serenDIPity Ice Cream Parlor

serenDIPity Ice Cream Parlor

Reviews Summary

Most reviews praise the ice cream, atmosphere, and friendly staff, with many calling it a fun, welcoming spot with great flavors and service. Several highlight the variety of options, including food and donuts. A few mention high prices or occasional quality issues, but the majority are highly positive, with many customers planning return visits. Negative comments focus on pricing, occasional service mishaps, or food quality inconsistencies. Overall, it's seen as a beloved local gem with excellent ice cream and a charming vibe.

About This Listing

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Contact Information

Address

120 N Griffith Blvd

Griffith, Indiana 46319

Hours

Monday 10:30AM-9PM
Tuesday 10:30AM-9PM
Wednesday 10:30AM-9PM
Thursday 10:30AM-9PM
Friday 10:30AM-10PM
Saturday 10:30AM-10PM
Sunday 12-9PM

Customer Reviews

Got some ice cream after dinner. Nothing great, but nothing horrible. Cute like place, a little overwhelming with menus on both sides. Looks like, a little bit of food, donuts and ice cream too. Although don't know if food is available all day... Friends had cones. I think we'll stick to our usual place instead.

Now that?s how you do a waffle cone ?? and the classic combo crispy fries and a chicago style hot dog. Consider me a satisfied customer!

Finally, a great mom and pops ice cream/ sweet shop in the Griffith area. The sundaes and shakes are delicious and have a wide variety of ice cream flavors, and they make doughnuts!! Hot dogs, corn dogs, pizza puffs,Italian beef, and other food also available purchase. I forgot to mention they also have Italian ice and Dippin dots!!!

Wow this place hits the spot! Love coming here for a savory and sweet fix. There?s a lot of menu choices to choose from other than ice cream, which is a bonus. It?s clean and whimsical inside I love making a visit when I can! Whether you want a chili cheese dog, Dole whip, Italian ice, or a basket of fries, you?ll find a good combination here!

This is a true gem of a restaurant / ice cream parlor. Between a tomato, balsamic grilled cheese and a banana split, every last bite was delicious. The store was clean and well organized. That staff was friendly, knowledgeable and proficient. This 5 star review was truly well earned. I'll certainly be back.

Such a cool little ice cream shop! The flavors are amazing and the staff was super friendly. Love that they have board games to play and enjoy!

Very impressed with the growth in menu options over the last year! I got Buffalo Chicken Fries last time I was in

My friends and I first time trying here the customer service was amazing & so was everything we tried we got a ton of food and I?ve cream for very low cost ! I want to specifically shout out Kane for doing everything he could to make sure we got what we wanted ! We will be back !

First time here and it WILL NOT be my last. Came here after the park with my daughter for a Daddy and daughter ice cream day. Place was super clean, the 2 ladies working were very inviting and friendly. The food was not bad at all either.

I can not give SerenDIPity a big enough positive review!! I live in Northern Michigan and asked them for a very unique favor and they didn't hesitate to help!! All I can say is PLEASE support this local business they definitely go above and beyond for their customers. Also a special thank you to Chloe?

Kane Tilley is a true gentleman and was a great person to talk to he was kind and worked quickly to get my shake ready in a timely manner

Great place. It reminds me of the ice cream parlors when I was a kid. I posted some pictures. They have food and donuts also.

Went there today with my 3 month old and 5 year old. Had amazing service and lots of fun with the games they have there to enjoy after finishing their great food ??

I personally did not get ice cream this time, but the flavors seemed super cool! I did get my daughter a donut and it was hot, and fresh. I love the fact that they make them on the spot and you can add whatever toppings you want to It. I tried it and it was very good! I got a grilled cheese and fries, the fries were awesome and the grilled cheese was just a normal grilled cheese but still not bad for $7. I see a lot of complaints about the prices but honestly I did not think they were unreasonable myself. T

A.new summer staple. Not only do they serve ice cream, but they also have food, snacks, donuts, a gift shop, novelty items, and so much more! There are so many delicious options I could try something new every day. The service was warm and friendly. My children and I are looking forward to our next visit.

