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11914 Elm Ln #120
Charlotte, North Carolina 28277
This place is absolutely amazing. I got a cookie dough doughnut with a giant ball of cookie dough on top. The latte was delicious. Great service. It?s worth the drive.
Great gelato and donut place! We came for the ice cream and it was so good that we took donuts home. Recommend the milk chocolate ice cream.
I've been here many times. 99% of the time, I've had great service, and yummy bouncy donuts! My main feedback would be to add more cream / natural fat or vegan "custard-like" ingredients into the vegan gelato because they are small, yet noticeable ice molecules that affect the texture which usually means it's a bit more water content than needed. Science right? Lol UPDATE! One Bad experience ??: I hope this does not happen again, I will try not to let this 1% bad experience to affect my decision to return
Some of the best vegan donuts imI have ever had. The apple fritters were unlike any I ever had. It was like friendly dough and apple pie mixed. Unbelievable!
Went to Sugar for the 1st time and what an amazing assortment of donuts and paisteries. The apple fritter is huge like a personal pizza. Typically folks order to go, but there is seating for dining it. Everything was excellent and a great experience. ??
Happy Birthday to me!!! I have to have gluten free and this was an amazing treat today! They were delivered still warm from Doordash.
We utilized Sugar Donuts for our wedding reception, to have the donuts as a late night snack. Eli was super easy to work with coordinating this effort, and was gracious when I added an additional flavor and more donuts to our initial quote. These donuts flew off our donut board. The guests absolutely LOVED them! Not only did they look beautiful but they were also incredibly delicious! If you are interested in using Sugar Donuts for as a late night snack for your wedding, I highly recommend it!!!
Was there yesterday with the family to get gluten free doughnuts and they were awesome. Besides other regular doughnuts we ordered. Thank you for providing gluten free options to the public, my daughter greatly appreciates it. We drive 30 minutes just to get them.
Okay, my excitement could not be contained once I set my eyes on these donuts! First, let's start with the young lady working the front. She was so sweet and definitely played along with my jovial antics, haha. Yes, it was right before the holidays, and I had some extra Christmas cheer to spread ??. Now, if you've read some of my reviews, you probably know Maple Bacon is one of my all-time favorites (the sweet and salty marry so well in this donut) and this one took the crown. Of all the Maple Bacon donut
This was my first time to this establishment and the store was quite cozy and very clean. The staff was friendly and my order was in their little containers before I knew it. Supper fast she was. My daughter tore up the strawberry donut ?? with sprinkles. It took literally all day to eat it. My husband and I shared the Boston cream ??, raspberry filled jelly donut ??, and a cinnamon caramel twist ??. They were all so good and fluffy. Just the taste I have been craving for. Oh, the smell? I cannot forget abo
I thought they had many donut options to choose even though they were out of what appeared to be their popular options. The donuts tasted very good and had lot of flavor. My only reason for a 4 star is I thought the prices were slightly higher than expected. I paid $8 for two donuts, which send even higher than some cupcake places. I will be back because of the flavors and options, but just not as often because of the pricing.
It is great having a donut shop nearby that has vegan options. The vegan donuts are great and the vegan cinnamon rolls are amazing!
Yay a non-chain donut place that is open after 2pm! We stopped here for dessert after dinner. I had the Key lime pie, which is the current flavor of the month. The lime drizzle was tart and tasted like summer. These donuts are huge and doughy. Definitely worth a stop.
The ideal spot to satisfy a sugar craving! Super convenient location and super delicious donuts and gelato with vegan options. Ready to go gelato pints available in the freezer. Speciality coffees available. Friendly and efficient service. Online ordering available. Pick up and go. Indoor seating suspended. Check out their gelato for your dogs!!
Remarkably good - the gluten free doughnuts are so good it?s worth making them part of your dozen even if you aren?t diet restricted! Welcoming, positive, delicious? nicely done!
Absolutely thr best donuts in Charlotte !! Excellent coffee and espresso drinks Plenty of GF and vegan options
THE BEST donuts in Charlotte!! Ever since moving here 3 years ago- it?s been hard to find a great donut place, until today. The donuts are so fluffy, delicious and flavorful. They have a ton of options, and even include gluten free & vegan. The price point is great, because the donuts are huge! The cashier was so sweet, and the shop was aesthetically cute. Can?t wait to go back!
The best donuts in town. These donuts are a work of art. Treat yourself to gourmet donuts, great coffee and a friendly staff.
The absolute best vegan donut I've ever had! So soft and light and fluffy and the icing was perfect. Such a sweet owner and chef also!
