Lu & Aug's

Lu & Aug's

Reviews Summary

Lu & Aug's is widely praised for its creative, high-quality soft serve with unique flavors and mix-ins, including vegan options. Customers highlight the friendly, efficient service and cozy ambiance. Popular items include the Glam Jam, Chai Chai, and affogatos. Some note the prices are slightly high, and a few mention inconsistent toppings or portion sizes. Eco-conscious reviewers suggest switching to paper cups. Despite minor critiques, it's a beloved spot for delicious, inventive ice cream with excellent customer service.

About This Listing

Has Vegan
Artisan Made
Family Owned Business

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Features

Has Vegan
Artisan Made
Family Owned Business

Contact Information

Address

28 Rittenhouse Pl

Ardmore, Pennsylvania 19003

Hours

Monday Closed
Tuesday 1-10PM
Wednesday 1-10PM
Thursday 1-10PM
Friday 1-10PM
Saturday 1-10PM
Sunday 1-9PM

Customer Reviews

Lu & Aug?s is hands-down one of the best places to get ice cream here on the Main Line. In an area where ice cream shops and places to get a sweet treat are on every corner, Lu & Aug?s shines for somehow figuring out how to make soft serve ice cream even better. While they seem pretty unsuspecting from the outside, you?re almost guaranteed to see a small line of loyal ice cream lovers waiting to satisfy their dairy craving once you enter. I appreciate their fairly inexpensive prices, the option to add sprin

My favorite local ice cream spot by far. Had their peach, orange and ginger crumbs special and it might have been the best ice cream I?ve ever had. It was light, tasteful yet not too sweet and the mix of flavors was perfect. It?s dangerous for me that this place is in my neighborhood.

The soft serve ice cream is great! They offer only one size for their specialty flavors, but they have a nice assortment of toppings and a short, yet delicious, menu.

We've come here many times. Our favorite ice cream place after bopping around ardmore. Quality is always consistent and items are crafted with creativity and care. Whipped cream tastes fresh made, along with everything else. Always well staffed and theyre very friendly and focused. I almost always order the deconstructed smores.. the flavors have been very thoughtfully combined. The ice cream isn't overly sweet, the semi sweet chocolate craggles don't overwhelm the palate and they're a fantastic texture. I

very delicious and unique options!! but def ask for a cup on the side if you order the waffle cone, mine ended up being too thin and the ice cream was seeping out and dripping everywhere?? a mess but v yummy and i blame myself for not thinking to ask for a cup when i ordered.

My family and I have been waiting to try this place and it did not disappoint! The ambiance was very fun with creative art and decor all around- even in the bathroom! Everything was very clean and staff were wiping down the tables and chairs while we were there. The staff were very friendly and efficient. The soft serve ice cream and toppings choices are delicious. Hubby and I tried the Glam Jam and the Pecan Roca Affogato and they were both amazing! Kids ate classic Vanilla and loved it! The portions are g

@luandaugs is now my FAVORITE of all time icecream. SOOOOO Good!!!! This gem is located near Philadelphia, in Ardmore. Soft serve chocolate and vanilla icecream sundaes with all the toppings. They also have an Affogato which means there is espresso poured over it. I'm from Ohio, and we do not have these in Ohio, so I'm glad I ventured to the east coast to try this dessert idea. I will be making my weekly trip to try the whole menu!

The place is nice, cute decor, cozy vibe and there some space to sit indoor to enjoy your ice cream. All the staff is nice and fast service. All the ice cream is delicious. I love anything with cheesecake and their strawberry supreme was a bomb.

Finally got to visit Lu & Augs and it was great! Love that it?s a dedicated soft serve shop and not just a soft serve option along with others. It reminded me of the soft serve we grew up running after the ice cream truck for:) The place itself is very friendly and gives a nice homey ice cream shop vibe. Also, lot of fun fusion options to try on the menu so you can always have something new.