Our family is excited to have an icecream parlor for family treats. We ordered a Birthday Cake hand dipped shake, a Blue Panda dippity cone and two other cones that got eaten before we could take a picture! The icecream is VERY rich and creamy. The young staff was friendly and quick to serve us on a Thursday evening. The facility is extremely clean and has a fun vibe to it. The dipped icecream labels are low for kids and wheelchair users to see, thank you! Speaking of which, there is an ADA restroom and

Great options. Love the flavors. The mango Italian ice is so good.

I took my daughter there for an ice cream and really appreciated the service. The ice cream was good, too. The location is perfect, being close to everything else in downtown but off the main drag, making it more peaceful to sit outside.

The absolute cutest ice cream parlor I?ve ever seen in person. We were not from the area, but they made us feel comfortable and welcome. I forget the names of the ice cream?s that my son, grandson and I had (I do remember mine having a chocolate with a dark chocolate on top.) but I loved the presentation, and it was very good! Next time we?re in the area we?ll have to try the food.

We ordered a two scoop Sundae with two toppings. The issue is that they put it in a cup not a sundae dish. So the toppings don't cover the bottom scoops of ice cream just the top. You can't take a bite of ice cream with the whip cream or hot fudge cuz it's all on top! They need sundae dishes when u order a sundae, instead of cramming it all in a milkshake cup! $7.25 for a medium, two scoop " sundae"? or whatever you call it!

My grandson and myself usually go every friday as long as he has had a well behaved good week . The food is good . Service is fantastic. His favorite is the superman icecream. It's a wonderful place to go.

This place is awesome! My Girlfriend and I wanted to check it out as we just moved to the area. The atmosphere is really nice the employs are very friendly and the ice cream is amazing! I got a marshmallow peanut butter shake and holy cow is it perfect. The prices I thought were pretty reasonable as well. 10/10 in my books. Will definitely be back!

Great place . You can try the ice cream. Very helpful staff

I went to Serendipity for the first time yesterday. The oatmeal cream pie ice cream was amazing! My boyfriend and his aunt both liked their selections also. Definitely will be back!

Love this ice cream shop! The employees are wonderful. So many ice cream flavors and lots of food offerings for those not wanting ice cream.

Excellent place to get good food and dessert! Superman Ice Cream and Sloppy Joe Grilled Cheese! You'll thank me later!!!

I love the ice cream it is so good, the bench is a very cool idea Also entertainment is great and ice cream phenomenal ^^^kids^^^ This place is fantastic, if you?re looking for a local spot to treat the kids. Look no further

The food was good and the ladies were nice. You order at the register and then they brought the food to our table because we were the only customers at the time. Then we had Hershey's ice cream for desert. They have quite a selection of flavors.

Cute little ice cream shop! The sundae ?? bench out front is super cute & great for photos. Ice cream is Hershey brand, so very good flavors & quality. Scoop sizes are pretty nice size! Try the ice cream flight for $6, it is so worth it!!! Will most definitely be back. However, when we were there, it seemed like just the ice cream side was open, not too sure what the other half is. Employees were friendly & moved pretty fast for just 2 of them!

Cute little shop with hand-scooped ice cream and homemade customized donuts. Stopped in with the family after a youth baseball game, and it was a big hit for all ages. There were plenty of good options for scoops, which made it difficult to choose. Every single person enjoyed what they had and the staff were pleasant and helpful. Great overall experience.

Ordered food through grubhub. Got chicken tenders and fries, mozzarella sticks and a strawberry Shortcake sundae. We loved all the food. It was our first time trying this restaurant.

This was our first time visiting and we went for the ice cream. Everyone loved the atmosphere and staff was great! Whole family enjoyed their treat and decided we'd need to come back to try a donut some morning and then another visit for lunch! Great spot! Wish we'd found it sooner!!

