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Packard Plaza

Packard Plaza

Reviews Summary

The consensus is overwhelmingly positive, with most reviews praising Ace Hardware for its helpful staff, wide product selection, and excellent customer service. Many highlight the store's convenience and local appeal, though a few mention higher prices or occasional lack of assistance. The majority of ratings are 4 or 5 stars, emphasizing friendly service, knowledgeable employees, and a pleasant shopping experience. Some note the store's efficiency for quick trips compared to larger chains. A small minority criticize pricing or find the experience unremarkable, but these are exceptions in an otherwise highly rated feedback set.

About This Listing

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Contact Information

Address

Brecksville Rd

Independence, Ohio 44131

Get Directions

Customer Reviews

In the heart of Independence. The Ace hardware is a great place to go instead of going to the big box stores for some of your every day needs

Ace Hardware is a great place to shop!

Great products and awesome customer service

Love the prices and store

The ace hard ware is not the place to go for a extra friendly over the top personality but the employee's know what they are talking about which makes up for the personalities. Except for the girl running the register she has a she was fun too.

Went to Ace Hardware to pick up an on line order. Very smooth transaction. Would definitely use their app in the future.

This is the shopping center closest toy house. I have fallen in love with Acme and the fact that their is a Dollar Tree, TJ Maxx and Big Lots all right here has made a dent in my wallet for sure. The Great Clips here is also awesome and is my preferred place to go when I need a real haircut.

Great people always a great attitude and knowledgeable always willing to go the extra mile

Nothing grabs my attention and that's neither good nor terrible, so 3 stars. Here's the deal on these reviews: 1 star - you sucked and should be shut down, 2 stars - your service sucked and should be improved, 3 stars - everything was boring but not bad, 4 stars - meets expectation, 5 stars - exceeds expectations.

Its really pricey and there is little help finding merchandise. I try and avoid shopping here.

I'm local so I have a local opinion. I like the Ace store. Was so happy to get mulch without the hassle of Kmart etc. Loaded it for me as well.

Excellent service and everything you need in a hardware store

Great store, convenient, friendly service, all the right stuff that the box stores don't carry for older homes...or at least you can get in and out a heck of a lot quicker. Shop local.

Excellent service qmd knowledge. At times prices can be a bit high compared to large retailers.

They have an awesome Ace Hardware

Great place...always have a friendly staff and they can tell you where stuff is located.

Absolutely the best just good very good ..excellent place???????????

Will not price match! So I went and bought my item $20 cheaper at Home Depot. ACE's loss

Great staff. Very helpful and easy to find what you need here.

We had keys made there. The staff was friendly and helpful.

Visited Ace Hardware. Good quality tools & materials. Good advice when needed

Night manager had no interest in helping me

Ace hardware here is a nice place to shop

Very clean establishment and the staff is very helpful and friendly.

Store has everything. Wonderful.

Nice to have a hardware store in the neighborhood

Was great I had a good time there

Small strip building with several businesses, with Ace Hardware being the largest.

Go to ace for work supplies time to time. Friendly staff

Giant Eagle is a great place to shop!

Not a lot here other than an Ace Hardware and Subway.

They didn't carry the product we needed.

Its conveniently located and quaint and friendly

I don't have any interest in the Packard Plaza

Helpful staff, clean store.

Everything you need. Curtious staff

Great place to live concerts at

Always has what I'm looking for

Super friendly service

Ace is the Place!!! The local "Go To" store!!!

Ace hardware...like being in a candy store.

People are very helpful

Visited subway restaurant for takeout food

Clean, organized, convenient

They have what you need

Convenient, but costly

A nice place to shop

Helpful, Convenient, Friendly

It is close and convenient

Subway was excellent!!!

Frequently Asked Questions

How do I find donut shops near me?

Simply enter your zipcode, city, or browse the list of states and cities. We'll instantly show you the best-rated donut spots around—classic bakeries, trendy cafes, and hidden gems alike.

Are all the donut shops listed verified?

Yes! Every listing is reviewed for accuracy. We prioritize shops with real customer ratings, up-to-date menus, and consistent service.

Can I search by flavor or dietary preference?

Absolutely. Filter by popular flavors (like maple, custard, or vegan chocolate), or search for shops offering gluten-free, keto-friendly, or dairy-free options.

Do these shops offer delivery or pre-orders?

Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

Is this just for big cities?

Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

What if my favorite donut shop isn’t listed?

Let us know! You can suggest a shop directly from our site. We’ll check it out and add it if it meets our standards for quality and service.