Servatii White Oak

Servatii White Oak

Reviews Summary

Servatii's Bakery receives mostly positive reviews (predominantly 5-star) praising its delicious baked goods, especially pretzels, cakes, and pastries. Many highlight friendly staff and excellent customer service, though a few mention occasional rudeness or inconsistency. The pretzel dips, cheese pockets, and holiday trays are standout favorites. Some reviewers note limited selection or stock issues, particularly at peak times. While most experiences are highly rated, a few negative reviews cite poor service or staffing problems. The White Oak location is frequently mentioned as a neighborhood favorite, with recommendations to arrive early for the best selection.

About This Listing

Has Chocolate Variety
Has Luxurious
Has Specialties
Has Yeast Donuts
Has Fruit Flavors
Artisan Made
Family Owned Business
Has Seasonal Products

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Features

Has Chocolate Variety
Has Luxurious
Has Specialties
Has Yeast Donuts
Has Fruit Flavors
Artisan Made
Family Owned Business
Has Seasonal Products

Contact Information

Address

White Oak, 5876 Cheviot Rd

Cincinnati, OH 45247

Hours

Monday 6:30AM-6:30PM
Tuesday 6:30AM-6:30PM
Wednesday 6:30AM-6:30PM
Thursday 6:30AM-6:30PM
Friday 6:30AM-6:30PM
Saturday 6:30AM-5:30PM
Sunday Closed

Customer Reviews

I ordered special cupcakes for our 50th Wedding Anniversary celebration. Servatii's did a beautiful job in decorating the cupcakes from a picture I provided them. All the guests said they were so beautiful and tasted wonderful.

Today is my birthday. Although I received a beautiful appearing cake from this location as a surprise, the experience my friend went through while even placing the order ruined my taste for it. They told me how they really didn?t even receive proper customer service and how the woman who placed the order was highly unprofessional. What the staff didn?t know at first was that my friend never even been to this location before, but even after finding that information out after he told them the employee was st

Our cake was awesome, moist and the icing was just right! The service was great accept for one older lady when we first came in to inquiry on their products, she was not friendly and seemed not to want to offer any suggestions, her younger coworker stepped up and delivered good service!

I had some hot cross buns and a Carrot cake just recently. They were both so so great! Thank you so much! ??

They have the best cheese pocket I've had. I don't get this kind of stuff often, so it's a real treat.

I took my grandson with me to get some goodies. Had a great time. The lady gave him a small cookie with sprinkles on it. He thought he was in heaven. He took his cookie and went to the store window and sat at the table and ate his cookie and watched the world go by. I almost forgot... The baked goods are always great at Servatii's Bakery. Get there early in the morning to get the best selection. It is hard to select just a few things, so get a bunch and eat up. You won't be disappointed. Your little ones wo

Way way way way way way overpriced. This store in particular is not good. Expensive, and they are a little kooky. They still have covid signs up and ask you to mask. You can clearly see the staff and ownership is a little bit aggressive with their politics and let it show. Go up the street to dunkin. You'll spend half and not have to wear a mask or be made to feel bad cause you are white. ??

I love Servati White Oak?I go weekly for my ?fix? for delicious breads, donuts, pretzel sticks with spinach & cheese dips, danish and the best coffee cakes. The individual desserts are fabulous too (key line, raspberry creations). The team is friendly and helpful?Renda & Lecia and others! I try to go early so not to miss out on what I?d like as supplies do run out. Also their pre-ordering works great especially for holidays and special occasions. The best neighborhood bakery!

Cake, as always at Servatti's, is good. But displeased with one of the representatives because Starlina at 4:27 pm on Thursday March 7, at White Oak location asked if me if I had a handicap placard for my vehicle in front of the store outside. What does parking outside of the store have to do with sales and the baked goods inside of the store? I was highly disappointed and felt like racial discrimination. I bought my slice of cake. As I was asked about the handicap placard, I answered her question because I

Very rude old lady at the register, she must have been having a bad day.

One of my favorites! I hope they stay local in white oak forever. The pretzels and cheese dip of any kind is delicious. And almost every desert is mouth watering! LOVE!