The serendipity sundae was amazing! The fresh donut, icecream, all the toppings, and the perfectly shaped container that allows you to scoop every last bite! You cannot beat the price!

A little pricey but nice to have in town. Very welcoming and friendly. You get that good old fashioned ice cream parlor feel when you step through the door. Just be prepared to spend $5 to $10 per person (more if you are buying extras to bring home).

Good family place to enjoy a tasty ice cream!

This is the cutest Ice cream shop I have ever visited. The ice cream selection was outstanding. They also had a good menu that looked amazing but I didn?t get to try any this time, but I will be back. The staff was super friendly. I have been looking for an ice cream shop like this, it took me back to my childhood.

My boyfriend, his nephew and I were very satisfied with our experience! Delicious ice cream, great variety of flavors/toppings, friendly staff and reasonable prices. Will definitely be back! Great local stop.

Brought some family here and we absolutely loved it. There's something for everyone here! Only got to try the delicious ice-cream but I will definitely be back for more. ????????????????

Ice cream is amazing here no matter the flavor.

Awesome customer service above all!! Ice cream is so creamy and full of flavor, tons of options and sizes. They even have fresh donuts and eclairs! Nice atmosphere, will definitely be visiting again! Thank you for the hospitality!

I'm sorry to say this place was disappointing in my opinion. The prices are outrageous even worse than Baskin Robbins. Come on $ 8.00 for a medium shake and then they ask if you want whipped cream and that's another .50? Good luck surviving in this horses**t economy. Also, the owner was rude when I asked why there was a six person bench in the restroom. Save your hard earned money and go someplace else. My own opinion of course.

I?d give the. A 0 off I could Not INE NO SIGAR OR LOW FAT OPTION??? They serve Hershey ice cream which makes SEVERAL DIFFERENT low fat/ no sugar ? Shop local ? Sure will the local Dairy Queen

We absolutely love Serendipity the atmosphere is fun and the staff are all friendly and amazing individuals. Truly a staple to Griffith and a must visit for everyone. From the donuts to the food and you can?t go get the ice cream everything is delicious.

Counted 8 people working, almost all kids. No idea what they were doing. Didn?t know how to make a milkshake. Dad and my partner got a chocolate milkshake, it tasted way too milky. (On separate occasions) Waited 15 minutes for a dang milkshake. People working there couldn?t navigate (cause it was crowded with all of them working) Ice cream is Hershey brand. Wish it was from a local creamery. I?d be down to support a small business then. This place is a pass for me.

First visit I received a moldy donut and this visit I got a soft serve quicksand with count chocula cereal and it tasted stale. The bobba tea needed more syrup and was bland. I was hoping for a better experience but just not a fan.

Adorable spot, very good ice cream with great flavors, donuts are delish. Love seeing all of the young kids in there working.. what a great ?first? job. They seem to be very active in the community already!

Always pleasant staff. Food is always good.

How does a $6.00 medium cup of ice cream and a $2.75 kids come = $10.50? Even with tax? I don't think so!!!! Woman working the register has poor math skills and very rushing poor attitude short skinny woman with black hair. Just lost a good paying customer.

Walking distance from our house. Delicious ice cream.

Found this hidden gem on a whim and have mo regrets. It is an absolute sweet treat. The atmosphere is welcoming, a very wholesome vibe. We ordered banana splits and omg, omg OMG! Top notch flavor. I can't wait to go back, I felt a kid in a candy store ?????? btw, aak the owner about the name, she is amazing ??

Incredible customer service through and through. Such a wide variety of flavors, foods, and you can tell how much the Owner cares about her business. Such a great small business becoming a huge asset to the area! Will definitely be back over and over again.

First time here . Will be back. Small local shop. Nice atmosphere. Only had the ice cream. Service was good ice cream delicious.

Great, friendly environment! My husband loved their hand dipped ice cream and waffle cone. I recommend their special sundaes ? I tried the apple pie sundae and it was delicious!

