Jay's Donuts

Jay's Donuts

Reviews Summary

This donut shop receives overwhelmingly positive reviews, with most customers praising the fresh, delicious donuts that are often described as soft, fluffy, and melting in your mouth. Many highlight specific favorites like glazed donut holes, sausage croissants, and kolaches. The friendly, welcoming service and clean environment are frequently mentioned as strengths. A few negative reviews mention stale donuts near closing time or declining service under new ownership, but these are exceptions. Regulars appreciate the nostalgic atmosphere and consistent quality, with many calling these the best donuts in the area. The shop's popularity is evident from long-time patrons and those willing to drive significant distances.

About This Listing

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Contact Information

Address

4251 E Renner Rd

Richardson, Texas 75082

Hours

Monday Closed
Tuesday 5:30AM-12PM
Wednesday 5:30AM-12PM
Thursday 5:30AM-12PM
Friday 5:30AM-12PM
Saturday 5:30AM-12PM
Sunday 5:30AM-12PM

Customer Reviews

Headline: Delicious Donuts and Friendly Service! I had a great experience at Jay's Donuts today. The donuts were fresh, soft, and delicious, and the service was quick and friendly. A perfect spot to grab a treat and start your day off right. I'll definitely be back to try more flavors!

Been coming here for over 15 years. Greatest donuts for the greatest prices. This place is so nostalgic and the ladies are so friendly. I would highly recommend the donut holes chocolate sprinkles

Best fresh croissant sausage in town and jalape?o sausage roll too. Always fresh and great service every time. It?s a cozy friendly donut shop.

We have been coming here on a weekly basis. The croissants kolaches are on point and will always run out if you don?t there early enough. Staff is always friendly and great with the kids.

Best maple bars ever! The staff is very sweet and very kind. Overall, a great place to get doughnuts!

The fluffiest and most delicious donuts you have ever tasted in your life! We used to live 4 minutes away and now 15 and I still make the drive to grab these donuts once a week! Their glazed, chocolate, cinnamon, donut holes, spinach wraps, EVERYTHING HERE IS AMAZING! Not a single person I have brought donuts for from here has ever said anything bad about them and says that they are the best donuts they have ever had! I hope they stay in business forever!

Every Sunday I pick up at least 7 dozen for our church. The great taste is consistent, as is the service and care. Other people in our church who buy donuts elsewhere are now asking me to pick up some for them. It has quickly become our "go to" donut spot.

We recently moved to the area & we were missing our favorite donuts back in Oregon. So I researched some places & found Jay?s Donuts. We absolutely love them!! Always so fresh & delish ? became my son & I?s Saturday thing & I also bought multiple dozens to take to the office.

Our family?s favorite spot in Dallas! We always order a dozen doughnuts and doughnut holes. Every doughnut is soft, flavorful, and simply amazing. The shop is spotless, and the customer service is perfect?always friendly and welcoming. They have a great variety of drinks, from rich coffee to refreshing iced tea. We?ve been here several times, and it never disappoints. Highly recommend if you?re looking for the best doughnuts in Dallas!

Great donuts glad they are back to the old recipe. Always fresh and the owners are super friendly.. Seating is limited but who cares eat them in your car. Glazes old fashion is my choice. I have not tried the coffee but you can alway smells it brewing in the mornings.... This is also my dad's spot to go to before fishing.. Cheers

Such a friendly, efficent and family business. Never a below average product. Love'm!!

After returning from a break, I am glad to hear that the original owners are back working at the donut place that I have grown up loving so much! The donuts are the best in the area by far and are always made fresh. The owners are some of the nicest people you will ever meet and always make me smile. If you want a great start to your day, go to this donut shop... you won?t be disappointed.

I have tried many donut shops in Wylie and Murphy and this is by far, hands down, the best donut shop. Their donuts are soft, fresh, and so so good.

Sales rep brought their donuts in our office and I was hooked from the first bite! I now won?t go anywhere else for a donut. Service is good and the food is fabulous! Never had a bad experience in the several years I?ve been going there.

I came around 11:30am (near closing) to pick up donuts and some Jalape?o sausage rolls and the quality of the items weren?t good. Donuts were dry and stale and the rolls just didn?t taste right. I am a bit disappointed based on the cost they charged.

Great donuts. AWFUL service ever since ownership changed. No one ever picks up the phone. They barely make enough of the sprinkle and speciality donuts (they are very popular, so its not like a bunch would go to waste at the end of the day). They refuse to make them for you even on request. Lady up front is just rude in general. This place used to be amazing with the original owners. They were sweet, remembered regulars, always stocked tons of each type of donut and would make sold out ones on request. Its

I love this place. They have the best glazed donuts ever. Like beats Krispy Kreme. Glazed and donut holes are what we usually come for but occasionally we get the Boston cream pie or strawberry donut too.

Best donuts in my neighborhood, always fresh and melt in your mouth good. I love the Strawberry iced, Maple glaze and the classic plain glaze donuts. They also have to die for croissant kolaches and great customer service.