One of the best donuts in Charlotte area and beyond! Plenty of vegan options and new special flavor every month!
Unbelievably delicious!! Their prices aren?t the best, but man are these donuts worth it. A rare find, with gluten free options, vegan options, and even gelato!
I just moved to this area and I am very happy to support a local business with vegan friendly options. I love the vegan donuts and they also have gluten free vegan treats upon request. Dairy free gelato flavors are also really good. They have coffee and can make it with oat milk or almond milk. Joey was very welcoming, friendly and informative when I came in. I look forward to continuing in supporting this business!
Best donuts I?ve ever had. Gluten-free options are amazing!!! I?m kinda glad they are a drive away or I would be there too often. Can?t wait to be back!
I love the strawberry donuts. They have a variety of Vegan and Non Vegan donuts and ice cream. I highly recommend this place.
5 stars! My wife had just found out the gender of our 2nd child and on a whim we drove past this location and asked them if they could put frosting in a vegan donut the young gentleman said the best he could do was put on sprinkles either blue or pink. He even offered to put our sonogram photo in the box taped to the top. Let me just say when we opened the box we were super surprised at how well the sprinkles were put on the donuts. We thought it would be just a few sprinkles! We will let the photos spea
Took the whole family to Sugar Doughnut and it was definitely disappointing. We tried Apple Fritter, Caramel Expresso, Cinnamon Apple, Glazed & Jelly. They are almost the consistency of a croissant, very airy and a bit flaky. Even my kids agreed that QT has better doughnuts, not to mention it's 1/4 of the price. Another complaint I had is they don't accept cash ??. Save your money and go to Duck Donuts.
Small shop but just enough space to grab a donut or gelato and enjoy! GF and vegan options!
This place is unbelievable. If you are looking for a top notch donut, meticulously made, with quality ingredients , (and should come with a supply if insulin) this is the place . I'd HIGHLY recommend Sugar Donut!
Avoid the racist girl with black hair. Very nasty attitude with people of color. Instead of handing you your change the same way you handed her the payment she sets it on the counter. Not the first time she?s done it. Very rude and nasty individual. And it?s very funny because the owners aren?t white. GET RID OF THIS LOSER. Today is Dec 18th 2:15 pm
Recently visited with my family and their donuts are very big and filling. Like everyone else, my favorite donut is their maple bacon ?? The staff is super friendly and they also have homemade gelato. Will definitely come back when I am craving a donut!
Absolutely fantastic donuts! If you?re looking for a good craft donut, this place is a must try. Perfect texture, size and they taste just as good as they look. Not too much seating to sit in and enjoy. They also make great gifts! People are always impressed lol
Everything we got was so good, especially the vegan vanilla donut that was so soft and moist and delicious. Can't wait to go back!
Lots of delicious options including gluten free (no designated prep area) and vegan. I wish I lived closer to go all the time!
Such a cute little place...I am 100% in love with their Vegan Vanilla Glazed donut and their Vegan Apple Fritter!!! This is one little gem hidden in Ballantyne that everyone should know about. Heading back to Florida and I am going to miss these donuts immensely.
Decent gluten free donut if you are looking for something sweet.
Vegan and specialty donuts, gelato, and huge apple fritters! Full espresso bar and (good) drip coffee. Staff is always helpful and kind. Happy to support our local small businesses here in Charlotte.
The best vegan doughnuts! You truly can?t tell they are vegan. So many options for those that are dairy and gluten free.
We've been coming here consistently (shamefully) for the last year. Their vegan donuts are the BEST around! The strawberry is my favorite and the cinnamon is my husbands favorite. My mom eats their gluten free donuts and she says they're the best gluten free donuts she's had. The staff is always very polite and helpful. We never go anywhere else for donuts!
Bought a half dozen expensive donuts. While soft really what other customers say is true. Donut itself has no flavor. Tough surface because it is fried dough and not cake. Texture and flavor needs tweaking. Strawberry jelly filling is watery and not thick so watch out when biting makes a mess. Topping have decent flavors. Not sire its worth the $4+ price tag.
Nice, fluffy, and moist handmade donuts with a perfect ratio of icing to dough. (The dough might be the best part of them as well)...The inside has a bit more of a grab and go feel about it right now (which is what I think they are going for) but it was very clean and well organized. I haven't tried their coffees yet but it looked as if they have a solid assortment of both regular coffees and espresso drinks. Staff was very friendly and accommodating. Will visit again!