They state they close at 8:00pm yet I get here at 7:15 and are closed. The inside still has workers and the lights are on. I?m very disappointed. I expect businesses to be open up to to the time posted on door or even just notified if there will be future closing beforehand.

A gem hidden away. Not only do they have all types if ice cream but also a snack and sandwich bar. Friendly and fast service. In Griffith area, a must stop off for a treat. Well worth it. In expensive too!

Finally went with my daughter and grandsons. Super cute decor and the staff was extremely friendly! Plus the ice cream was delicious!! Definitely will go again and recommend!!

Such a cute shop! Interesting flavors and shakes

Place was a disaster, so unorganized. We waited 15 minutes for a shake because milk spilled. While the girl complained the whole time in front of customers! Instead of having someone else make our shake while she cleaned up, people behind us kept getting help from other staff and we just waited. Wouldn't recommend to anyone and won't be back!

Went for the first time yesterday! I had a sandwich and a dole whip. Both were very good! I will be back for sure!! Second visit still pleased.

Cute inside. Good ice cream. Pricey though. I took the ice cream home. It smelled very greasy while I was there and I came out of there smelling like grease.

Very cute ice cream shop. I was in town visiting and was told to check it out. Totally worth it. Staff was friendly and lots of choices. We will definitely be back!!

Amazing ice cream and good food. Really cool and unique donut options. Make sure you read any handmade signs for even more unique ice cream options!

My kids and I went after game on a Sunday. Not too busy. Helpful staff. Good selection of ice cream and some food.

It has such a cute aesthetic and so much potential but the prices are literally outrageous like I get it, inflation but 2 scoops "medium" is 5.50 and the scoops are like kids sizes! They say the scoops are measured by ounces so idk if the lady gave me the wrong ounce size or what; save your money and get more someplace else; DQ has 3.84 LARGE cones for 10 ounces or flavors of michocan is a lot more generous; just plain stingy here smh ????

Very cute Ice cream shop with games to play while you hang out. Great spot for a date. They also give big scoops!

Loved everything! The staff was welcoming the food was hot and the ice cream was delicious!

Cute little ice cream place that also serves food. Staff was extremely friendly, the place was very clean and the ice cream was excellent. Highly recommend

Awesome snacks, sundaes, shakes, sweet treats! For a quick snack with sweets on the way you can?t go wrong. Still thinking about that walking taco! Recommend to all

Cute little place to grab a lite snack and I've cream. You can enjoy board games with friends and family while you visit or quick take out!!!

Nice because my son was on a field trip there and he said that the lady working there was very nice and the ice cream was like no other and it was absolutely amazing

Phenomenal service, awesome atmosphere, GREAT ice cream! Serendipity is a welcome addition to the Griffith community. I look forward to returning soon for a cone.

This is a fun place to take the kids or just to hang out for the afternoon. They have good food, lots of goodies, and board games to play, not far from the bike trail

It was a amazing. The Flyer and the banana spilt were to die for. The people were super friendly. The prices were good. I definitely recommend this place!!

Great place. Santa and his wife were even there hanging out.

Love the old school feel. Ice cream was delicious! Nice all prices include tax

Cute little place!! My son loved it and asked to go back! Great experience. Cute decor, decent prices!

Awesome place. Very friendly owners. Ice cream was delicious. Will difently be going back.

They had very delicious food and ice cream excellent service

Staff was great and the shop was amazing! My kids loved it!! For any negative people, they are a new shop, give them a moment and support them!!!

this place was amazing i came here a little bit ago and the service was great, and they really seem to genuinely care about their customers.

Very clean, good food and great ice cream . Very friendly staff.

Great ice cream. Fun place. Dole whip!!!!

I little crowded with small space and lots of tables but prices are decent and lots of variety

Lovely local ice cream and more shop. Looking forward to continuing to frequent this store.

Fun atmosphere. Great selections from burgers & dogs to ice cream & donuts.

Love there ice cream and the staff were so kind. Definitely will be returning ??????

amazing ice cream and service! my kids love going here

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Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

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