Family Smile Donut Shop

Sprinkles on donuts was rancid, tasted like it was cooked in stale oil from years ago. ?? Customer service person apparently does not understand English very well. I guess it's a "get it while it last" kind of place because at 0700 in the morning, they were already out of most of the products and nothing was being made in the back. Will definitely NOT go back here again.

Not sure that what I?m going to say about the first product is the owners fault but I had the ?BEEFCheese? kolache and there was No cheese in the roll that I could find. The owner showed me the Eckrege package of dogs and it said cheese. I also asked for an eclair, which I requested that it be filled properly end to end. It was not, it had about an inch on both ends approx 3/8? wide and a 2? section in the middle not filled at all. Pictures show both products. The owner was very rude and jumped to take the

Cute adorable place definitely a hole in the wall and you have to be looking for in order to find it which is a bummer I wish this place had more advertising. The Establishment is clean and slick beautiful decorations the aroma of the pastries is delightful also the staff are very friendly and helpful. I bought some apple fritters some regular glazed and a new bacon bacon blanket everything looks delicious and I would definitely go back for the excellent prices that they have. Thank you for the wonderful fo

I absolutely love this donut shop! Excellent customer Service. Great tasting donuts and the pigs in a blanket are absolutely incredible.! I can't recommend this place enough.!

The man working here is very kind! I live right by this place and love coming here whenever I have the donuts cravings! Definitely recommend to anyone nearby :))

Absolutely incredible shop! I'm from out of town, and we stopped here to grab some donuts. The prices were incredible and half the price I paid back at home. The customer service was great, and the donuts themselves tasted like heaven!! Absolutely will come back in the future when I'm here again!

Came here with my friends. The price was incredibly affordable. And the quality of the doughnuts I got a glazed regular donut and chocolate doughnut. Both were warm, soft, and delicious. It's probably one of the best doughnut shops I've been to. And the gentleman running the shop was friendly and very patient and kind. I will definitely be coming back here.

The customer service might vary by cashier. However the cashier I came across gave me a poor experience. I asked for two white sprinkled donuts, there was one on the racket. I asked if one could be possibly made, the cashier at the counter told me no it can?t be done. There were no customers behind me either. Every single other donut shop has done this for me. Also, the donuts I got, were disappointing. Donut holes had barely any glazing to them, and the donut itself was kind of crunchy. Aren?t they suppose

One of my favorite donut location, fresh coffee, clean and great customer service.

Stopped here today to buy 3 dozen donuts for the co workers. Friendly quick service and was even helped out to the car in the freezing cold by the owner/worker? Was given extra donuts and donut holes for the large order and a pack of gum...lol. All 3 dozen were gone in an hour so I guess they were good!

They have very delicious donuts. Great customer service. They are close and very convenient for those in a hurry. Very affordable. And they give u more than u pay for. Once they see u are a repeat customer.

There glazed donuts are the best I ever tasted......they all ways fresh and delicious I'm hooked on how good they really are. I've tried many places and there's NO place like this........if you want the BEST DONUTS you'll ever taste then this is the place and I'm so glad I found them I'm a customer for LIFE !!!!!!

I use to love this place , the lady that worked there with her husband are so lovely. Now they have a new owner, they changed the coffee and croissants , and also up the prices. They should have kept it like it was , seeing that all the usually customers stop by , I will not be going back I will miss the old owners , I hope all will go well for them ?

Fresh donuts, hot coffee and tasty sausage rolls. Love the updated look of this place. Friendly customer service. My family will be back!!!

I buy my workers donuts and pigs in a blanket every Friday. I'll text and they'll have them ready to go. Super nice employees, definitely recommend this place ??

Wow. These donuts are really good! Wonderful customer service. Helpful, kind, prompt, and patient. Also, delicious!!

Baked fresh daily & tasty too. Ordered custom donuts for my daughter?s bday. ?? Would recommend!

Really good donuts!! The owner gave me a free donut because of my birthday. Coming back for sure!!

The absolute best donuts in Irving! Never greasy and ALWAYS fresh!!! You are treated like family at this shop!

If I could give them six stars I would, the front end dude was super friendly and seemed to actually like his job ??

Employees are so nice and joyful! They keep a smile on their face and makes sure their customers leave out happy.

Ohh it was really good Doughnuts!!! Taste so fresh and they're so kind!!!

One of the best donuts I?ve ever had really nice taste

Showed up at 1140, they are closed. Probably should update your hours of operation??????? was looking forward to trying this place ?????

Their spicy kolaches are fire (spicy and good)??, donuts are what you expect.

We have been coming here for the past 4 years! The owners are very helpful and caring ?

Good Donuts !!! I Wish Y?all Had Cheese Danishes Tho ????????????

Food is delicious and the lady working there is so sweet!!

Cheap, delicious, and great customer service!!

Very nice customer service! ??

Best donut shop in irving!!!!