Paul's Pastry Shop NC

Paul's Pastry Shop NC

Reviews Summary

Overwhelmingly positive reviews highlight exceptional donuts, cakes, and pastries, with frequent praise for the friendly, accommodating service. Many customers rave about the quality, freshness, and unique flavors, calling it the best in town. The shop is known for going above and beyond, like custom orders or last-minute treats. A few minor complaints mention limited stock later in the day, card fees, or occasional service hiccups, but most agree the delicious food and warm atmosphere make it a must-visit. The coffee and breakfast items also earn high marks.

About This Listing

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Contact Information

Address

720 S Church St

Burlington, North Carolina 27215

Hours

Monday Closed
Tuesday 6:30AM-2PM
Wednesday 6:30AM-2PM
Thursday 6:30AM-2PM
Friday 6:30AM-2PM
Saturday 6:30AM-2PM
Sunday Closed

Customer Reviews

The absolute BEST donuts! They?re giant, not overly sweet and have the best chewy texture. I love the original glazed, can?t beat it with a cup of coffee! This was our first time in the shop (we usually get ours to go) and we received great service and loved the overall downtown donut shop vibes. Highly recommend!

We decided to try Paul's this morning for breakfast. My husband and I both got the bagel sandwich. I got a strawberry sprinkle donut and my husband got a raspberry filled. They were absolutely phenomenal. Soft and airy, and the strawberry topping was delicious. The bacon, egg and cheese bagel sandwiches were delicious also! If you're in Burlington and surrounding areas, I highly recommend this place.

I ordered a chocolate cake with chocolate icing. When I arrived to pick it up, it had vanilla icing instead of chocolate. When I asked for it to be redone, the baker told me he didn?t want to trash the vanilla icing and essentially was too lazy to remake my cake so it would be best if I went to a different bakery.

Just stopped in to get some great donuts for my girlfriend and I and had a brief chat with a gentleman working there and this is definitely a location that needs the love and respect of its community! In this day and age The Baker is not held in as high of a position of regard as in days of old and locations like this and delicious treats like these should be cherished. ?????????????. Keep it classy. Keep it metal. Stevie

Paul's is amazing!! Everything we've had here is delicious. Great prices and super friendly staff as well. Breakfast sandwiches are great too. Love Paul's and come here every time we visit (though keep in mind they aren't open on Sundays)

I have a friend who no longer drives. Monday she was craving maple bacon donuts but the shops were closed. This morning, after Ash Wednesday service I tried to go to the shop near my house to surprise her but they were closed. I tried to think of where I could get the donuts and I remembered the shop near my mom's neighborhood that my mom talked about. I called up and although they didn't have any made, the manager offered to make some for me. My friend was happily surprised & Paul's has a new customer!

Best donuts in North Carolina- I?m a foodie from Houston, Texas and I?m impressed!! Donuts and cookies are simply delicious !! There are all types of pastries available but I?ve had only those two thus far!! If you find yourself in or near the Burlington area please stop by and see for yourself.

Ordered a giant donut cake for my husband's birthday & Al helped me. He was super helpful and thorough and OMG the donut was so delicious & huge. Not one single complaint. Everyone loved it! Can't wait to go back and try the other desserts!

No doughnuts, at 11:00 am, cream horns weren?t good, not made with puff pastry, filling way to sweet, will not go again

10:19 am on a Friday and out of doughnuts. No jelly left, clerk said they could make what I asked for, only to return and say they were out of doughnuts. Three glazed left and several chocolate with cream. I wanted to try several jelly filled, one raspberry, one lemon and a blueberry. The clerk didn?t tell me they charged extra for using a debit or credit card. I asked if they took cards, but the four percent fee wasn?t mentioned. I didn?t realize it until going over the receipt. I don?t think I will ever c

I went to this place because I was curious about coffee. I've been looking for a good coffee place, Starbucks, quality coffee at home fresh beans with a Breville espresso, and other places, but this place is by far the most delicious coffee I've ever had. I tried the crossant too and is ok. I order a double espresso btw.

