Hurts Donut Company

Hurts Donut Company

Reviews Summary

Hurts Donuts receives mixed but generally positive feedback, with many praising its extensive variety of creative, high-quality donuts and vibrant, fun atmosphere. Customers frequently highlight the friendly staff, 24-hour availability, and unique flavors like apple fritters and peanut butter cup donuts. However, some criticize inconsistent quality, with complaints about stale or overly sweet donuts, high prices, and occasional poor customer service. The decor and ambiance are widely appreciated, though a few find the music too loud or the space difficult to navigate. While most reviewers would return, others recommend alternatives for better taste or value.

About This Listing

Has Chocolate Variety
Has Luxurious
Has Specialties
Has Yeast Donuts
Has Coffee Flavors
Has Fruit Flavors
Artisan Made
Family Owned Business
Has Seasonal Products

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Features

Has Chocolate Variety
Has Luxurious
Has Specialties
Has Yeast Donuts
Has Coffee Flavors
Has Fruit Flavors
Artisan Made
Family Owned Business
Has Seasonal Products

Contact Information

Address

1231 E Sunshine St Suite 100

Springfield, Missouri 65804

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Customer Reviews

Expect to spend all your money here. We got a dozen and still wished we could have tried them all, we weren't even close to the amount that they offered. Our whole family split them and couldn't find a single one we disliked! I've had hurts before and I missed it greatly. This store was a first for me and I love how colorful and fun the inside was!

Heard about this small chain from friends over the years so had to stop in when I was in town and wasn't disappointed. I was a little overwhelmed by all the choices. I guess I'll have to come back to try a bite of everything. I really wanted a maple bacon donut, but they were out and about an hour away from having more. The workers went out of their way to special prepare two long johns that hadn't been dressed yet for us. So kind! Other than that, everything was tasty and the interior was so fun and vibr

This place is so fun on the inside. Swing seats for eating which my daughter loves. The donuts are huge and so are the cookies. So tasty and they are just as good the next day too!

Nice selection of specialty donuts to choose from. The peanut butter cup donut was so good but also an overload of sugar. The cinnamon rolls are so big! The inside has a cool vibe. It probably gets pretty wild in there on a Saturday night. They also have ice cream.

Only negative thing I have to say was the staff was extremely rude. They actually were grumbling and sighing the whole time I was there. I even saw them roll their eyes at the customer in front of me just for asking one question. We were the only people in there btw, if it was busy I would kinda get it but it was very slow. For the positives though, inside was super super cute, love the decor. There were SO MANY doughnut options, I regret not trying the gorgeous looking cinnamon roll! Everything I did get

Donut shop off of Sunshine with inside seating and a drive through. There are a variety of flavors several dairy free and gluten free options. The inside of the shop has a cool, colorful decoration. A fun place to stop for dessert.

Nice little place but needs more cashiers. Donuts are so good! Blueberry streusels are the bomb! I bought a dozen assorted donuts and two cinnamon rolls which cost around $40.00

I asked for specific donuts due to an allergy, what the heck? Even if it's door dash or not...there is a box that says requests on your app, so I think everyone would be confused. They're expensive, we should be able to choose what we want.

Very cool ?? donut shop! I love ?? the decorations!! The donuts are so ?? spectacular that it was hard to choose! The Andes Mint, cosmic brownie, key lime pie, caramel apple, raspberry filled, and glazed wre each so delicious! ??. Will definitely be back!! ??

The young lady tonight was so helpful. I have an odd request, I love their cake doughnuts plain. The old downtown location would always get me a batch. Since the move, the staff has been unable to fill my order. The young lady tonight solved the issue with no problem. I appreciated the assistance.

Wonderful place to get a doughnut. The atmosphere is amazing, it has so many quirks. Even the detail down to the bathroom will leave you laughing. The doughnuts were so good that we stopped on the way home and grabbed another dozen! And the quality is great for the price point! This is a must visit in Springfield!!

Awesome donut shop with excellent decorations and customer service and everything they have is amazing tasting and looking

Pretty good donuts! The blueberry streusel and old fashions are amazing! The Nutella donut is surprisingly good too! It has a bunch of classic donuts & a bunch of unique donuts too! Great choice to get a quick treat! Sometimes the donuts are a bit overly sweet though. Not my thing but if it?s yours definitely give this place a visit! The decorations are amazing too!

