Panaderia & Pasteleria Santa Cruz

Panaderia & Pasteleria Santa Cruz

Reviews Summary

The bakery receives mostly positive reviews (5-star) for its delicious, authentic Mexican bread, pastries, and tamales, with many praising freshness, flavor, and variety. Staff are often described as friendly and helpful. However, some negative reviews (1-star) cite inconsistent service, rude staff (especially in mornings), overcharging, and occasional quality issues like burnt or rotten items. Pricing concerns are raised, particularly for tamales and empanadas. While most customers highly recommend the bakery, a few report poor experiences with service and value.

About This Listing

Has Chocolate Variety
Artisan Made
Family Owned Business

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Features

Has Chocolate Variety
Artisan Made
Family Owned Business

Contact Information

Address

95 S Main St #1851

Heber City, Utah 84032

Hours

Monday 6AM-9PM
Tuesday 6AM-9PM
Wednesday 6AM-9PM
Thursday 6AM-9PM
Friday 6AM-9PM
Saturday 6AM-9PM
Sunday 6AM-2PM

Customer Reviews

Recommended to me by my friends at work. Very good and very well priced. I didn't like how they put things in a bag instead of a standard donut box, It ruins all the hard work the pastry team clearly put in, but it tastes so good it doesn't matter. If you haven't been here you should give it a try. (One pastry at a time if you're like me and don't like things making a mess) 10/10

We've gotten a couple tres leches birthday cakes from here along with lunchtime sandwiches. And it's all delicious. I really love this place. Give it a try!

The logo caught my attention from the corner of my eye. We pulled over and grabbed 6 items total. None disappointed. The only let down is we DIDN'T GRAB THE TRES LECHES. Next time.

The bread here is amazing, it is always fresh! I have ordered a couple of tres leches cakes from here and they did a wonderful job. Always on time and exactly what I wanted. They also have a variety of fresh tamales on a daily basis. This is the kind of place Heber was missing!

Literally got hung up on twice when trying to order a cake. The lady didn?t even attempt to call me back and had an attitude when I tried to reorder the second time. She hung up on me when I was asking about cake sizes. Absolutely bizarre experience.

I thought i was the only one but this morning the lady that works in the morning threw the bread inside the bag and she is not nice about it . She also mixed the pan de dulces with the normal bread and this is the third time all this has happened to me.

Delicious! We are from Texas and have had a hard time finding authentic Mexican food. We went into Heber Valley for the railroad and wanted to grab a snack before. It was wonderful. The bread is delicious and the tamales were absolutely amazing. I recommend to anyone taking a little day trip into the mountains

You?ve got to try their cornbread. Everything here is amazing. Can?t wait to try more!

Bad service for the customer, since the morning staff throws the bread as if it were garbage, and very rude with the customer. The same with the afternoon staff

My husband and I just dropped in one morning and picked up a few pastries. Every one we tried was delcious. The staff was friendly and helpful for our first time in. Will definitely be stopping by again!

Came in here recently, always love their sweets and their tamales are the best. But this visit was depressing. Sadly, they have gotten rather ridiculous with the prices. $3.75 for 1 tamale. Website says $2 for each empanada but must have been charged more. Some of the empanadas were burnt on the bottom and most of them tasted like they forgot sugar. Seems like they are always out of the chicken verde tamales now too. Got 9 tamales and 8 various empanadas. Almost $60. Never have I spent this much here and

100% Mexican authentic, fresh, and same-day baked and cooked tamales and sweet bread (pan dulce). I moved from MX City 3 years ago and it all tastes like being at home.

Delicious delicious delicious! The tamales are so tasty, the champurado is perfect! I haven?t had good tamales since leaving LA. This is just what this little town needed. They have a variety of very good tasting bread. Definitely our go to bakery!

This place is so amazing!!! The jello is so fun and delicious. But also the pastries are one of a kind. We got fruit filled, cinnamon and cream filled pastries. Not only was the food amazing. But the service was awesome too!! They were all so kind to us. The food made our mouth water all the way home. I am so glad we decided to stop there. I had been waiting a long time, to go there. It was so worth it!!!

I missed out on taking photos because I was excited to see all the authentic options they had. Everything I tried was delicious.