We just bought lunch here and it was a mixed bag. The salads were excellent. Lots of good ingredients and large portion size. However, the iced rainbow cookie we got tasted terrible. It was either old and stale or the butter was off. My daughter threw it away. We also got a piece of what was supposed to be traditional cheesecake. Maybe it was mislabeled because it was definitely some sort of white chocolate flavored dessert, which was not at all delicious or what we wanted. Worth a second try but I can't be

Ordered a custom cake and their signature pretzel sandwich to feed 16 for the birthday of my 5 year old granddaughter. The cake was great. They claimed we never ordered the sandwich despite the fact that my wife stopped by and ordered in person several days before. From their perspective, too bad ? get lost. Won?t make the mistake of ever going there again.

Beer cheese with pretzels are to die for . Cookies are delicious ??

great bakery been going here for 20+ years. only thing I don't like is how they run out of food so quickly. first come first serve.... get there before 10am or your choices will be severely limited

The woman serving behind the counter is very rude. I've never had a bad experience there until now. She asked me WHAT did I want, not can I help you or anything and tried to quickly correct herself. She then had an attitude the whole time I proceeded to order. I finally just told her forget it. I see from other reviews that I'm not the only one to have dealt with this and it's really unfortunate.

Good . They were out of pretzel bread my main reason for going ??. But I did get the other few things I wanted. Maybe pre order is a possibility there ? It's the holidays so I know everyone else wants the same goodies.

Everyone is always so friendly here! They make great coffee to go with whatever delicious treat you've decided to eat that day. I'm also a huge fan of their pretzel bites and beer cheese.

Got the pretzel sandwich and some cookies. Barely got a piece of the sandwich (grabbed a piece before it was gone), and the tea cookies are always a hit. Customer service is always good.

I call them and have them save my 2 pretzels sliced and 1 apple fritter always ready well I need to change this, I went to pick up my order but was unable to because the cash register was being used to ring up a order for a lady who had NO idea what she wanted so the women said since I had not prepaid for my order I would have to wait until they were done with her. I chose not to

The employees are all rude and not helpful they don?t know anything that is going on. They act like they have the worst job in the world and they rush u to get out. If u want more info about a cake they tell u they don?t know. I liked their cakes but the older women that helped us was rude. Dont work in customer service if u aren?t going to be friendly or helpful. I won?t go back.

Great good and a fast, friendly staff. I was dismayed at what looked like a decent line when I arrived, but I waited no more than 5 minutes before I was kindly greeted. Our coffee fakes and donuts we're delicious!

They have horrible customer service. I entered the store and asked for my items. The young lady could not help me checkout so I waited for the other woman. She comes to the counter and helps the lady behind me even though she does not have on a mask. Then the young girl tells her that we need to check out. She then asks the next lady how she can help her and acts as if I'm not standing there. That woman informs her that we were there first.

Store is clean and selections are good but the people that wait on you act like they are doing you a favor by waiting on you. Have switched to NCH bakery where the people are friendly.

This actually saddens me to write this. I have been going to this location for 2 years, I live right behind the white oak shopping center walking distance, several times / week and spend quite a bit of money there WEEKLY. Never had a problem with the staff, except one girl could be a little nicer but that's neither here nor there, over all a pleasant experience every time I go there. Except today @ 11:20am Thursday April 20, 2017. I went in and got some hot dog buns and hamburger buns and they were out of

The ladies are really nice. Donuts and cookies are very good

Absolutely heavenly. We purchased the mini pineapple upside down cakes. So good and the employees are so kind and helpful. We can't wait to go back

While the experience at the West Chester location was pretty poor, the team at White Oak was helpful and the cake undeniably amazing. Thank you all for the beautiful cake! :)

Amazing cupcakes! Took some to a party and everyone wanted to know where they came from. Fantastic pastries, pretzel bread and dips! My favorite place for sweets and dips in Cincinnati.

Great service, very professional, excellent food, and have enjoyed everything we have ever purchased there. I come from Indiana just to shop there. You cannot go wrong with this place. ??