I wanted to like this place so bad! Love that it's women owned and the aesthetic is so fun! The staff member working was kind about my questions and helpful. However I tried the dairy free donuts and they were hardly edible. They had a very weird texture, not donut-like at all, and they tasted like sweet eggs. Even my sweet tooth 8 year old said the vanilla was too sweet and she wouldn't eat it. Also I ordered a half dozen vanilla and chocolate basic dairy free donuts and it was $25 which is ABSURD. Definit

I came here at night with a group of people and I loved the vibe of this place as soon as I walked in. The wall art and colors combined with the music impressed me. They had a huge variety of donuts which allows almost anyone to find one that they will like. It was nice being able to try donuts I haven?t had before. I got the strawberry cheesecake donut, and I thought it was delicious. The staff was very friendly, and the whole experience was just what I was looking for tonight.

Cool donut place. Very colorful. They had donuts like peanut butter and jelly, Andy's mint, peanut butter cup, birthday cake and many more. I got some gluten free donuts. Yummy. So proud they were able to accommodate my gluten allergy. They were delicious.

This place is such a guilty pleasure. They have so many unique donuts to choose from. We liked the Cookie Monster, and the mint chocolate one. Good place to stop by pick up goodies for friends and families. The shop is cute too. The staff are friendly , parking is right up front.

Adorable donut shot. Donuts will put you in a diabetic coma lol but a great indulgence once in a while. The staff was very friendly.

Love the donuts here! It?s incredible how they can be open 24 hours and still have such incredible high quality donuts. The environment is unique and the staff is always friendly!

Absolute sugar overload, and I mean that in a bad way. I don't know how they managed to make the donuts so sweet that they're overwhelming, but they did it and the donuts are bad. Go somewhere else and eat better donuts.

Great donut stop! They have a really fun variety of delicious donuts! Different prices depending on glazed, classic, or special. You can buy soda or coffee or bottles of water. There is a nice seating area available. Staff is polite and customer oriented. We will return!

One star for their exploitation of those with dietary needs. Their dairy free Donuts are half the size of their signature Donuts but almost twice the cost. No special ingredients, just an omission of dairy but 4 Donuts came to $17. Almost $4 versus $2.85 for their signature Donuts. They can do better and hope they do.

I would do 4 1/2 starts really. The location and building is awesome. The donuts are great but they could feel a little oily or heavy. Too dense. Still really good! I enjoyed the variety. Not so much the names. Apparently it?s even confusing for the employees since they got the wrong donut in my box. I noticed when it was too late. Anyways, overall really good!

Feels like a different dimension the moment you walk in. It is so bright and colorful. The donuts are absolutely amazing ?? ?? Staff was super friendly.

Plenty to choose from . It's a cute little spot. Not bad on pricing

This place is overrated. The donuts weren?t that good but had fun taking pics on the swing seats.

Such a super cool donut and coffee spot. If you get the chance definitely stop in! So many choices and all taste great!

I went in this evening to buy a couple of donuts. I stood at the counter for almost five minutes watching two young women talking and eating a donut setting back in the kitchen. Never looked up, never mentioned they would be right with me, no acknowledgement at all. The drive through was full, no one was helping anyone. You need to get new staff and take management of your business. This is terrible customer services. The inside of the store also seemed dirty and unclean.

Holy bleep!! ???? this is some serious yummy-ness. I added a pic of the giant menu for your viewing pleasure.. we tried the apple pie and the red velvet cream cheese. wow wow. both were soft and delightful.. the blueberry strussel latte was like a dessert itself.. I cant wait to come back to try more. drive thru was a breeze and the ladies working on Sunday were very friendly and efficient..

Donuts are DELICIOUS, prices are meh, service is great but it varies with each person. Kaylee was awesome. They are open 24hrs so great late night snack.

We tried calling before we drove there to see if they had what we wanted but no answer. We we arrived there was 1 person making a special order request for another customer of 2 dozen Cookie Monster donuts (which I learned from trying to call them required a 24 hour notice). We asked her if she was the only one working and she said Yes. 10 minutes later a guy came out of the back to serve us. The donuts were good though.

Friendly staff. Amazing doughnuts with such a variety! Drove all the way from St. Louis to get them. We really need one here. Maple bacon long johns are so good and the cinnamon roll is big enough for 4 people. Yummy!!!!