I?m giving two starts because the donuts are good. The service on the other hand, is very bad. Not sure what the lady?s problem is, but she wasn?t nice at all, seemed to seriously want to rush me and didn?t even offer me my receipt, i had to press print myself while she rushed to help the only other customer who just walked in. She then just threw the receipt at me. Just so freaking rude, makes you not want to come no matter how good the product is. Please learn a thing or two about customer service.

My wife comes by once in a awhile and usually buys donuts, fritters and kolache's to go. We came by to celebrate Valentine's day here as a family before everyone had to go to work or to school so it made for a memorable breakfast. It doesn't look like much inside (pretty sparse and empty) but the donuts here are not bad, the staff is courteous and works hard.

Used to be some of the best donuts around town and now they suck. What happened to the chocolate glazed ones? They used to be sooooo yummy and now the chocolate taste cheap and they are way too greasy. I guess I'll make the drive to Krispy Kreme or DD from now on.

Their glaze donuts are so good! light and buttery and so addicting. The kolaches are also good. It's not heavy and oily like other places.

Love the donuts here. Super soft and taste amazing! I recommend microwaving for few seconds for even softer treat!

Our friends brought these donuts to a baby shower yesterday and the texture of the dough just melts in your mouth. I?m told that unlike other donuts they are still moist the next day.

I've been going to Jay's for over 10 years now. Best donuts I can find anywhere, as well as their kolaches and croissants. Family owned and very nice people. Try their twists!

Used to be the best donuts in town. A few months ago, management changed and now everything is way too sweet and not nearly as good. So so disappointing.

Moved to the area recently and tried to get a simple glazed donut after they open and they state they don't make glazed/choc glazed that early. Really? They could definitely take some advice from Donut Palace in Sachse.

The store smells of burnt oil, may be they are not changing the oil as often. Over used and burnt oil may be bad for human consumption. The plain donut I bought tasted of rancid oil. Their shelves were also empty. Looks like there is new management.

Great local donut shop. Everything tasted wonderful even closer to their closing time. I will definitely be back!

Authentic donut shop. Fresh, great customer service, and the colachies are FIRE!

Loooove this place. Perfect softness fun colors speciality doughnuts for kids and the classics.

Best donuts I?ve ever had !

Best donuts I've ever had. The donuts are amazing and they melt in your mouth. Highly recommend it.

They have the best donuts than any other chain of donut locations. Donut holes are my absolute favourite.

Some of the freshest donuts I've ever had! Wonderful little donut shop, I'll be back!

The donuts are superior! Get the glazed donut holes.

Hands down the best donuts in the DFW metroplex!

Best donuts ever! Hands down! They're so light and fluffy and they just melt in your mouth!

These are so good, best donuts in town they just melt in your mouth? must try glazed

I love this donut shop. My favorite. The service is quick. Nice workers. I go here like every morning.

Nothing beats fresh donuts. This donut shop is better than Dunkin for sure!

Excellent donuts!! The best in Plano. I especially love the croissant kolaches!!!

The donuts were great. My little girl love the donut holes.

The best donuts in DFW, I drive 30 minutes for these after moving.

I am not even exaggerating when I say this, these are the best donuts I have had in my life.

The donut are so good they melt in my mouth I love this place so much

Doughnuts are the best I can find in the area. They are light and delicious.

Best donut shop I have been to in the metroplex hands down.

the lady who attends the place is very rude and does not have patience with the clients ... I am very upset because I am not going to ask for free donuts, I am paying for them ... at the last moment she threw my receipt at me, I I told him to try to be kinder it was actually a very bad experience

Beside Krispy Kreme, my family loved this place for donuts ?? ??

Very friendly service. Basic donuts, but fresh.

By far the best donuts! You cannot beat Hay donuts!

Was doing my morning workout, Asian lady tried to tow my car, donuts were ok

The doughnuts are great and the service is the best around.

Great donuts. We try to hit this place every time we are in town.

Always friendly and the donuts are perfect to my taste

Great doughnuts and great service!

Kids like biscuits here, come here once a while. Too bad no sugar donuts.

Great neighborhood donut place with all that you would expect.

Tasty and light, not too sweet. Good selection.

Awesome Sausage Croissants and Cinnamon donuts!

First time here the donuts were good

Good place for breakfast ??

Great donuts and friendly owners

We go out of our way to get donuts here.

Nice people and good donuts.

These donuts are worth the calories!

Pretty standard donut.

Close to work, good every time.

Nice folks, great doughnuts

Worth every pound and penny!

Great, light doughnuts!

This is my FAVORITE donut place!!

Great people , great service!

I love this place so much

Donuts melt in your mouth

(Translated by Google) I like them a lot, they taste good (Original) me gustan mucho tienen buen sabor

Frequently Asked Questions

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Can I search by flavor or dietary preference?

Absolutely. Filter by popular flavors (like maple, custard, or vegan chocolate), or search for shops offering gluten-free, keto-friendly, or dairy-free options.

Do these shops offer delivery or pre-orders?

Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

Is this just for big cities?

Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

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