Be aware it?s only soft ice cream, no hard ice cream. It?s delicious. The service staff is nice and friendly. They handled a large crowd quickly. You can get either plain chocolate or vanilla or a twist, or start with any of those options and pick all sorts of mix-ins, like fruit compote, coffee syrup, marshmallow, cookie crumbs. They have a bunch of pre-set options that are quite good. And it?s a great customer service that jimmies and broken cone are free toppings. Be sure to specify a cone if you want on

i?m not a huge sweets person but my boyfriend is always in the mood for ice cream. i love that they?re open until later in the night so it?s perfect for a late night dessert after dinner or a little coffee pick-me-up. menu wise, there are tons of options since the focus of this place is ice cream and coffee. i love that they have classic ice cream, speciality ice creams, affogato, typical coffeeshop drinks, pastries/baked goods, etc. we ended up sharing the deconstructed s?more (graham crackers, chocolate

I just heard about this place and wanted to try it. I had the specialty chocoholic. It did not disappoint, it was so good, the soft serve icecream was smooth and creamy, I especially liked the warm brownie and cookie crumble at the bottom. I will definitely visit again!

This place is absolutely incredible. I love their fun ?flavor drops? that keep things interesting. Their (hopefully) permanent menu item, the ?Glam Jam,? is worth driving a long distance for if you like Gulab Jamun. And if you haven?t had Gulab Jamun before, then get ready for a tasty, sweet, honey and cardamom flavored donut / cake pop. I hope this place stays in business for a long time since it?s so hard to find ice cream around here that has unique flavors. Can?t get over how good their vegan ice cream

Saw on instagram, of course, came to check out: a lot of people, little wait, but 4 stuff members did at fastest speed they can. It was a busy evening for sure. Got regular ice creams, big portion. Taste good. Maybe will be back. Probably one of the popular ice cream in the area. So it?s all worth it! I am just coming from city where we have other options as well?

Lu & Aug's is wonderful all around!! The ambiance and decor is clean, cute, and so comfortable. The staff were incredibly friendly and helpful. But most of all, the ice cream is fantastic!!! And the chai sauce is to die for; definitely do not pass it up. This is my new spot for ice cream whenever I'm in the area; don't miss it!!! And be warned: it's hard to resist getting seconds!

I?m leaving this five-star review because that?s what my six-year-old spontaneously asked me to do after eating ice cream here just now. I love it, too- we can walk here and if the family wants ice cream I always vote for this place. I?m never hungry enough for one of their creative sundaes but their creamy soft serve is my local favorite. Good coffee, too.

Amazing soft serve. Deep ice cream menu with plenty of classics and novel concoctions. Definitely swing by for a refreshing dessert!

The best ice cream shop I've been to!!! My kids love this place and my daugther with milk allergies loves the Scarlett (vegan) ice cream!! Can't wait to go back again!

SLOOOOOW.... Ownership need to step up and help the employees. Good product that takes so long to make they need to have four to five people on they always only have three and the poor employees struggle. My son loves the place but his comment is "I want to go there but it takes way too long let's go somewhere else"

Came here for the first time and can?t wait to come back again ! The coffee affogato with cocoa dust was awesome for ice cream and coffee lover like me, though, there are other types of topping and different flavors of dust to choose as well. They also have a variety of options in their menu, like pastries, normal ice cream and other coffee shop beverages. The staffs over the counter were very friendly and they are more than happy to answer any questions regarding the menu. The vibe of the place is really c

Great ice cream. TERRIBLE spoons. BYOS (bring your own spoon) - wooden spoons are the worst. I?m sure it comes from a good place of turtle rescue or other hive mind behavior but for the love of god just get plastic spoons.

Nice flavors, very friendly and something close to home (flavors: julab jamun on the ice cream). We enjoyed it. However please try to make your place eco friendly, we need less plastic, switch to paper cups, your cups are just plain plastic single use which will go to trash in less than half hour, I very rarely complain but you need to change to paper cups, they can still look great, the same sticker on your plastic cups will look great on paper cups too. Your spoons are fine: wood so it's bio degradable.