We are continuing our hunt for the best donuts in NW Arkansas and this would make it up to the top. We visited this location in MO but they have one in AR as well. They will take traditional donuts and Jack them up with lots of toppings. Lot of varieties to try and can?t believe they are open 24x7. Really liked the blueberry crumble. PB Oreo was average - not enough PB. Key Lime is great as was the Cheesecake. Definitely recommend as a great donut. 5-stars for the donuts. 3-stars flor the service. The guest

Hands down the best donuts on the PLANET. My life is complete! This place does not disappoint. Variety of donuts that will leave your soul in heaven. Homer donuts, cookie and cream, red velvet, Blueberry, and so many more. The red velvet with chocolate icing, is a must!!! Go by and check them out. You didn't know you needed these in your life, and it will hurt if you.dont satisfy your soul.

Absolutely amazing! The staff member (John) that helped me today went WAY above and beyond. My daughter had a picture of what Halloween donuts she wanted and they didn?t have them out, so I said I would just get a dozen of what they had in the cases. John said he could make what she wanted and was so incredibly nice and helpful. They are also delicious! Go here, ask for John, get delicious donuts :)

Horrible customer service. Simple order: 2 donuts, strawberry milk, iced coffee. Donuts received and eaten. Waited 20 min and no coffee. No line so I asked for my coffee. Employees standing around and chatting. The girl making the coffee rolled her eyes at me when I mentioned my wait. had been watching her as she had basically done nothing but eat a donut for the past 5 min. A break I guess?. In front of everyone?.. No one stepped in to cover her when there were drink orders waiting? When I asked, then I r

Fun experience from high energy and enthusiastic staff. They put so much creativity into their donuts that they are hardly recognized as donuts. If you like novelty you'll love this place, if you're seeking authenticity I'd look elsewhere.

It was my Mothers First Time to Visit a Hurts Donuts ! With CoVid jacking things up, we weren't able to sit in and Enjoy the atmosphere they offer! Which Is BTW pretty Outstanding! It was a Fun Morning! I Love taking my Mother to New and Exciting Places I Know she's going to like!

My husband and I went at 2 in the morning. Talked with the employee for a bit, got lots of good recommendations and left with plenty of delicious donuts and ice cream! Would highly recommend!

LOVE this place. We like to get donuts delivered sometimes. Sometimes the donuts do not come like pictured and we had the smores one be a bit burnt. Other than that, favorite donut place!

In the world of cookie or donut cutter chains. Hurts breaks the hot light mold. Hurts is a icon for Springfield like getting your kicks on Route 66 - it wasn?t around when your parents were on their way to CA in a 57 Chevy, but the 57 or more donuts varieties, long johns and plate size chocolate chip cookie, they offer is just a drive away.

Hurst donuts are always good and service is too. I didn?t enjoy the games and the kids making lots of noise. The trash cans were overrunning inside as well. Why the atmosphere got 3 of 5

This is a great place to take kids, The inside is so cool!!! I really like the coffee, my son goes crazy over the maple bacon Long John... It's a great way to brighten up your day, or night!

We had Hurts Donuts last weekend. We drove by a few weeks ago and knew we had to try it. We tried the red velvet cake donut. Sooooooo yummy! And we took home half a dozen plain glazed. You can really judge a donut shop by their plain glazed.. let me tell you... best I've ever had. Even better than a hot fresh Krispy donut. I was definitely impressed and a little surprised. My expectations weren't low by any means and they exceeded them. It's definitely different and I was even impressed by the box they sent

Was just here a few minutes ago and stood in front of the counter and was acknowledged with a hello but was completely ignored As far as them taking my order, employees continued making donuts and they did not approach the counter to take my order, also seen by another employee who was doing other things behind the counter and completely ignored by them as well.

Staff was friendly and helpful. Huge variety.

Awesome cool donut shop with a lot of different varieties that anyone could desire. Very good and fresh made doughnuts ?? ??. Cool decor inside also and a seating area with tables and a pac man arcade.

Absolutely love the donuts! And the place is so fun for my teenage daughter to hang out with her friends!!

