Kim's Donut-N-Diner

Kim's Donut-N-Diner

Reviews Summary

Most reviews praise the food quality, especially breakfast items, with many calling it delicious and reasonably priced. Service is frequently described as friendly and prompt, though a few complaints mention rudeness. The diner's small, outdated space draws mixed reactions—some find it charmingly retro while others criticize its need for upgrades. A small number of reviews report severe issues like poor food hygiene, bad service, or incorrect orders, but these are outliers among overwhelmingly positive feedback. The owner/staff's personality is a recurring highlight for many customers.

About This Listing

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Contact Information

Address

836 N Goodman St

Rochester, New York 14609

Hours

Monday 6AM-2PM
Tuesday 6AM-2PM
Wednesday 6AM-2PM
Thursday 6AM-2PM
Friday 6AM-2PM
Saturday 6AM-2PM
Sunday 7:30AM-2PM

Customer Reviews

Super cute little spot. Great food, great price, great service!

This place used to be great until they switch ownership clearly you guys can see the hair in my eggs when I asked for a fresh plate I was so no when I ask for a refund I have to fight for these people are very rude and nasty not even worth my time or money better off going up the street to the old Charlie Brown's

The place need to be replaced the food tastes like the surface of the stove the prices are 3x more than the family restaurant just around the corner and their food is very good

Great succulent seafood delicious fish fry and so much more. My must have is there whiting fry dinner combo meal right no need to say anything else

I will never go back to this place again. I can't believe how nasty this fish taste. I paid $13 for grits,eggs,& Fish. Fish taste old & had a bad after taste. I can't believe I Paid $13 for one piece of fish they cut in half. The grits was ok & the eggs taste watered down.I wouldn't even give this to my dog, Because I would be afraid she might get sick. By the way I bought 2 meals. $26 down the drain.????

The food is reasonably priced. The service was great and I did not have to wait long. The diner is more of an older diner from the 70's, however the tables are clean as well as the floors. The outside could use a face-lift other than that great place to eat.

I ordered Grits, Eggs & Beef sausage, My sin picked up my order, got no grits, the eggs were disgusting and the beef sausage was a grease blob. I will never order from there again. I called to complain and the female waitress hung up and me then had the nerve to call me back and make disgusting noises in the phone.!!!Do mor go to this establishment.

Food was Great ,but owner was very rude and had a major attitude when asked abt the prices , you would of thought someone asked how much she made in a week. She charged for every little thing and then played the NY state tax card on us .. like we didn't live here all our lives. Which was never a problem but her reaction was all wrong, uncomfortable ,and unessisary .. it just got weird for no reason ... i wouldnt say dont go here, i just suggest you order out

Love the food ever since a kid

Kim's is that joint. The owners always there when I go always nice and kind too. The food is bananas for a morning pick me up. It's worth a stop in.

Do NOT let the exterior design fool you. This is a fantastic breakfast location with great food, great prices, and friendly staff

Its fast and very good quality food and Kim the owner serves you its truly and old establishment that keeps the memories fond.

Great food haven't had a bad experience there yet..... Beef sausage fried egg and cheese in a bagel is the bestest.....????????

Great food and I love Kim she so nice

Every time I go to Kim?s my experience is amazing not to mention the food is great with amazing customer service also the workers work ,beyond hard I?m very satisfied with my service.

Very good food very good customer service and friendly environment..

Good cheap breakfast i recommend you take out the diner is rather small

Tbh I'm a little unsure why everyone is so frustrated , I personally enjoy all my meals from this place, and they never steered me wrong .

DO NOT do it.Food was not good. I'm disappointed. The food was Nast-Ay!

I love coming here , Kim is so sweet ???

When its early in the morning and you wake up hungry, but only got a few bucks in the pocket, this place smells so nice in the morning and with the price, a few bucks can get u a quality breakfast

Ms kim is funny fast talking asian lil lady nd respectful food is deliciously made nd fast.

Great food and the best coffee ever. Service with a friendly smile always

Service is amazing but the restaurant needs a total UPGRADE.

delicious food and nice people who serve friendly^^ love this place??

Casual dining experience. Very friendly. Courteous & Grateful.

Food was hot and delicious

They are very friendly.

I visited the restaurant and requested extra butter the tells me i have enough , i thought i was a paying for service

Never a bad meal.. And always a smile.

My father & I went here in the 80s or/& 90s . It's great .

Great place to get low (in and out) love it

The price is right food is great.

This lady-waitress literally yelled at all the customers this am. Unacceptable and RUDE!!!

Great food and reasonable prices

Love getting my coffee from here before work.

Great morning breakfast spot love the lil lady

Awesome food and prices

Price is right about the Food is good

Kim is awesome always welcoming and quick to serve

She is a nasty person with roaches and mice Inside the restaurant

Food greasy and home fries old and soggy, i threw it away

Great breakfst spot very friendly

The food was delicious

Good food prompt service

Great prompt service ??

Really good breakfast sandwiches

(Translated by Google) very good (Original) ??? ????

(Translated by Google) Welloooo (Original) Buenooooo

Frequently Asked Questions

How do I find donut shops near me?

Simply enter your zipcode, city, or browse the list of states and cities. We'll instantly show you the best-rated donut spots around—classic bakeries, trendy cafes, and hidden gems alike.

Are all the donut shops listed verified?

Yes! Every listing is reviewed for accuracy. We prioritize shops with real customer ratings, up-to-date menus, and consistent service.

Can I search by flavor or dietary preference?

Absolutely. Filter by popular flavors (like maple, custard, or vegan chocolate), or search for shops offering gluten-free, keto-friendly, or dairy-free options.

Do these shops offer delivery or pre-orders?

Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

Is this just for big cities?

Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

What if my favorite donut shop isn’t listed?

Let us know! You can suggest a shop directly from our site. We’ll check it out and add it if it meets our standards for quality and service.