Story Donuts

Story Donuts

Reviews Summary

The reviews show a polarized consensus with many 5-star ratings praising the delicious donuts, friendly service, and quality upgrades, particularly highlighting items like jalapeno sausage rolls and cake donuts. However, several 1-star reviews criticize poor customer service, rude staff, and occasional issues like burnt food or hygiene concerns. While loyal customers rave about consistency and taste, negative experiences focus on service and occasional quality lapses. The overall impression is of a beloved local spot with standout products but inconsistent service.

About This Listing

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Contact Information

Address

3741 N Story Rd

Irving, Texas 75062

Hours

Monday 5AM-12PM
Tuesday 5AM-12PM
Wednesday 5AM-12PM
Thursday 5AM-12PM
Friday 5AM-12PM
Saturday 5AM-12PM
Sunday 5AM-12PM

Customer Reviews

I don't get donuts often, but this place was quite satisfying. My chocolate donut was light and fluffy. Not too sweet, which I really appreciated. Very fresh. The jalape?o sausage was simple, yet tasty. This place is nice for a quick, no fuss breakfast.

I've been there twice and won't go again. Not friendly at all and I just got 2 sausage rolls that were old, hard, definitely NOT FRESH. When I tried to call the number on their receipt and website, of course, you can't get through. DO NOT EAT FROM THIS PLACE!!

Well I really liked getting donuts here in the am it?s right by work. Until this morning I asked for 3 sausage rolls there were plenty of good ones in the counter. But the lady decided to give me the completely burnt ones on the side. So I won?t be coming here anymore. Nobody wants to eat burnt food period.

My kids go there just about every day. Them folks are always nice and respectful. Love their pigs in a blanket, donuts and the raspberry filled pastry

Hands-down, the best donut shop in Irving. It?s like a little hidden gem. The donut holes are fluffy and creamy, and the pig in the blankets are always warm and delicious. She?ll give you the ones from the oven versus the one that?s been in the case and their cake donuts Are tantalizing & Titillating. I have lived in Irving my whole life and have never had a favorite donut shop. this place is the one and it makes it even better that the owner is so cute buttttt do not expect her to be a sweet and loving gra

Leaving Dallas after weekend trip and we wanted donuts, this popped up in the search, we were hesitant DON'T BE! These had to be the best donuts I have ever had! And the sweet lady that we assume it's her and her husband that own it were so very nice! Ever get back down that way may eat there everyday they were that good and very reasonably priced....

After sampling around the area, I have found Story Donuts to be the best in town! The fritters are crunchy outside and soft inside, cake donuts are ample, and the jalapeno sausage rolls are delicious. Often, they will pull savory stuff from a proper baker's holding oven, rather than nuking it when you order. 5 stars!

Its been hard to find a good donut shop. Ever since covid most have shut down or raised their prices like Donut House off riverside. But this store has the best prices and the best donuts! Also their customer service is deserving of more than 5 stars

The best doughnut holes ever! They are little clouds of yumness! Their plain cakes are perfectly crispy on the outside and not too dense on the inside. Perfection!

Found hair in my sausage and cheese wrap a long piece of hair. She gave me 3 dollars back! Wen I wanted my money back for it all, I didn?t want to eat the other food after that. Wont be returning.

Best donuts ever sweetest lady please come buy here as much as you can

I have been to this shop a couple times and it is probably the best donuts in this area. Not the best ever but definitely worth going to if you don't feel like driving 30 min for a donut lol.

Donuts are great! I've noticed they have upgraded their jumbo jalapeno sausage rolls dough and they are AMAZING! I can't stress that enough. My go to!

Best apple fritters in town. The doughnuts are always fresh and the prices are good too. No complaints here

Best doughnuts I have had. Very nice people behind the counter. Bought 6 doughnuts only $4.50. Great prices and not these small little ones either.

Best mom and pop donuts in irving. Love the lady who runs this - she always give my kids free donut holes. So wholesome and the donuts are so yummy

Amazing donut definitely recommends this place one of the best glazed donut I ever had

Honestly, this place beats ANY donut from any donut chain- delicious, fluffy, and literally the only donut shop I will ever visit from now on. The people here are super nice and the price is amazing.

This is the only donut shop I go to because they are the best! I love the plain cake and cinnamon cake. They need to make more of those. Go early because they sell out.

Super satisfied every time I go. Delicious sausage rolls, soft donuts, and charming service!

Momma doesn't talk to much but just remembers what you order. That to me means a lot.

absolutely rude and poor costumer service. would rate 0 stars if i could.

Best donuts in Irving. These donuts do not have an after taste like most shops in Irving.

The best period. The lightest melt in your mouth doughnuts ever tasted anywhere I'm serious- bringing the whole family.

1st time here and can't wait to go back!! Great donuts!

Very nice people donuts are very good

These are the best donuts I have ever had.

Best donuts in irving. I've been going here for years.

The Best Donuts and the Sweetest Smiles. Everytime. Love Them.

Great pastries and, of the other places I tried to go close by to me, the only one I came across actually open on Sunday.

Manager extremely rude and very impatient ??. I've visited several times hoping for a different outcome. Same experience Everytime. So over this place and customer service.

Customer service was horrible! The lady was very rude and seemed as if she did not want to assist myself and my husband

Very nice people, great customer service.

They have been baking for decades. Best donuts ever!!!

Love their Maple doughnuts!!!!! Very Sweet people and Awesome doughnuts!!!!!

Soft donuts, they stayed soft next day too.

Very dry donuts not moisture at all and the icing would get hard and fall off the donuts

Absolutely the lightest donuts I've ever had.

Never have a problem. Owners are nice people

Good donuts and pigs in a blanket.

Worst donuts they weren't fresh and too expensive for the quality.

Tasty donuts, friendly service, nice neighborhood store

great donuts. friendly staff. A++

The best we have found. Owners are super nice.

They are like eating tasty little clouds of goodness.

This is my Fav donut shop in the city

Good tasting donuts fresh an cheap

I've been going there for a long time.

Shoul remain on God's side instead.

The cake donuts ate great

Great service and prices

Another good doughnut spot

Prejudice old oriental woman

Service is poor owner is racist

Amazing, fair prices

Those donuts are fresh

Best place in Irving

(Translated by Google) Oh very good service iricos elados (Original) Ay muy buen servicio iricos elados

Frequently Asked Questions

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Are all the donut shops listed verified?

Yes! Every listing is reviewed for accuracy. We prioritize shops with real customer ratings, up-to-date menus, and consistent service.

Can I search by flavor or dietary preference?

Absolutely. Filter by popular flavors (like maple, custard, or vegan chocolate), or search for shops offering gluten-free, keto-friendly, or dairy-free options.

Do these shops offer delivery or pre-orders?

Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

Is this just for big cities?

Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

What if my favorite donut shop isn’t listed?

Let us know! You can suggest a shop directly from our site. We’ll check it out and add it if it meets our standards for quality and service.