Just tried Hurts for the first time. Pricey half dozen is $15.00 but where else can you get these donuts?! Cherry pie, caramel apple, strawberry cheesecake? specialty donuts are $3+

Wow!! That about sums up this place. So many options for donuts. These are quite possibly the best donuts you will ever eat. Every day brings a new selection of awesomeness, but if you are old school, they still have regular glazed donuts also. The sign says open 25/8 so these bad boys are available whenever the urge for sugary goodness strikes. Highly recommended place that is constantly busy. The staff are experts in their field of donuttery and can help guide you through your selection process if you bec

Donuts were good, the original was different tasting than expected. If it's sour cream donut I'm guessing it was a different sour cream but I still liked it (wife didn't) We picked out 5 and it was 10 and change so decided to get half dozen because it was a dollar more... She said we got to pick 2 more so we did. I didn't think anything of it until we went to eat them and the one my oldest son picked out want in there. Didn't matter he liked them anyway Been asking my kids off they want "hurts don't it" t

We absolutely loved Hurts Donuts! Their apple fritters are the size of a small head! Their prices are higher than some donut places, but they make super fancy donuts with lots of character! We will definitely be visiting again when we return to Springfield! The cherry topped donut I ate was so soft, it melted in my mouth! ? Seriously, so good!

The donuts I tried at Hurts Donut Company were very good. They had a great selection of creative offerings including a special flavor made for the weekend, Apple Crisp, which was delicious.

If you want plain boring donuts this is NOT the place for you. The donuts were amazing - I got a dozen in order to try a variety and I don't think we found one we didn't love. I tried the brownie donuts and the Andie's mint (which I was skeptical about) and oh my goodness it was delicious. The so is very nice and big. One side of the shop is where you pick it your donut creation and the other side is the tables. There is more going on than just takes but I got my donuts to go but I will be back.

We really loved the donuts and the upbeat vibe they are trying to project, however, when you have an employee behind the counter with no smile, no willingness to explain anything, it KILLS the vibe. She really acted like we were an annoyance to her as this was our first visit and had questions about the menu and also about what was in some of the donuts. Overall, great donuts, great atmosphere, poor service. Vibe Killer behind the counter ??

Donuts are unique and okay tasting. I didn't care for the look of the place inside. Very difficult to get in and out of the location. Too expensive

The first time here was amazing! They have so many donuts to choose from, which makes it hard to choose! It sells like diabetic coma as soon as you walk in as the sugary smells are so strong. Prices are a little pricy but they are fairly big donuts with lots of stuff on top of them. They have so many drink options as well as other things on the menu.

Are you finding yourself thinking, "I want some good donuts... ", but it is midnight... well, if you're around Hurts Donut, you're just in luck. Doesn't matter the time, you can stroll on down and get some delicious donuts. Be ready to ponder for some time because they have several different options and choices you can make. Make sure you get the apple fritter, but bring a minivan because that thing is HUGE.

Best Donuts I've had anywhere in over 40 years. Perfectly mixed and cooked. Very little oil absorbed but fluffy and moist.

Eat local! This is a spot in Springfield that is locally owned and operated. It has that wonderful Springfield atmosphere. Staff greeted us and were very attentive. There is a wide selection of specialty donuts you won't find anywhere else. This place has been on my list for years and I finally got to visit!

Recently ordered some doughnuts for a youth soccer team that our company sponsored. Everything was great!! It was a simple process to order ahead, pay and pick up was all very smooth! Doughnuts turned out great!

Late night drive thru for Bacon Maple donuts and the clerk made them to order..... OMG! Yummy! Thanks Hurts, great as usual!

I always love visiting this place, great atmosphere and large donuts. We always stop by when we are in the area.

Hell. Yes. I'm from Austin, we have VooDoo donuts as our modern hip donut shop. This place stomps it into the dirt and uses it's remains for the dirt n worms donut. Definitely worth checking out if you're in Springfield

We have been to the one in Branson multiple times and love all of the fun and unique flavors. Glad we found the one in Springfield and grabbed a half dozen.

Honestly, despite the fun atmosphere and wide selection, these donuts didn't don't for us. I could taste the artificial vanilla in the glazes and the pumpkin donut tasted like nothing but cinnamon extract. Some of the worst donuts we've had. The chocolate cake was dry and unappatizing. If you want really good donuts with better quality ingredients I recommend Parlor Donuts instead!

Donut lover so had to try while on vacation. Staff was super nice and the selection was huge but found the donuts too sweet for my liking

If you're looking for variety, they're better than Krispy Kreme. I suppose their specialty would be best described as "Craft Donuts." They are also open 24 hours. If you've never been here and you like donuts, do yourself a favor and check it out.

My wife has been wanting to go here for years, and we finally stopped by! The girl who checked us out was friendly, and helpful which was nice. The donuts were really varied, so we got a dozen. They tasted just as good as we had heard, our only complaint was that they were just too much in the sugar dept. Clearly when you buy donuts you're buying sugar right? But these were absolutley loaded down with toppings and such that took it up to a whole new level. Our favorite was the Jose, which tasted like a chur

First time here this past week and it was so, so good. Love the atmosphere. The employees were so patient and welcoming with our first time there. Also 10/10 recommended their strawberry shortcake and banana cream pie donuts. My son who is the pickiest eater on the planet LOVED their donut holes!

