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Pam's Donuts and Ice Cream

Pam's Donuts and Ice Cream

Reviews Summary

Most reviews praise the donut shop for its fresh, soft, and delicious donuts, with many calling it a hidden gem. Friendly service and kind workers are frequently highlighted, along with positive mentions of coffee and smoothies. However, a few negative reviews cite unprofessional behavior, hygiene issues like fruit flies, and complaints about diluted juice. While the majority rate it highly (5 stars), some customers had poor experiences leading to lower ratings. Crowded mornings were noted as a minor inconvenience. Overall, it’s a beloved local spot with consistent quality but occasional service or cleanliness concerns.

About This Listing

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Contact Information

Address

13003 Van Nuys Blvd UNIT L

Pacoima, California 91331

Call Now Get Directions

Hours

Monday 4:30AM-6PM
Tuesday 4:30AM-6PM
Wednesday 4:30AM-6PM
Thursday 4:30AM-6PM
Friday Closed
Saturday 4:30AM-2:30PM
Sunday 4:30AM-2:30PM

Customer Reviews

I been living here in Pacoima all my life and i never once seen or been here at this donut shop until last month. This place is amazing this place is hidden gem in Pacoima the people here are great the service is fast. The donuts here are so soft and fluffy to the bite and I have purchased donuts from here to take to work and my co workers loved them. Whoever makes the donuts here know what they are doing they make the donuts look yummy at first sight.

Their donuts are always fresh and I love the smoothies! Very kind workers too. It gets pretty crowded in the mornings though.

Never again walking into this place, I walked in to buy some donuts, and as I was looking, the donuts had fruit flies were stuck on the donut glaze and fruit flies flying all over the donuts so disgusting Never Again????????????along with big black flies??????????????????

Donuts are made fresh every morning. Owners are very nice. Lots of locals are regulars here

I buy donuts here they okay. Please never buy juice here is diluted with water and sugar !!! Not 100% juice at all

Extremely good hot chocolate

I always buy my brother doughnuts from this place, he loves them!

Good service...great coffee and delicious coffee cake.

Unprofessional behavior from a employee/owner, from a Male Asian. Bad experience!!!

Great place they always give me a free dount

This place is my # 1 donut shop to go to

Frequently Asked Questions

How do I find donut shops near me?

Simply enter your zipcode, city, or browse the list of states and cities. We'll instantly show you the best-rated donut spots around—classic bakeries, trendy cafes, and hidden gems alike.

Are all the donut shops listed verified?

Yes! Every listing is reviewed for accuracy. We prioritize shops with real customer ratings, up-to-date menus, and consistent service.

Can I search by flavor or dietary preference?

Absolutely. Filter by popular flavors (like maple, custard, or vegan chocolate), or search for shops offering gluten-free, keto-friendly, or dairy-free options.

Do these shops offer delivery or pre-orders?

Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

Is this just for big cities?

Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

What if my favorite donut shop isn’t listed?

Let us know! You can suggest a shop directly from our site. We’ll check it out and add it if it meets our standards for quality and service.