The best local donuts and ice cream for MILES. Fresh cinnamon rolls, unique donut flavors everyday. This place kills it
The absolute best donuts and gelato in Charlotte! From the owners, to the handmade donuts, gelato, coffee, and service! A must try and staple community bake shop!
Sugar Donuts has me somewhat perplexed as l genuinely like the product, but recent visits have me questioning the value proposition. Specifically, the donuts / pastries have gotten smaller. Same size box which used to house four pastries now houses six. In addition to that, one of the most unique menu items (the breakfast sandwich) is inconsistent. I ordered two of the sandwiches on Sugar Donuts' website for pick up over the last weekend and both were missing egg. Unfortunately, I did not realize that u
Went for my first time this past Saturday. Unique flavors including a couple of donuts made with liquor. Didn't try those but tried the vanilla donut and the cinnamon roll. These donuts are huge and have a soft cake texture to them. If you're into that, these donuts are for you. I tend to like donuts made to order where they are nice and warm, like duck donuts. I might go back and try one of the boozy donuts just because they sound interesting.
These are amazing donuts. They also heat up extremely well and the taste and texture is just the same. My favorite is the one with the pink glaze. The gf are the best and others in the house won?t stop eating them. My only complaint would be is when I first started ordering them on doordash I would get these amazing varieties and then after ordering the 15th order I started just getting boring glazes.
This is by far THE BEST doughnuts I have ever tasted! Forget about the other doughnut places, trust me, you'll be buying by the dozens - take this from a food specialist. So many flavors to choose from. Yummy ??
Got a powder sugar donut, Boston cream, & Maple bacon. All were too tough to even chew. Inedible. We had to rip off the 1 bite to taste. Went back in to inform associate and he apologized stating they may be better earlier in the day. Would have been nice to at least not be charged for the Gelato cone we got our daughter instead but at least there was an an apology. To be fair I did not ask for a refund. Just would be good customer service. Gelato was very good. This place is busy enough so maybe we just
Not only were the donuts SO delicious, the customer service was A+++ I brought my 3 year old one morning, and also had a 4 month old in a car seat carrier. When we were leaving, it was pouring rain. I was just going to make a run for it, but the owner insisted he help me out and grabbed an umbrella. Customer service you just don?t see these days. Will be making the 25 minute drive back for more donuts in the future. We also grabbed a pint of Oreo ice cream to go, and it did not disappoint!
Love this place! Their cappuccino is amazing and the donuts are unbelievable. They?re fresh and they offer a great variety. Can?t wait to go back !
This is our second favorite doughnut shop in Charlotte. Really really good. Hot and fresh
The young lady working was really nice. I got the triple berry and strawberry donut. The strawberry was my favorite of the two.
We've tried several places in Charlotte since we moved here in February and this has been our favorite so far. Their donuts are fluffy and light and somehow have a creamy texture at the same time. (We had salted chocolate caramel/maple bacon and sprinkle and lemon buttermilk) Their cinnamon rolls are divine and huge! Coffee is also wonderful. Service is superb and the owner is so friendly and helpful. Great experience and well deserved #1 in Charlotte.
Tried the vegan donuts. They were a bit tough and chewy, the flavor was lacking without the glaze. Definitely not as soft as a yeast donut should be. Suarez Bakery has vegan donuts that far outshine these donuts, and they are cheaper.
Love the airy light yeast-raised texture. Gluten free ones are only made to order. Disappointed that they didn?t have any filled vegan flavors, and the v apple fritters are already sold out at 11am on a Saturday.
Much like there are different regional styles of pizza, there are different ways of making (and spelling!) doughnuts. While yeast-based doughnuts are not my favorite (they tend to be light and airy, whereas I tend to prefer more dense and crispy), and, therefore, Sugar Donuts is not my favorite in Charlotte, I give them 5 stars because 1) they are an independent, local shop; 2) I give them credit for using a traditional, hand-crafted approach; 3) they are one of the only shops that make an effort to have ve
I purchased a half dozen donuts for $19 (which is a little expensive but the donuts are very large), including cinnamon crunch, granulated sugar, strawberry filled, Boston cream, and cookies and cream. The donuts were good and my family enjoyed them, but they tasted slightly undercooked. I would like to give 4 stars but the Boston cream donut had a section of raw dough in the middle next to the cream, which I bit into and then had to throw part of the donut away. Their gelato looked good, I will probably co
Decadent donuts dazzle your taste buds! I was so happy to revisit Sugar Donuts & they continue to amaze me! I tried the Cookie dough donut-- fluffy cake donut with cookie dough filling and topped with a cookie! Truly incredible flavors and awesome sweet cookie taste, definitely sweet but I enjoyed it. They also had Smores donuts, and maple bacon donuts! The donuts are massive, easy to share. I like their Pure intentions coffee. Definitely go early for the most choices and buy several flavors to try. Parkin
Delicious donuts! I had the Boston creme and loved it. Service was super friendly.
