Jack's Donuts of Greenfield

Jack's Donuts of Greenfield

Reviews Summary

Most reviews praise the delicious, fresh donuts with a wide variety, especially highlighting favorites like tiger tails and white tail donuts. Many appreciate the friendly, efficient service and cozy atmosphere. However, several complaints cite inconsistent hours, rude staff, and rising prices. Some note declining quality, poor management, and cleanliness issues. While loyal customers rave about the donuts and service, recurring frustrations with reliability and value deter others. Overall, a polarizing experience—excellent when good, but inconsistent enough to frustrate repeat visitors.

About This Listing

Has Chocolate Variety
Has Yeast Donuts
Has Coffee Flavors
Has Fruit Flavors
Artisan Made
Family Owned Business
Has Seasonal Products

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Features

Has Chocolate Variety
Has Yeast Donuts
Has Coffee Flavors
Has Fruit Flavors
Artisan Made
Family Owned Business
Has Seasonal Products

Contact Information

Address

1522 N State St

Greenfield, Indiana 46140

Hours

Monday 5AM-5PM
Tuesday 5AM-5PM
Wednesday 5AM-5PM
Thursday 5AM-5PM
Friday 5AM-5PM
Saturday 5AM-5PM
Sunday 5AM-5PM

Customer Reviews

When my bag w/ only 3 donuts inside was heavy, it immediately set off red flags. The donuts were heavy - not fluffy & light, but dry, the frosting & filling tasted very cheap & artificial. I threw what's pictured out (halves). Definitely wouldn't recommend or return.

Visited 8/1/21 Employee was super friendly, don?t think he was happy about me snapping photos. Who would be. They have a sign hanging on wall it reads; ?takes months to find a customer but seconds to lose one? I think with one employee and low traffic they?d keep the tables clean and floors swept. This isn?t the case, tables were dirty. I ordered a latte and it was luke-warm at best. Didn?t have large selection of donuts to choose from but it is 1130a on a Sunday they may have sold out. It is what you

Absolutely horrible service. Someone ordered 12 dozen donut holes and the cashier just gave them every last one and never even counted them. Filled two boxes. That?s great. Let?s give every last donut hole without counting them. Nope, don?t think that maybe the people behind them want some too for their kids? This place sucks.

Jack's is the bomb! The wife and I are in town for a couple of days visiting family. We HAD to make a run to Jack's this morning for donuts! We got a mixed dozen and I got some Bavarian Cream donuts, because unlike DD in New Albany, they know the difference between Bavarian Cream and Boston Creme.

I got 3 donuts from Jack's and I am not disappointed. The strawberry cheesecake donut is delicious and would recommend it to all. I honestly don't remember the names of the other 2 but they were delicious. Service was great and the prices were pretty good too for the quality and taste.

Their donuts are 2$ now, making a dozen 24$!!! That?s pretty insane. Not sure why the price increase. They always did so well with 1.10 or 1.25. Shame.

This is a nice place to relax, drink coffee and eat donuts. The donuts are made fresh every morning and are delicious. They also serve a variety of different espresso drinks, and the owner is very friendly.

Great tasting donuts with a good selection. Nice looking store inside with seating and free wi-fi. Several coffee choices although I didn?t order coffee. My only complaint would be that I think they?re a bit pricey for donuts.

Great place overall. I had an extra 25 minutes of downtime so I stopped on by. You cant miss the amazing presentation of doughnuts seen from outside the store. They looked even better up close!! I decided to sit and dine and there was a nice movie playing for my leisure. Loved it. Will definitely come back again!

The donuts are good here and they have several varieties. Store is very clean but lacks the ambiance that would make you want to sit down with some friends to discuss life over a donut and coffee. The only problem I?ve experienced (twice) is the less than friendly employees. Maybe I?m just used to southern Indiana ways, but a hello or good morning and a smile would be nice.

My review is about the new price. Stopped in Greenfield location today and the cost has gone up to $2.00?for regular or $3.00 for specialties. Was going to buy 2 dozen but refuse to pay $22.00 a dozen ($44.00 for 2). Sorry but not sorry, I just bought my last donut and I only bought 2. Pricing yourself out of business there with those prices!