I love everything in that place! Nice people and very generous. I will definitely return even tho my commute is 25-30 mins. Do recommend 100%

I didn?t expect much from this spot. I was at the parade and freezing and was looking for some hot tea or hot chocolate. I stumbled upon this place and it had a long line. The inside is outdated but the staff were nice and talkative. I ordered hot chocolate and a morning bun and it was absolutely delicious! I was surprised!

Excellent customer service above and beyond. My daughter had the most beautiful birthday cake. Even received birthday wishes from the baker himself!! If you are looking for a beautiful cake, look no further. We will definitely be returning.Thank you for making her day special!

Thank you so much to Paul for these two beauties, my husband got me the cake for my 25th today and the effort and detail did not go unnoticed!! It is so cool!! And every year my grandparents get me a chocolate pie from Paul?s Pastry. Always great service, great cake, great pie!!! Thank you!!!

Amazing donuts. Lots better than all these Cambodian owned donut places popping up in every city. Kudos, sir!

They have bagel breakfast sandwiches that are great and very reasonably priced! Also the sweet and spicy donut holes are next level! You have to try them!

5/2025 update: Still great espresso & bagel/egg breakfast. OMG fantastic donuts! Been here a couple of times and it's always good. The coffee's not my favorite, but the baked goods are excellent. The new apricot donuts are delish. Love this place.

I grew up and lived in Burlington for 33 years, now I live in Greensboro. I always try to make it over to Paul's where in the area. The people are very friendly there and the doughnuts are the very best. You really should go there yourself!

We?ve ordered cakes a few times & they are delicious!! Al is so friendly & helpful & has a great sense of humor as well. It?s nice when people bring a smile to your face! Thanks for great service & delicious sweets!

This place is better than duck donuts better than Krispy Kreme and better than any donut shop in Burlington hands-down the owner is super friendly knows everyone by name and makes the best hot chocolate and cannolis Pennsylvania girl stuck in Burlington NC could ask for my husband always comes in and gets me my pregnancy cravings and takes pictures hilariously of all delicious foods and he?s never been made to Feel other than welcome. To the owner if you see this, I?m the wife of the guy who wears all white

Paul?s is a staple of the graham/burlington community. The donuts are incredible, the cakes are creative and affordable, and surprisingly the coffee and chai is just as good as the pastry. Staff are super friendly and accommodating, and the variety of sweets they have is seriously impressive. We went pretty late on a Saturday morning, and they still had plenty of options to choose from, including breakfast sandwiches. Highly recommend this place!

Paul took extra care to understand what I was looking for. The cake he designed was beautiful and delicious. They delivered right to my daughter at her college Everything was perfect and I would highly recommend Paul?s. .

My husband and I were lucky enough to be in town first thing one weekday morning while traveling from Canada with work. We shared two donuts, and OMG - absolutely mouthwatering!!!! As self-proclaimed foodies, these are a real treat and well worth the visit if you're in the area. From the sounds of it, these donuts sell out very quickly (literally, like hot cakes!), so best to call ahead before making the journey, especially if you can't get there within the first few hours of opening.

What a cute little local shop. The pastries were so good! They need high chairs though for little kids. There weren?t any when we went the other day. I hurt myself falling in the giant potholes in their parking lot so be careful.

Great doughnuts and nice staff!

Cute shop. We stopped in while running an errand in Burlington. The muffins were delicious! Donuts were good also. Service was friendly and quick.

This place is SO GOOD! I just happened to be traveling through the area and chose this location due to the convenience of their drive thru. I will be returning! The buttercream donut was literally to die for

We were in the area to sit with grandchildren stopped by for dozen doughnuts and also the ten dollar cake with brownie topping. Everything was delicious brought some home to NMB S. C.

Stop by here while in town today and got my children a sprinkled strawberry glazed donut. My daughter said she gives it a million stars. My mom and me loved our strawberry filled donut. Very nice lady.

Amazing donuts. I always love it when my wife brings home a bag with Paul's stamped on it because I know it's premium stuff. Today, I visited them for the first time. Very friendly staff. I had a big order with very specific requests, which is to say that it was a pain for them to do. They handled it very well, quickly, and without complaint. They use the slogan of "best donuts in town," and they absolutely deserve it.

Great place, owner is very kind and answered all the questions I had. The selection was phenomenal! Donuts / cookies / cakes / coffee, it's all there and at great prices. Decent parking lot and lots of sitting room inside. I highly recommend if you're in the area.