Cute ice cream shop. Delicious ice cream! Service was great. The young ladies were helpful and patient.

Sweet ice cream shop that specializes in 3 simple flavors of soft serve w/a big variety of creative toppings. Friendly staff, nice seating area, and great location.

Great ice cream place to bring the family. Wide variety of flavors, and very aesthetic. Great place to enhance your insta feed

Ladies and Gentlemen...it has arrived!! A cool place with amazing ice cream and more... I had the Dirty Chai Affogato and it was slammin! Need your sweet treat fix? Go here and have an amazing experience. You won't be disappointed...from the customer service and ambiance to the treats themselves, there's only winning here...what are you waiting for?! ????????

Visited Lu&Aug?s and I must say this place is incredible. The ambience is warm and welcoming, the staff are so kind and knowledgeable, and the menu - so many delicious things to choose from!! Will definitely be back to try as many menu items as I can!! 10/10 would recommend ??

This place is a hidden gem in Ardmore! Right up the spot is spacious with plenty of seating. The ambience is cozy and welcoming. Smiling faces greeted me at the counter who took the time to explain the menu which had a variety of options including a vegan icecream. I personally enjoyed the "glam jam" which is a clever adaptation of the Indian sweet delicacy gulab jamun. Highly recommend and will be back for more!

Love Lu & Aug's. The vibe is great and the ice cream is incredible. The ratio of topping to ice cream is perfect so there's no overload of any particular flavor and they compliment each other so well. Strawberry supreme is my favorite so far.

This is the kind of creative scoops shop we've been searching for! I had the Chai Chai in a cup, with chai flavored syrup and dusting over vegan soft serve. To add, it comes with Parle G biscuits (IYKYK)! Yes, to infusing South Asian flavors and snacks! Will definitely be back ??!

10/10 Highly recommend. Warm and relaxing ambience and the service was excellent. The staff took their time to explain the menu (which was super innovative - classics and others with an Asian/ Indian touch) and they were extremely efficient. Enjoyed my vegan ice cream, my daughter devoured her Cookie Crush with mini marshmallows and we also had the Glam Jam (must have). Serving sizes are generous. Will definitely be back for more! Loved that there is ample parking around as well.

Just visited for the first time today, and I love it! Really creamy and delicious soft serve and lots of innovative takes on sundaes. I got a strawberry themed sundae with strawberry compote, Graham cracker crumbs and cheesecake chunks. I really like that they also put graham cracker crumbles into the cup before adding the soft serve, so that you don't only have them sprinkled on top. Staff was friendly and helpful too. I will definitely be coming back!

Amazing place!! Love the wide variety of flavors and specialties they have! Definitely have to come back to try their South Asian inspired specialties (including Gulab Jamun and Parle G Cookies!!). Great location, nice atmosphere - a place you must visit if you are a sweet tooth like me!

Cutesy ice cream shop. I got the "Glam Jam" and my husband got the "Chocoholic." My pistachio ice cream with a Gulab Jamun (honey ball) was delicious, and felt worth the splurge. My husbands Chocoholic was much less impressive - it was a lot to pay for a mediocre cold brownie with vanilla soft serve. Would have been better if the brownie was broken up through the ice cream. Overall the prices are kind of crazy for ice cream- you're paying more for kitsch and Instagram vibes. Definitely a cute "date" sort of

The only downside of this place is now that I?ve had their affogato I need to stop myself from getting it too often. Great espresso, my teen is lactose intolerant and likes the plant based hot chocolate

The ice cream was fine -standard soft serve. It wasn't overly busy on a Sunday evening but we waited for 15 minutes for simple cones. This place seems to have an identity crisis. It's trying to project an image of high end, but it's a dressed up soft serve shop. I would have rated it much higher if the price and service time were more aligned with what this place truly is.

Amazing ice cream! Your workers ava and Maeve gave outstanding service! Can?t wait to come back! New fav ice cream spot in the AREA ??