If I could give zero stars I would, but sadly there?s no option for that. I never see the same employee in there twice (wonder why), store is always dirty to some degree, and manager is RUDE as ever. Better off just going to New Castle. If you want to keep employees, do your job and properly train them!!! Absolutely ridiculous

Great tasting donuts. Was not looking for Jack's on our way to Chicago but was pleasantly surprised when we stopped. Will be back. Great customer service as well.

Good donuts when they have donuts in stock, but that rarely ever seems to be the case. I'm not sure why they advertise as being open until 12 when they seem to run out of donuts before 9am most days. If you are running out of donuts that quickly, you should be making more ro start with. I love their donuts when they have them, but it's hardly worth checking given how they always seem to be out of them.

Tucked away in a shopping center, the donuts were fantastic!

Great fresh donuts with words of wisdom on the wall.? Special treat - first time in years?

The store is a little dark. They are always busy on the weekends, but do a great job of working through the line quickly. Donuts are always fresh. There have even been a few times I have gotten donuts that are still warm!! My favorites include: plain pumpkin cake, tiger tail, white and chocolate rings.

The donuts always seem to be fresh, good quality with a great variety to choose from. The variety is definitely better than The Sweet Shop, but it does cost more. The employees are decently welcoming and nice. Never had their coffee so I can not give an opinion on that. Overall worth the extra cost.

What is GOING on with this location?!? Donut quality has gone down,customer service almost non existing (hours on door do NOT match on line) Closed when only other shop in greenfield (donut) closed...duh,GET A CLUE!! 1st,start treating your employees better,maybe they will STAY( Lost really good employee last week)BE OPEN WHEN YOUR ONLY OTHER COMPTITION is CLOSED(DUH) And increase quality or lower price!

My favorite local haunt. This Jack's location has the best, large, evenly-filled donuts, a friendly and quick staff, and a coffee station that is easy-to-use and open to customers. Exceptionally clean and well-stocked. Decent seating, a large TV that isn't loud, and a great place to enjoy a small morning snack!

Placed a large order in advance. Same day called and changed my pick up time to 2 hours later. They said that was fine. Morning of I get a call, they had planned it for the original time. Didn?t make new coffee, it was lukewarm by the time it got to where it was going. Also I ordered 2 boxes regular donuts and 2 boxes of the gourmet. Got 4 boxes of gourmet. Extremely expensive for the quality of the order I received. Won?t be back.

We LOVE Jack's Donuts. Drive 30 minutes out of my way to buy some only to find a note on the door stating new hours. The location on Google shows their hours until 6p. Sign on door says closes at 1p. I came at 3p. Is it possible to update the Google info?

My boston creme donut was delicious. Their coffee is really good. We had a Girl Scouts parent meeting there. They were SO friendly & appreciate them accommodating us toward the end of their day!

We placed an order of several dozen asking for a Christmas Assortment. Call ahead for large orders! We could not be more pleased! A huge hit! Colorful and delicious! This will be a Christmas tradition from now on! Beautiful job Jack?s!!! Thank you so much!

Go early or your favorite donut may be gone! We have liked every variety of donut that we have tried; tiger tails are a must every time.

?Thank you? to the young man who worked last Thursday night when I came in to buy cupcakes for my son?s 50 birthday???? (Nothing like waiting until the last minute). He sold me two multi color sprinkled honey buns and put in a BIG box!! It was awesome!! There were only five of us and it was a hoot!!! Honey buns were delicious!! I would post a picture if it would allow. Thank you young man at Jacks??????????

Jacks Donuts are great they are a heavy yeast donut with lots of flavor and taste,they are located in the shopping mall just across from McDonald?s. This place is very nice open all day to serve your needs, good and friendly service, as well as quality food every thing. This place lives up to a high standard probably better than Castleton or Carmel even though it?s not been totally discovered yet.Its in a country setting with a safe atmosphere with good country people other some of the most delicious pastri

I drive from the eastside of Indianapolis once a month for a box of doughnuts. The women are always friendly and have a excellent selection. Never a bad experience.