First time in today?? A family member recommended it and we were 1 and 1/2 hour drive away. It was well worth the trip. Staff were friendly and helpful and the donuts speak for themselves ?excellent ? . We will definitely stop in again.??

Not only are the pastries delicious, family favorite are the bear claws, but the owners went out of their way to help us out when we left a purse in the store and weren't able to return to Burlington until after hours. They came and met us at the store, 2 hours after they had finished for the day. Great food and Wonderful People.

LOVE this shop! Even before I was pregnant. Have ordered cakes for my children more than I have eaten a sweet treat. The service is impeccable. Clean place, quick, and delicious! Just picked up another one of my daughter's birthday cakes from there, and, while I was waiting, of course got a little snack. The man serving me went above and beyond in accommodating me and my 7.5 month pregnant self. Couldn't ask for a better shop near by in all regards, but, if you're pregnant, seriously..go there...now ;)!

Amazing service and donuts! I was picking what type of donuts I would like with my dozen, and I asked if the big honey bun donut would count as one in the dozen. He said no, they are sold separately. Then, when I checked out, he wrapped one up and gave it to me for free! It was so nice. And the donuts are just delicious! Do yourself a favor and support this cute little shop.

Amazing doughnuts (and coffee), amazing staff and overall great first time experience with this place! Moved to the area for school and have been on the hunt for the best doughnuts around, this is it!

So first time here today. My family loves donuts so we are trying all the local ones since we just moved here. It is a very cute and roomy shop. Plenty of space to enjoy a pastry. The boys had sprinkle donuts. I chose a filled peach donut. If I didn't pick it out, I wouldn't have known it was peach. Very little filling, no oozing at all. The boys of course devoured theirs. The total came to $4.70, and was told they had a $5 minimum for cards. I totally understand why small businesses do this so now you know

?? Now...when I eat, I eat well. And when I have dessert I have the best, and let me tell you, this cinna-bun is THE BEST cinnamon bun I've ever eaten. Now Paul's has the best donuts, period, but today they'd sold out (that's how good they are!). So I sprang for the cinna-bun and added their signature sweet & spicy coating. This sweet and spice mix has over seven unique spices. That coupled with the hand made cream cheese, yeast dough bun and hand made cinnamon filling!...literal chef's kiss ????If you are

I would give this place extra stars if I could!! We went for the first time today and everything was fantastic. The donuts, the cookies, the owners/staff, the atmosphere. Try the spicy donut holes if you like a spicy kick. SO good.

Stopped for a simple coffee. Ended up chatting for a hour. Coffee was great and the counter person was a lot of fun. Had a croissant that was crispy flaky deliciousness. We will go back again the next time I'm in the area.

Great experience! Drive-thru is so convenient for grabbing breakfast on the go! Bagels and donuts were fresh and delicious! Staff is friendly and they even took note of our doggie in the back seat.

Called in today wanting to place an order to go. The lady who answered was short, kept asking me to repeat myself and had so much background noise during the entire call. She ended up getting frustrated after only a few seconds and told someone else to take my order. Then I was told there was no carrot cake by the slice. This did not sit well with me so I ended up not ordering. Please do better with your customer service.

OMG. We've only been in Burlington NC for about 4 months and finally made it to Paul's Pastry shop today and we were blown away. Not only did the donuts, brownies and donut holes just melt in your mouth, the owner was a delight. We will definitely return to see them again.

Love their donuts...they are the best around and have been sense the original owner open the shop. In December 2019 I ordered two pies to take to Christmas Dinners and was EXTREMELY DISAPPOINTED and embarrassed. Chocolate pie was $15 and Pecan pie was over $17 dollars. $33 Dollars thrown away! Worst chocolate pie EVER...could not eat it. Was made with a graham cracker crust and filled with what tasted like chocolate donut frosting...was so sweet no one could eat it at Christmas. The Pecan pie was pretty...

Picked up a few dozen to take to VA, patient service...hard to choose with so many wonderful choices! We found cheese cookies, gingerbread men, muffins, and bagels. Always fresh and the largest around...freeze them, they are delicious!

Cannot recommend this shop enough! Called with 24 hours notice and they delivered fabulous treats to my son for his birthday! Wonderful customer service and great cupcakes and cookies.