The soft serve here is next level! Amazingly creamy and delicious by itself, but the shop offers lots of fun flavor combinations and mix-ins. Service was efficient and the workers were kind. This will definitely be a regular dessert place for us from now on and a must-do with our guests from out of town.

Amazing ice cream and phenomenal service! So many unique and delicious flavors. Can?t recommend enough!

Great, friendly shop and I love their soft serve. I appreciate that they are open year round and have late hours!

The soft serve is fine enough (it's just from a machine), but the toppings are lacking and not thought out (for example, the chocoholic comes with a brownie that they microwave to scalding temperature and burn the core to a rock hard crisp). Service is also incredibly slow. Also, for the amount of ice cream you get this is way overpriced compared to the likes of Chloe's Corner or C&C. Edit: I decided to give it another try and got something more exotic (the Chai Chai) and the experience was overall much be

Lu & Aug's is great! Everything about our recent experience there - our first - was wonderful. The variety and quality of everything on the menu (we had the Rittenhouse Rocky Road under the "Wild Side" portion of the menu and a dark drinking chocolate) was excellent, as was the service and the atmosphere. We will be going back to Lu & Aug's on a regular basis and encouraging others to go as well. It is very nice to find such quality.

Amazing. Love the vibes. If you love coffee definitely get the affogato!

I ordered a chocolate milkshake, and oh, what a delightful choice that turned out to be! The consistency was spot on ? neither too thick nor too runny ? making it both satisfying and drinkable. If you find yourself in Ardmore with a sweet craving, Lu & Aug's is the place to be. Their chocolate milkshake alone is worth the trip, but I'm certain the rest of their offerings are equally tantalizing. Can't wait for my next visit! Highly recommended.

A fun dessert place!

Fantastic soft serve, very creamy! Lots of very creative options on the menu. Friendly staff. They take their time making each item so it looks as good as it tastes. Had the strawberry supreme definitely recommend!

The soft serve ice cream is very rich and creamy. Thick in consistency. I tried the salted caramel affogato and thought the espresso was strong in flavor but very bitter. Once you eat everything together it?s better but still bitter. I also think it?s a bit too pricey, it?s worth trying though.

Amazing soft serve ice cream! The staff was very welcoming and friendly. The menu was very creative and offers a variety of flavor profiles and toppings. Will need to come back and try more of the menu.

Supper Cute!! Love the vibes! Family friendly!! The treat are tasty and well made! Staff is very friendly!

If you?re looking for a sweet treat on the main line or a cup of coffee, this is the place. I had the dirty chai affogato and the dusting of masala on the ice cream was just right.

Updating my review from a previously 5 star review, because they got rid of literally the best thing about the entire shop. The vegan donuts. Now, their donuts are NOT vegan. Toppings are also difficult when vegan because there's at least one non vegan ingredient in most of their sundaes. I would love a s'mores Sunday but the marshmallows aren't vegan. I was also told when I asked that they would rotate a second vegan flavor sometimes and there were hopes of me getting chocolate one day, but it never happe

Delicious ice cream, great ingredients, creative menu, and loved the salted caramel affogato! The caramel cookie is a great touch. Nice that there?s a good amount of seating in a really nice area! Can?t wait to come back.

I saw a review of this place on Insta. There?s street parking outside. There are tables inside. The ice cream is very creamy, and they have creative toppings. I had the Pecan Bacon Brittle which was delicious. My husband tried vanilla with caramel sauce and chocolate chunks.