I have bought doughnuts for work many times here. They always have great doughnuts and super friendly service! I would highly recommend them! Sorry, no pics... the doughnuts didn't last long enough!

Awesome WHITE TAIL donuts! Linda is very friendly and knows her customers by name. She always has a smile on her face. Sweet shop in Greenfield was the best for years but Jacks has the best by 100% keep up the great work Jack's! ??

Just came from Jack's had a donut and a cup of coffee. The coffee was luke warm. Paid 4$ which included a tip. When I told the young lady that my coffee was luke warm and would appreciate getting my money back she said no she couldn't do that. She offered no apology for warm coffee. I asked if she could microwave it,, she said no that there was no microwave. So in essence I paid 4$ for a donut and poor service!

The lady behind the counter was so drugged out, she gave the wrong change out to 2 customers before me and put the wrong donuts in my box after I just pointed to and said what I wanted. She was drugged up bad!

Um, NO clue how this rating happened but I've changed it. I rated a boatload of places today but Jack's wasn't one of them... Or so I thought. Surely to goodness you know what I think of Jack's! Our whole family's probably gained weight from the amount of donuts we've eaten. ??

Showed up on a Sunday around noon, worker walked up to lock door, no open light on. Hrs showed open 7 days a week ..I'd update that. Very disappointing

Well I only made a quick stop so I can't speak on more than selection and service, and bother were excellent. I always get a laugh when little shops like this give you better AND faster service that the big drive through so I had a chuckle on my way out. I recommend this be your choice for morning stops.

What's up! You can't trust your posted hours that you will be open. Here it is Friday at noon and you closed. Your hours Stat 2pm. Why don't you just close the store. Then I won't be disappointed anymore. Last 4 times passing thru Greenfield, you were closed.

If you're in Hancock county & have a sweet tooth, then you need to head to Greenfield. Sitting just off of IN-9 in a strip mall is Jack's Donuts. Ken is there in his bow tie, with a cheery smile & humorous attitude ready to educate you on what delicious donuts they have to offer. I happen to limit my caloric intake & was very impressed with how he described the selections. Thus making a two donut decision not difficult out of the huge amount of possibilities. The chocolate frosted yeast was a flavor ex

Great service and more importantly delicious donuts!

Stopped in at Jack's Donuts and bought 1 & 1/2 dozen donuts and they are as good as they look if not even better. Wish I was staying out here longer, but I will definitely have something to look forward to on my next trip out this way.

Great Donuts, friendly service and affordable. If you haven't tried this Jack's location you owe it to yourself to check them out. This location offers consistently high quality and value.

Best Donuts ever . Always fresh. Great employee's. Great coffee too. Nice area to sit and eat too. Definitely give them a try.

Wonderful staff and some delicious Donuts. The holes melt in your mouth. Jack's is my cheat every Sunday. Keep up the great work!!

These donuts look so good but as soon as you bite into one it tastes of dirty grease :/ please deep clean your fryers. They didn?t always taste like that?

Been all over the country and for me the best around. Been a fan since 1976 on midnight shift working the street as a police officer for New Castle police department. Jack is a great guy.

Insanely good donuts.

Amazing donuts ?? by far my favorite. They are so soft

Best donuts I've had by far! And the staff have always been super awesome! When my family and I want donuts, this is where we go.

Ron couldn't make his mind if he's Jack or Ron? Maybe a vacation. Great help to the soup kitchen. Well done John's. Not crispy cream,but for Greenfield, I will have to be satisfied. No healthy choices. Diabetes in a bag

They guy that was working in there this morning was very rude and hateful towards me and my mom. Bad business overall they doughnuts were not fresh at all!

Staff was helpful and professional. Very disappointed with the lack of the variety of donuts on a Sunday morning. The 2 donuts that I did buy was ok.

The donuts are very good here. They have a wonderful taste and they are very large in size. Great variety to choose from. The employees are very friendly.