I grew up in Burlington and moved back from Greensboro recently, Paul's is one of the first places I went. Delicious donuts and friendly staff! A Burlington staple!

I just had the best, most moist cookies ever. My goodness. This is bittersweet because I?m also trying to trim down. First time customer as well, I will be back for certain !

I tried Paul's Pastry Shop for the first time today with my wife. The service and donuts are top notch! They certainly live up to the "best donuts in town" phrase on their sign. Definitely worth a stop!

LOVE Paul?s! Delicious food and drinks! Their hazelnut iced coffee is perfect. The staff is so friendly and real, as well!

Paul?s made us a wonderful, made-to-order, buttercream frosted birthday cake for us. The cake was beautifully decorated and it was perfectly balanced in sweetness and texture; reasonably priced too! So much better than cake from a grocery store!!

Best doughnuts I've ever had! Nice friendly staff. We were there for our church raffle, they called us back and donated generously!

GINORMOUS pastries! Prices aren't half bad either. Make sure to go early if you want one of their HUGE bear claws. They sell out more often than not. They close at 2 PM unless they sell out that days pastries.

Amazing donuts and amazing service. You walk out feeling like you've know these people your whole life. Truly the best donuts in town.

Great service, amazing donuts of all kinds. Pies too. Breakfast sandwich and hot coffee. An excellent place to start the day.

Outstanding food and service for a great price.The bearclaws are great. And the Maple and chocolate doughnuts were outstanding. Go by and enjoy a great pastry treat.

Paul's makes excellant donuts for a great price

Amazing staff! Offered samples, exclaimed how they make donuts. Filled donuts were like sandwiches so filling in each bite.

Stopped by at 1:35 yesterday the door was locked and the guy inside yelled they were closed I drove from Greensboro to get some donuts change your posted hours so people don't waste their time or gas

Absolutely delicious pies and cookies. Superb customer service. Pecan pie is a must try.

Great donuts and other baked goods! Just picked up "take-and-bake" cinnamon buns for Christmas morning.

Ordered 3 dozen today for work, I must say these are the best around! They delivered as well, great service for sure.

Those donuts are incredible!!!

Delicious pastries and pies! Convenient drive thru!

Waste of time going there. They never have anything because their managers can't figure out how to keep enough product.

Went in late afternoon...so didn't have a big selection of doughnuts. Bought a GA peach filled doughnut...OMG delicious!

Go. Go there now. Buy ALL of the things that they make. And then eat them. And be happy. Also their coffee is really good. Screw it. I'm going back right now....

Awesome staff! Awesome doughnuts! Very nice experience. I will return.

Best donuts on the planet!! These are the the only ones I eat and everyone is always nice!

Hands down some best donuts and pastries. The chocolate chess pie is a food group all on its own

A beautiful cake. I'm very pleased. A little late and getting it ready by 15 minutes but no big deal.

Very friendly ownership will definitely visit again!!! The doughnuts were friendly too!!!

Amassing doughnuts, great prices, friendly staff! Served their doughnuts at our wedding ?

Awesome Donuts & Cookies . Amazing Staff !! Speedy Service with a smile.

The best donuts in Traid. We come every time we are in Burlington.

Love to eat donuts, cuz they're good. Love to eat donuts like a good boy should.

Forget Dunk!n, this is The breakfast spot!

Paul's has the best Donuts in Burlington. Have a little addiction going on in my family

Theirs is the biggest, freshest, best donuts west of Brit's at Carolina Beach

I have bought 3 birthday cakes from pauls pastry they were great

Excellent donuts. Homemade taste with modern quality.

I love this pastry shop. The service is great and the pastries are excellent!!

Oh....my....gosh.... The basic glazed doughnuts are SO AMAZING!

I liked it better at the old location, but they're still pretty good.

Donuts are great ! Cinnamon twist are awesome when warm !

This place is a quaint little donut shop that also sells assorted pastries.

Pleasant, young lady, who waited on me and of course delicious donuts!

Frequently Asked Questions

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Absolutely. Filter by popular flavors (like maple, custard, or vegan chocolate), or search for shops offering gluten-free, keto-friendly, or dairy-free options.

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Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

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Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

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