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12505 NE 144th St
Kirkland, Washington 98034
We love this local small business here in kirkland. The owner is so kind and sweet. She is very accommodating and will customize your orders from door dash if you call to specify which items you specifically want. The dough is so pillowy buttery and bouncy. The glaze is thin crispy glossy and I just love taking bite after bite of every item on her menu. We've tried pretty much everything by now. Our top favorites are certainly. The tiger tails, the scones, the fritters, the custard donuts in the old-fashion
We come here every Saturday after hockey class, and the owners are incredibly nice. They offer a variety of pastries?my favorite is the poppy seed cupcake, but my kids love the donuts. I think we?ve tried almost everything they have! If you stop by around noon, they?re nearly sold out.
Factory Donuts ?? ??... The best donuts in King County. Since moving here my fiance and I have been to a few donut shops. But when I accidentally found this one due to my dryer going out and had to wash clothes at the Laundromat near by, I haven't been to another donut shop since. Their Spinach Cheese Danish and ham & cheese croissants are just delicious. Buttery and flakey! There's something about their Donuts and how they're made that makes them so mouth watering and hard to put down. Also you can buy a d
A really good donut is really hard to find, but this place is absolutely delicious! It's a little, hidden gem in this part of Kirkland. They have a wide variety of donuts, including 4 types of Fritters (all of them, incidentally, are amazing).I have not nearly had all their types of donuts, but all the ones I have had are really tasty. The service is quick and efficient, and the people who work here are incredibly friendly. I cannot recommend this place enough. If you are craving a sweet treat early in t
The donuts are great, but the customer service is terrible. She tries rushing you through the order process as quickly as possible and seems to get annoyed when you are looking over the selection.
Excellent place to get fresh donuts, coffee, tea and more! We stopped this morning to pick some up for the mechanics that worked on our Jeep as a thank you. Service was great and very friendly too! Would definitely stop again when we are in the neighborhood!
Factory Donuts is my go-to in Kirkland! I often do trainings and I?ll always come here for the donuts! Parking is super easy, as this shop is located at the end of a small strip mall. The interior is unassuming and pretty small but I?m not sure how many people plan to stay and dine their after buying something? I had a great experience with the woman a lot of people seem to complain about. Was she pretty quick between selections, by saying, ?next?...? Yea sure, but I?m not sensitive and that didn?t bothe
Not only are the donuts amazing, but the customer service as well! Was nicely greeted and was even more intrigued to find out they make their donuts fresh every morning! It was close to closing, so the person helping me gave me some donuts on the house! Love this place, strongly recommend :)
My favorite donut place with the best apple fritter! Brian gives great service and recommendations, is very personable and obviously trying to connect with the community! This is a great local business to support!
Delicious! I was able to call just a couple of days in advance and have these giant number donuts ready! Highly recommend ??
I've been going to Factory Donut for years, and the quality of their donuts is consistently exceptional and satisfying. Their customer service and staff is incredibly friendly, and I always feel welcomed. I highly recommend this spot if you're in the area.
I went in to just get a $5 ham and cheese croissant and he made sone small talk with me and when I said I drove about an hour and a half up here he gave me a whole box of donuts for free at least 10+ donuts. I have not eaten any of the donuts yet but the ham and cheese croissant is really good 9/10
Very nice proprietor of family business. Engaging and kind. Great doughnuts, fresh and delicious. The texture was spot on, had the glazed French cruller, glazed raised and maple raised. Excellent!
Been coming here since I was a teenager. Best donuts within 50 miles, hands down. Pro tip: get the banana fritter and drizzle on some melted peanut butter when you get home. The blueberry donuts are always my favorite, too.
Traditional, no-frills American-style donut shop with classic flavors at reasonable prices. Great, family-owned vibes and service. Love the buttermilk bar and the cinnamon roll!
