basically this place is nothing but sweets it?s a doughnut shop!

Their place is amazing but their manger Tammy isn?t all that great. She expects way to much from her employees and it?s draining her workers.

Love their donuts. Staff is friendly and they're always open. Great prices!!!

Best donuts ever!!!! Big fluffy and fresh. You will never eat anyone else's after here.

Food is so good. The doughnuts are excellent. She wasn't joking when she said people just go for the doughnuts.

No booster chairs or high chairs , only one small table there which barely can fit 2 people despite having the room for 2 tables. Just empty space, we could not eat there because of it.

The Food is absolutely awful! They out of everything! Employees are treated crudely and are not paid proper wages and are forced to over time with out over time pay!

I love their donuts ?? Delish

Went there after 10 they were out of a lot of items. It is a 24 hour diner.

Here , only person. Waitresses were talking to one another STARING at me but not acknowledge me- walked into the kitchen before they came back right in front of me finishes the convo and decided to acknowledge me

This place serves food but I have only been in for coffee and donuts. Hot, fresh coffee, decent donuts.

Best donuts in Metairie. Fresh and delicious. I highly recommend them

I absolutely love the Bear Claws here!! They also have a great assortment of other treats too

Great breakfast food and doughnuts at good prices. Open 24 hours.

Great people working amazing donuts and relaxed friendly atmosphere where you can just hang if you want

Quick and prompt service. Great customer service and the food came out hot and fast

Nice clean place to get some food and coffee between parades Great service.

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These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

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