Must Try! I?m chocolate and chai fan, I tried this combo here and it?s awesome! Big ???? for ambience and quality of the ice cream

The sundaes tasted great so no complaints there and the service staff was pleasant. Consumer warning it has a high price point. I spent $40 for 4 people to get one ice cream item each. One issue they need to fix is that you can't build your own sundae. When my daughter wanted to do that because she didn't want any of the pre-designed sundaes they insisted they charged me for the base cost for a specialty sundae plus the cost of each ingredient she did want without swapping out for the two ingredients she re

I recently visited Lu & Aug?s in Ardmore, PA. The ice cream was delicious, the service was excellent, and the atmosphere was inviting. The service at Lu & Aug?s was top-notch. The staff was friendly and attentive, and they were happy to answer any questions I had about the menu. They even have a vegan option called Scarlett. The atmosphere at Lu & Aug?s was warm and inviting. I felt like I could have stayed there all day just enjoying my ice cream and people watching. I had the Affogato with expresso and

The perfect spot for a family outing or even a cute ice cream date! The vibes are lively and comfortable. They have so many creative flavors that hit the spot. Even a vegan friendly flavor!

Some people like soft serve, others who are well traveled would call this ?McDonalds? tasting ice cream. The affogato should be taken off menu and renamed ?soft serve with shot of espresso?. Excellent customer service! Nice family friendly environment.

One of the best ice cream spots in the area! Their signature choices are very tasty, especially the ones with the Indian flavors.

Great place to bring the kids for inspired ice cream dishes. Affogado is a favorite for me while Chocoholic for the kids.

The soft serve is so good and creamy. Highly recommend

It's a bit pricey for what you get and it's all soft serve. It's not bad. It's just okay, but if the price doesn't scare you away (again, it's not ridiculous, just a tad bit high for what you get) then give them a try.

Perfect place for a cute little ice cream/coffee date. Went with the family and loved it!!! Yummy ice cream??and delish coffee ?? ! So many unique and tasty options to try ??????

My kids love it here. The soft serve is creamy and love trying the affogato. We had great service and can?t wait to come back and try new flavors.

All around great place! Ice cream was top notch, friendly and well trained staff, super clean space. We'll definitely be back!

Amazing, delicious, creative menu with something for everyone! The kids and I got ice cream while my husband got a coffee. We came from out of town and I would absolutely return.

Blown away by how good the affogato was (highly recommend the classic!). Place was clean, had good music and the employees were really helpful. Definitely revisiting when I?m back in town!

This place is great. Ice cream was amazing and the crunchy butter pecan crumble on top was incredible. You have to try this place.

Delicious soft serve ice cream. Great toppings. Will try the affagato if they get decaf coffee. Looks great. 4th street cookies baked on oremises.

Don?t miss Sunrise In Cali!! The perfect sweet treat - vanilla pistachio and a citrus kick, crunchy velvety sweet- unbelievable!!!

Love Lu & Aug?s. The ice cream is super, super creamy. My kids can?t stop talking about it. Best affogato I ever had. ????

I?ve been wanting to try Lu & Augs since they opened & I finally made it there last night! I had the Muddy Moose and It definitely didn?t disappoint! Can?t wait to go back again!

Never too cold for some good ice cream ????

Everything is generously served, well crafted, delicious and Instagram worthy. We?ve been here several times - there?s a reason why the lines go out the door.

Great place to have a soft serve ice cream on a hot summer evening in Ardmore. Great chat with the owner, too.

Great coffee, delicious ice cream, generous servings, and a busy, fun atmosphere. I'll be back!

Best Ice cream in Ardmore. Must try the affogatos. Stay cool eat more ice cream

Best soft serve in the area

Perhaps the best strawberry milkshake.

Great place to come get ice cream away from the city. ???????????? Recommend the strawberry supreme ?????????? ??

Delicious ice cream in a tucked-away spot off of busy Lancaster Ave.

Great customer service and ice cream was prepared very quickly! 10/10 would recommend

Great environment, all the flavors are great, staff is friendly. Definitely have to come here!

Love their ice cream and affogato! Best I've had in a while!

Really great soft serve + mix-ins! Definitely coming back soon!

Great milkshakes, awesome atmosphere, what a year addition to Ardmore!

Tasted way too artificial. Not good at all.

My daughter and I enjoyed this new local treat. Friendly service.

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I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

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Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

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