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Pam's Donuts & Ice Cream

Pam's Donuts & Ice Cream

Reviews Summary

Most reviews praise the donut shop for its delicious, fresh donuts, friendly service, and family-owned charm, with many highlighting specific favorites like Thai tea, flavored icings, and apple fritters. The owners' hospitality and nostalgic appeal are frequently mentioned. However, some criticize the cash-only policy, inconsistent donut quality, or poor service experiences, noting dry or mediocre donuts and occasional rudeness. While the majority rate it highly, a few dissenting reviews call it overrated or inconvenient. Overall, it’s beloved by regulars but polarizing for some.

About This Listing

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Contact Information

Address

28016 Seco Canyon Rd

Santa Clarita, California 91390

Call Now Get Directions

Hours

Monday 5AM-5PM
Tuesday 5AM-3PM
Wednesday 5AM-5PM
Thursday 5AM-5PM
Friday 5AM-5PM
Saturday 5AM-5PM
Sunday 5AM-1PM

Customer Reviews

I am not overly impressed. Do not think it deserves the 4.8 rating. The people were nice but the donuts were mediocre. Not enough frosting to donut ratio. Chocolate donut was kinda dry.

I like how they make you feel like family and appreciated as a customer. They?re doughnuts are best

I love this Donut shop, it's a local place family owned with really good Donuts. They also serve Thrifty Ice Cream if your around in the afternoon, have coffee, some pastries etc. There are a bunch of donut shops around but if your near Seco and Copper Hill this would be a good stop if you're in the mood for some enjoyable calories.....

We moved away 5 years ago from Saugus however for 20 years lived just down the street. I would walk to the shop most Sundays for coffee and donuts along with getting my lotto. We are very sorry to here Anita has had a stroke. They have a go fund me going for Anita. We miss the neighborhood which she is a great part of it.

Donuts are good overall but not overly hyped like the ratings say. Relax it's just a donut shop. The filled donuts have a weird taste so wouldn't recommend those. The standard donuts are ok. Way better donuts around SCV. Only take cash and the donuts aren't cheap. Had to use her ATM which cost me $5 to use after everything. Who carries cash really anymore. So donuts more expensive plus I have to bring cash. Nah I'm good. Other options without the hassle

The owners are very nice. The selection isn't the best but that's fine if you just want a good donut. They have some really delicious donuts with flavored icing that I haven't found anywhere else. The lemon and orange icings are my favorite.

Family owned and operated, old school donut shop. The family is wonderful and their donuts are large and flavorful. Love this place! Much better than S&S!

We are a donut family...we know whats good... don't waste your time here. Donuts were below average. Didn't pass the kids test. Hoped for more due to reviews. Big let down.

My fiance has been coming here ever since she was a little girl and today she is 33. She brought me here for a little morning date and their donuts are the best in scv, especially at 430 in the morning when their fresh out of the oven.

Cash only but kind service and good donuts. They have a few donuts that they only make on the weekends. It?s also got ice cream for the afternoons.

This is 100% my favorite donut shop ever, I?ve been going here since I was little and Pam recognizes me every time I walk in, in my opinion these are the best donuts in the valley!

I hate this place. The lady didn't put any tape on the box. And when she handed it to me. She dropped it on the dirty floor. She made me pay for another ?? box. When it was her fault. I am NEVER coming there again.

How is this place cash only. Its 2019 sorry but hardly anyone carries cash today and when i apologized to the woman working for not having cash she got irritated with me for having to put the donuts back.. rude much!

I take my grand kids there every time I come to visit. Donuts are always awesome a copy is always fresh.

Best donuts, ice cream and hospitality in Santa Clarita!

Great service and yummy donuts! We're always greeted with smiles.

We love Pam's! Best donuts around! Clean and "hometown" kind of service!

No problem getting a fresh, yummy donut selection here! And the Apple Fritters are THE BEST!

I've been going here since I was a kid, great donuts at good prices ??

I had a glazed donut and it was terrible! Didn't taste at all like a glazed donut. I can't trust their products anymore will be going elsewhere.

Quality donuts. This couple works hard! Nice people, will continue to support this small business.

Our new favorite donut shop!! Support your local businesses!

Doughnuts are always tasty and warm and employees are super nice

Nice mom and pop place. Their donuts hit the spot!

Tasty donuts, reasonable price. A lot of variety. ??

Great donuts, Thai tea delicious,great service?

I gave this place a another chance and this place dose not care about the quality of the donut

Best donuts in SCV. Always fresh.

Family run business great service

The best donut place on this planet.

Frequently Asked Questions

How do I find donut shops near me?

Simply enter your zipcode, city, or browse the list of states and cities. We'll instantly show you the best-rated donut spots around—classic bakeries, trendy cafes, and hidden gems alike.

Are all the donut shops listed verified?

Yes! Every listing is reviewed for accuracy. We prioritize shops with real customer ratings, up-to-date menus, and consistent service.

Can I search by flavor or dietary preference?

Absolutely. Filter by popular flavors (like maple, custard, or vegan chocolate), or search for shops offering gluten-free, keto-friendly, or dairy-free options.

Do these shops offer delivery or pre-orders?

Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

Is this just for big cities?

Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

What if my favorite donut shop isn’t listed?

Let us know! You can suggest a shop directly from our site. We’ll check it out and add it if it meets our standards for quality and service.