It was okay it was nothing like our very first visit they didn't have hardly any donuts and they had only been open a couple of hours so I was disappointed in the selection

Stopped by for some donuts to take to work and was pleasantly surprised by the variety of donuts and how tasty they were. Will definitely visit again!

They didn't have the iced donut I was looking for. They went and iced a couple for me right on the spot. Excellent customer service. Not all Jack's are the same.. I dare you to find one better than Greenfield!

Later in the evening it was not busy; but i feel as though it would be important to have some stock for sale at 8pm if u close at 9pm. There was basically nothing for me to buy so I turned around and left. I was disappointed.

My kids love these donuts we don't get them very much because it is a 40 mintue drive one way but I love going to make my kids happy.

Very good selection of great donuts and pastries. Staff is very friendly and go above and beyond to get you the donuts you love.

I love the warmth of the atmosphere and the friendlies of the staff at this location. Donuts are huge and the variety is out of this world.

Absolutely love this Jack's I drive from Shelbyville every weekend for these donuts

Service was fast and friendly, was in and out in less than 5 minutes even with a line of 5 in front of us. Donuts were delicious and fresh!

JACK'S DONUTS DEFINITELY HAS THE CHRISTMAS SPIRIT! WE LOVE IT! SANTA, CAROLERS AND FREE DONUTS! WOW! WHAT A FUN MORNING, SO GLAD MY HUSBAND DECIDED TO STOP TODAY! MERRY CHRISTMAS! THANK YOU JACK'S DONUTS!

We love Jack's Donuts. The worst part of going here is having to pick only one donut to eat! They are all delicious.

Amazing black coffe that is perfect for dunking your donuts in. The donuts themselves are really good, just make sure you get there early so you get a good selection.

Staff was rude and the coffee wasn?t worth drinking. I?d recommend one of the other local donut shops or even the gas station over this store.

My wife has cinnamon allergies we walked in asked the clerk if a donut has cinnamon in it the clerk said No went home my wife took a bite into the donut and it was filled with apples and cinnamon ?? she couldn't breathe and her throat swelled up , called to make a complaint the owner called me back a week later and he made it seem like it was my fault his clerk and donuts weren't labeled with ingredients told him I'm going to file a complaint with the Health department and he told me to go ahead , no conce

Oh.My.Donuts!!! The freshness, the perfect texture! These things taste like moreeee, grab a cup of coffee and enjoy!!

Great Great Great environment. Great selection and great customer service. Yall know I don't like to give 5 stars but hands down, they earned it.

Very good donuts, outstanding and friendly service and quick service unlike the downtown store, will go back when in the area. 10/10

Delicious donuts! Double chocolate is so good!!

Great donuts and flavored coffee. Staff very friendly and upbeat.

Love this place!!! Get there early to get your donut still warm. Amazing coffee also

Very friendly and helpful staff. But more importantly, doughnuts are awesome...!

Hands down, best donuts in Indiana!! Still drive to Greenfield for their Jack's donuts even though I live almost an hour away.

Amazing donuts, and friendly staff. Always a joy going

Not impressed. The Jack's in New Castle is alot more friendly better looking store and more drinks

Excellent apple fritters

Great foo . Great customer service. Amazing hours. Every hour is a great hour for a freshly made donut! ??

Very good donuts, very big just wish had more cake ones.

Good donuts just pricey. Can go over on 40 and get just as good for way cheaper!

This place is awesome best doughnuts and great coffee. I highly recommend ??

Really big flavorless donuts that lack imagination and creativity. Better than Dunkin Donuts, but that isn't saying much.

Delicious donuts are always fresh!

always warm and cozy , just like going too your grandparents home , very clean and and very comfortable

Great doughnuts, good place to hang out. Free WiFi and wonderful pastry.

Best doughnuts, better than the sweet shop on the west end of Greenfield.

wow best donuts i have had inyears

The donuts are GREAT! And the staff is always friendly!

Just went before closing, they still had a good selection, and still very good and fresh...yum yum

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Sorry, but we don't support this yet! But we are considering adding this option!

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These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

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