Ive enjoyed everything I've had

The staff was ultra-friendly, the pastries were amazing. I highly recommend stopping in and loading up as it?s a very unique shop in the Heber City area. Thank you for the tasty eats!!

Pretty sure I should not be eating any of the stuff in there but I gotta. It?s just so yummy. And the prices were refreshingly appropriate.

Since i found out about this panaderia i stop at least 2 to 4 times a week, top 3 items for me are pan de elote,champurrado and tamales verdes and the rest.

This is one of towns hidden secrets with big flavor and I suggest stopping by it'll put your taste buds to the test and it is fabulous

GO!!!!! Amazing variety of delicious authentic Mexican bakes. Great prices and friendly staff.

Wow the tamales are delicious! We will definitely be back.

Absolutely delicious cake. My favorite bakery in the valley hands down. Kind people, too!

The Tres Leches me/my wife got was completely rotten

Amazing pastries and customer service

First time going here. Tried a bunch of their baked goods, they were fresh, tasty and well priced. Their tamales were amazing too. Will definitely come back.

(Translated by Google) I come to report to the lady who serves in the morning, since the bread is very ugly, and to the young man with the mustache who is in the afternoon since the last time he charged me too much (Original) Vengo a reportar a la se?ora que atiende en las ma?anas, ya que vota muy feo el pan, y al joven de bigote que esta en la tarde ya que la ?ltima vez me cobro demasiado

(Translated by Google) A suggestion that the price of the bread be visible to the customer, since the last time they charged me too much (Original) Una sugerencia que el precio del pan sea visible para el cliente, ya que la ?ltima ocasi?n me cobraron demasiado

(Translated by Google) I liked going for the bread because it's actually good, but the service is bad, or maybe I've had to deal with staff who have a bad attitude. (Original) Me gustaba ir por el pan porque en realidad es bueno pero el servicio es malo o tal vez a mi me a tocado con personal que tiene mala actitud ..

(Translated by Google) In reality, the bread is good, there is a person who serves you in very bad taste, everything else is good, it would be good if you talked to him (Original) En realidad el pan es bueno hay una persona q te atiende de muy mal gusto todo lo dem?s es bueno ser?a bueno q ablaran con el

(Translated by Google) THE PLACE WAS VERY CLEAN, THE LADY WHO SERVED ME WAS VERY KIND!!! I WENT FROM SANDY TO THIS PLACE JUST TO TRY THE BREAD. IT WAS VERY DELICIOUS!!! I WILL SURELY RETURN ???? (Original) EL LUGAR ERA MUY LIMPIO , LA SENORA QUE ME ATENDIO FUE MUY AMABLE !!!FUI DESDE SANDY ASTA ESTE LUGAR SOLO PARA PROVAR EL PAN .ESTABA MUY DELICIOSO!!! DE SEGURO VOY REGRESAR ????

(Translated by Google) The best of the best in Mexican bread and pastries. Thank you for existing in my little town. From Heber City, Utah (Original) Lo mejor de lo mejor en pan y pasteles Mexicanos. Gracias por existir en mi pueblito. De Heber City, Utah

(Translated by Google) Delicious shells, I love the chocolate ones and I only like them from this place (Original) Deliciosas conchas me encantan las de chocolate y solo me gustan de este lugar

(Translated by Google) Delicious and freshly made Mexican bread with coffee in the area... (Original) Delicioso y reci?n hecho pan mexicano con cafesito en el area...

(Translated by Google) The best bakery, very good bread ?? recommended.... (Original) La mejor panader?a muy buen pan ?? recomendado ....

Frequently Asked Questions

How do I find donut shops near me?

Simply enter your zipcode, city, or browse the list of states and cities. We'll instantly show you the best-rated donut spots around—classic bakeries, trendy cafes, and hidden gems alike.

Are all the donut shops listed verified?

Yes! Every listing is reviewed for accuracy. We prioritize shops with real customer ratings, up-to-date menus, and consistent service.

Can I search by flavor or dietary preference?

Absolutely. Filter by popular flavors (like maple, custard, or vegan chocolate), or search for shops offering gluten-free, keto-friendly, or dairy-free options.

Do these shops offer delivery or pre-orders?

Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

Is this just for big cities?

Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

What if my favorite donut shop isn’t listed?

Let us know! You can suggest a shop directly from our site. We’ll check it out and add it if it meets our standards for quality and service.