Was really disappointed to find the door locked at 6:26. I know that?s only 4 minutes but I knew exactly what I wanted and if we all start closing before the actual close time then where do we draw the line? You know?

All of the baked goods are stellar! From the Vienna bread to doughnuts to cookies everything they make. The staff are very helpful and make each visit a treat.

Great little Bakery everything they make is wonderful the cakes are design and the pretzels are to die for service is top-notch they offered to carry stuff to my car unheard of in this day and age great job guys

Best Place for the Holiday Trays !!! Fresh made Dips for those Delicious Pretzels Bites!! Customer Service is the Best in Town!

I called 3 times to try and get a cake ordered and they have the RUDEST people working their. I would never go to the white oak location again. Disgusting lady on the phone.

I love Servatii but they have gotten too pricey for me. 2.85 for decorative cookie. This is a sad break up for me.??

Great cookies and pastries! Thankful for location and hours as we like to bless folks with sweet treats??

I didn't. Why order ahead. When u still have to wait 45 min in line I asked clerk she said so what I want will be there .THAT'S WHY I ORDERED AHEAD THANK GOD FOR KROGERS

Always a great place to grab a dessert. The staff is always super nice and the treats are always delicious!

The girl that they have working is EXTREMELY PUSHY and rushing everyone to get out of the store. When I said I felt rushed she just looked at us and said is that all? So, wont be back to this location.

I have been coming here since i was a kid. I really like the selection they have and their pretzels are amazing!

Good bakery. Wish they had more of the items they have at the downtown location. I hate going downtown, because the parking sucks.

Always a pleasant experience. The staff makes you feel welcome.

Quick in and out. The place had a steady group of people coming but they handled it and got the people thru in little time.

Great staff, find bakery goods, and the best Salt Rye in town or maybe anywhere!

In my opinion, the BEST bakery in town!!! Cannot walk out w/o buying a Cream Puff!

Great bakery. Love the fresh pretzels

Pastries and coffee cakes are very good. Nice selection. Friendly staff.

Always great service and awesome products, birthday cakes look even better in person.

My sister ordered a birthday cake for my nephews birthday party! Cake was delicious! ??

Won't return to this place due to extremely rude customer service.

Wonderful bakery. Don't pass up their special price on pretzels on Tuesdays.

Thank you so much for the type 2 diabetes The pastries is amazing

Used to be nice seems like it's gone downhill a bit. Hardly anything in the store.

Just okay the one in Hyde Park is a lot to compete with. Definitely needs remodeling.

Love the baked goods and service I receive at all Servatiis locations

Love their pretzels and garlic cheese always get it for parties.

Would not let me put what I wanted on the cake. Modifying the cake was a bit of an inconvenience.

Servatii's as always, quality food, clean and attractive store, nice staff.

We loved the carrot cake we got there!

Get there early if you want the best pastry in the city!!

Friendly service. The cheese pocket is our new favorite!

The croissant tray was excellent. I love Servatti

Great baked goods. The pretzels are to die for.

Awesome customer service. Everything is delicious.

Ladies are always friendly and have what I need.

I wasn't actually there. Way to go Google. Either way I love servatis!

Tasty treats for all to eat! Got in and out fast too!

They always have a good selection of donuts and salads

Everything was fresh,excellent service, very clean.

Great Bakery, all the goodies are really yummy!

5 stars every time I go here.

Great baked goods and friendly staff.

The pastries are always fresh and delicious

You haven't had a good one until you get it from here.

Great food. Great customer service.

Love their pastry item

Love this place. The food is delicious.

Small, even for a Servatti. Still, if you need a bakery, it'll serve.

Everything you would expect from Servatii's. Always great

Helpful staff. Always delicious!

Great place with such a variety of sweets

Great pastries, friendly servicd

I love all the bakery items from Servatii!!!!

What's not to like from Servatii? Excellent service

Always fresh pastries for sale

Super nice people working there

Frequently Asked Questions

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Absolutely. Filter by popular flavors (like maple, custard, or vegan chocolate), or search for shops offering gluten-free, keto-friendly, or dairy-free options.

Do these shops offer delivery or pre-orders?

Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

Is this just for big cities?

Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

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