What a fun sweet shop. The place was clean, spacious and the staff was quick. Lots of yummy donuts to choose from.

Stores always very clean and the staff is always so kind and helpful when it comes to customer service. Would definitely recommend this location! I came in the same day the last review was made and that review is very far from the truth. Staff is amazing and truly care for their customers. Thank you Hurts Donuts!

I tried my 1st Hurts yesterday unfortunately. (Disclaimer no I don't want anything but for them to do better) After getting home w our order, we all commented on our donuts being stale, the fat & sugars completely soaked into the cakey bit, & frankly gross. Please have a better business model than this. -Sadly, -4 'new' customers

This place is the bees knees!! Awesome aesthetic, super cool and friendly staff, soooo many yummy options..& the donuts are actually GREAT! Not just a gimmick joint,real deal good stuff!!!

This place would be truly awesome if they had comfortable chairs. The donuts are always fresh, soft, airy and delicious. High traffic location so the tables were not cleaned quickly but they did clean well. Great place to fulfill a sweet tooth.

I am leaving a 1 star review because the music was so loud and over stimulating at 2am in the morning when I was trying to order. I almost could not place an order. However the worker tonight dude with longer hair was amazing and tried to be helpful despite him not being able to control the music. Please make your business more accessible for everyone even us with disabilities. Thank you

Phenomenal donuts. They're creative and tasty. I had a delicious German chocolate donut. The fritters are insane. A friend of mine ordered one while I was getting a drink. I thought he ordered a dozen donuts when I saw the box. Turned out the fritter just required a box that big because it was massive.

I came here for breakfast at the 4:00 AM hour today, which aligns with my new lifestyle of having to start work at 5:00 in the MORNING! (I work first shift at Mercy Hospital, you see.) Not only that, BUT I was inspired to do so by Samuel and Audrey's YouTube 24-hour travel guide to London, which shows that London offers places to visit at every hour, even the middle of the night! After all, Hurts is open 24/7! So if you're looking to have breakfast out in Springfield before 6:00 AM, then Hurts is one of

Honestly, this is a cool place but their food is overpriced. They?re donuts, but almost anywhere else you can find donuts for better and cheaper.

Stale donuts, no brewed black coffee available. Nothing like the Branson location.

My first visit to the Hurts on Republic road and I'm sold on you guys already!!! I stopped for surprise donuts for my granddaughters who had never gotten the chance to try Hurts or before. They loved their cookie monster donuts! Adults as well, we love our Hurts too!

Got to meet the founder today!!! She was the sweetest! And helpful when I asked questions for my own business we own! Loved the staff and the environment, the donuts were absolutely delicious! We will be back again and again ??

If you haven't tried this yet, I do not know where you have been. Tasty treats, blueberry streusel is my FAV. LOVE that they are open 24. Alot of us work at night and it's a great place to stop in. Thanks for being open for us!

OMG! First time eating here. I still have half of my donut left. Very friendly staff and great atmosphere.

The donuts are AWESOME!! My favorite donut is the maple bacon donut but it is even better in a milk shake. They might say that they have to go check with the cook or whatever just say that have gotten it before. The Andes mint is delish too. Hurts donuts comes up with so many great flavors. The cereal killer donuts are good for breakfast. I'd you haven't been you should go!!!

Hurts Donut is a must when coming to Springfield, just don?t be a diabetic or make sure your insulin is at arms length, great place. Recommend

I spent 24$ and got blue hair on my donut I have black hair ????

Got the Strawberry cheesecake and red velvet cream cheese. They were the best donuts my daughter and I have ever had! The flavor combinations were immaculate! 10/10 highly recommend. However the girl at the window looked annoyed, didn't tell me my total till I asked. Donuts were good but they need to work on their attitudes.

Frequently Asked Questions

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Yes! Every listing is reviewed for accuracy. We prioritize shops with real customer ratings, up-to-date menus, and consistent service.

Can I search by flavor or dietary preference?

Absolutely. Filter by popular flavors (like maple, custard, or vegan chocolate), or search for shops offering gluten-free, keto-friendly, or dairy-free options.

Do these shops offer delivery or pre-orders?

Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

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Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

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