Expensive and dry! These donuts are enormous, and they should be at $4-5/each. There isn?t a huge assortment to choose from. Maybe 8-10 ?regular? donuts, and then some ?vegan? choices. There were also some donut holes that looked like cinnamon/sugar. The Boston cream that I tried was more like a French croissant breading with chocolate icing and cream filling. I didn?t like it. I also got the maple bacon, Oreo topping, and Nutella (just drizzled Nutella on top of a regular donut). All in all, a terrible was
The staff was extremely pleasant...however I waited in line for 20 minutes, and then another 10 after paying. These donuts are very oily, they taste like a frosted croissant. I personally enjoy dunkin donuts more than these, and these are double the price. Not impressed...
Come to Daddy! Get in my belly! Wow, some of the best donuts in town. First off, they are huge. Donut base is not overly sweet and has a nice little crunch to it. Inside is light and melts in your mouth. Toppings flavorful and adequate. Don?t waste your time with Pepperbox as this is the real deal. Also, very friendly and quick customer service. The young lady working made suggestions and was very helpful as it was my first time there. Run do not walk to Sugar Donuts!
3 stars is only for the service & online ordering, not our product received. I truly support small businesses in every way I can and I wanted our experience to be amazing bc gluten free or vegan options for my restricted diet allergy daughter are a special find. And when you spend $38 for a dozen doughnuts you have an expectation they will be edible. Instead we threw the entire box away. We have in fact found good vegan gf doughnuts before so we didn't expect what we got. These were all grease. Greas
I?ve traveled to donut places all around the country.... while the shop was very cleanly, the donuts themselves were highly underwhelming flavor wise, and extremely over priced for what they were. However, the staff was polite also, so I couldn?t in my heart give it too low of a rating. They try, and they give good effort, but four donuts shouldn?t be $15, and especially with such a small amount of flavors to choose from, and the donuts themselves being so underwhelming.... they were literally just fried do
Buyer Beware! They must be under new management because the donuts are no longer good! You?ll be disappointed with these greasy fried sugar pills. The staff is nice and the place looks the same but the donuts are trash! I stopped in on Valentines Day and order about $30 dollars worth. Gluten free was dry dry dry and flat, a literal cardboard donut. The ?heart shaped? vday special was filled with bland whipped cream. The donut was just fried dough which tasted greasy! The apple fritter was okay. Uuggghh so d
These may be some of the best donuts in Charlotte. The flavors were fantastic and they are huge. Great seasonal flavors too. I haven't tried the ice cream, but I heard its fantastic.
Delicious donuts and great service. I messaged the shop on a day they weren?t even open and got an immediate response. I asked if they deliver and they said they have a 3 mile radius. Unfortunately my relative who I wanted the deliver for lived outside of the radius, but Kathryn still made it happen. She wrote a sweet note from my family on the box and drove them over to my family member?s home personally to deliver them. They were reportedly delicious! I love smal businesses like this and they deserve to s
I decided to try something different today, so I visited the location in Ballantyne,,,"wrong answer"! I was actually used to Duck Donuts or Krispy kreme, but they were too far away, so I tried Sugar Donuts. First, when I arrived at the store, the employee said " all the good ones are gone" , and the ones that remained looked "old and crusty". I got three donuts; 1 chocolate covered, 1 caramel expresso, and 1 bacon covered. ALL these donuts were old! They were all chewy and tasted like they were from the pre
The place This place is small and but very nicely done. Everything was very clean a well done I really liked the decor. It in a small shopping center so parking shouldn't be a big problem. The donuts These donuts are amazing!! I had the South Banana pudding and what can I say you can tell they use top notch ingredients in their donuts. I could tell right away because you dont get the sick feeling like I get when I eat of the cheap crappy donuts because of all the chemicals in it. In fact I will quote
Donuts are really good, but every time I go in there, the employee at the front register never changes her gloves and rubs her hands over her apron and constantly grabs her mask while you order and then touches the donuts with the same gloved hand. It would be great for the employees to put on a fresh pair of gloves in front of the customer and then take them off when she takes the credit card, cash etc. Will not be back for now.
Went here on 11/28/2020 and I was not satisfied! My donuts tasted old. Please go at your own risk. Spent over $30 for dry donuts... I came here because of the reviews and it being on the news. What a Mistake! I gave it 1 star because the cashier was nice. My family and I did not eat them. If I could get a refund I would. I will never Return to SUGAR DONUTS!!! Waste of hard earned $....
Yummy Nutella donut, except the frosting mostly tastes like sugar, rather than like hazelnut-chocolate. The frosting tastes like sugar and water were added to Nutella, then spread on the donut. The donut itself is very good; it?s a nice size, yeast donut that is so delicious and has the perfect consistency, light, fluffy, and chewy. It?s different than a Krispy Kreme, in a very good way, there seems to be more substance to the Sugar Donut, where the KK seems to dissolve when chewing. The downside is that on
The most dense donuts I?ve ever had. They?re not bad, but not good enough for what you?re paying for ($20 for 6 regular, not gluten free donuts). Plus there were only around 7 donut varieties available, though maybe they just have them until it sells out & don?t make anymore afterward
got the gluten free and vegan donuts and they were BOMB af and the service was amazing!
Sugar Donuts is nothing short of amazing! Their donuts are not oily at all, they have a great taste and texture. I've had donuts from several different places, from local to abroad and these are hands down the best I've tasted, I'm just lucky they're right down the street! My husband and I's favorite donuts are the Boston Creme and strawberries and cream, we also love their savory items, soo good!! You also can't beat the service, everyone is so nice!
These are incredible doughnuts, their artisanal, and the doughnut maker obviously takes a lot of pride in what they do. They offer vegan doughnuts which are comparable in flavor, texture, and care as their regular doughnuts. They are on the expensive side, but yes they are worth it (try the Boston creme!). Get there early, or place your order ahead of time to avoid the inevitable line.
Heaven...thats what this place smells like when you walk in! Beautiful handmade donuts, variety of toppings and textures. Even Vegan donuts and of course all the classics. She also authentic Italian.Cappuccino and Latte . Delicious Gelato. Don't miss this place. Worth the trip if you are a bit away.
Sugar not only makes delicious donuts, but they have FANTASTIC customer service. I needed to place a last minute catering order, and the team went above and beyond to make it happen. If you're looking to buy good treats from kind people, look no further.
These are high quality doughnuts. They are worth the price. They have a nice dense texture (didn?t try the vegan or gluten free). Great variety of flavors that are made fresh daily.
We went there on a Sunday. I had heard it was amazing but wasn?t super impressed. They have vegan options which is nice, especially for Charlotte. But I found their regular doughnuts cakey and not very flavorful. Tables weren?t very clean and there was no one there so it wasn?t like they were super busy they couldn?t wipe them down.
This place is great for vegan donuts. I love donuts that aren't cakey and they deliver. The vanilla is amazing. They also have vegan options for drinks like milk alternatives and even gelato options that are vegan. Very friendly service as well. Definitely will be going again.
Went to Sugar to pick up donuts for a client the other day. The donuts were HUGE and DELICIOUS. They had a special Bailey's Irish Cr?me donut for St. Patrick's day and it was amazing. The service was great also. Highly recommend!
Great doughnuts! Actually the best doughnuts in Charlotte. The vegan doughnuts are amazing and the y offer gluten free and even gluten free/vegan as well as traditional. You definitely need to check them out!
These are some of the best donuts I've ever had! I love that they have started making a wide variety of vegan donuts so I'm not stuck with eating the plain glazed ones that other not so great bakeries have. If you have not tried these donuts you are missing out! YUMM!
Delicious! JUST DELICIOUS!! This place is the perfect Saturday morning breakfast treat to bring back to the family as they are getting out of bed. They DO run out, so get there early ?? From presentation to taste, it is wholly apparent that Sugar uses quality ingredients and takes pride in creating these not-to-miss confections! My favorite?!?! Well, I am so glad you asked! SOUTHERN.BANANA.PUDDING.FILLED!!! Just trust me ??
Best Donuts !! The Owners are so nice and welcoming ??
We arrived later in the morning and the selection was picked over. We ordered an apple fritter and glazed donut and they were delicious and amazing. The staff was friendly and the place was very clean/well kept. Will definitely return for more!
I was expecting an epic donut flown straight from heaven. They all looked okay, nothing spectacular... But I was waiting for the taste. Let me tell you...$10 for one donut and a strawberry milk... Nope, never again. It wasn't THAT good
The donuts were AMAZING. They are very moist and you can definitely tell they were freshly made, even the ones on display. The staff was very friendly. Best donut I have had in Charlotte?or anywhere for that matter!
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