Factory Donuts is a hidden gem in Kirkland! The moment you step inside, you?re greeted by the irresistible aroma of freshly baked treats. Their selection is impressive, offering everything from classic glazed to unique creations like blueberry fritters and coconut-topped delights. Each donut is a masterpiece - soft, fluffy, and bursting with flavor. The apple fritters are crispy on the outside and perfectly moist inside. What truly sets this place apart is the owner?s warmth and generosity. He?s always read
TL;DR: affordable donuts, especially for party/group treats. Parking: small shared lot with enough throughput. Atmosphere: typical coffee shop / cake counter feel. Most orders are to go. Service: friendly staff. Order and pay at the counter. Great place to stop by to satisfy a sweet tooth. Donut dough is slightly on the dry side in my opinion but I'll have to come another day to investigate other flavors. They seem to always sell out before "closing time" so best to go early.
The donuts are ?always? made the night before and very fresh. Feels welcomed by the employees and part of the community here in Kirkland!
Delicious donuts and excellent customer service. They made soccer donuts for my daughter?s team to celebrate their coach?s birthday! Highly recommend!
These are some of my favorite donuts in Seattle. It?s a small and humble place (I don?t think it even has a bathroom) but the food is great. Here are the reasons why it?s one of the best I?ve had: 1-Donuts here are often baked perfectly. Other places dry them out and over-bake. Also the size is good, not too big not too small. And they are fresh! 2-Variety is great. They carry all your favorite donuts, like buttermilk bars and fritters, plus they even have various scones, croissants, and muffins which are
I had a special event for the Space Industry and I can unequivocally say that Factory Donuts is THE PLACE to buy SPACE DONUTS. I had a very specific idea in mind and Chou worked with me to get the Space Donuts just right. Factory Donuts are not just tasty, they look amazing too!
The perfect donut shop. They're open early enough to pick up on the way to work or school, and extremely nice people.
I skate in the rink next to Factory Donuts, and i often after skating get some donuts for home, and im never disappointed! Their donuts always hit the spot after skating. The service and the people there are always soooo nice! I 100% recommend!!!!
I bought once for trying and am very disappointed, mainly with the service and food. It wasn?t fresh donuts and so artificial tastes. Additionally, the person wasn?t kind to explain their options.
First time at the donut shop, the customer service was awful. I wasn't greeted upon entry, they rushed my every move, and they didn't even thank me! They even asked if I wanted to leave a tip...--I might have left one if you didn't ask! On a good note, the prices were great compared to other shops in the area and they have a huge variety! The donuts tasted yummy and the iced coffee was amazing! I'll go back for the food, but hope next time the service is a little better.
Great prices and absolutely DELICIOUS! We came in just to browse, then just wanted to grab a couple different things to try but ended up with 13 donuts/pastries!?? Service is very efficient and honestly quite fantastic though some might find it brusque. We got apple turn over, blueberry fritter, apple fritter, a few jelly-filled, an old-fashioned, apple bear claw, blueberry scone, peanut butter and jelly and a chocolate croissant. We cut it all up and shared with 7 people. Honestly, ALL fantastic!
I love Factory Donuts! First off, I'm not a donut snob. I like donuts and I've eaten them all over America and Canada. So I know good donuts from bad, quality over gobs of frosting, etc. Factory Donuts has a wide assortment of delicious donuts ready to go when you need them. They make a boston creme donut that is just perfect in my opinion. They have an excellent base dough recipe so all of their donuts are delicious. They can do big orders and small. They have donuts, donut holes, and other items too. They
The donuts are so tasty. Brian is very friendly and helpful. The extra donuts they don?t sell are donated to charity. I had a cake donut, raised glazed, and apple fritter they were all 10/10!!!
While the food and place was really nice the service is the real problem here the ladies behind the counter were so rude whe I had asked about the price, I had just asked if she could repeat herself as I didn't here her and she gave me such a nasty attitude
I've ordered from factory donuts several times since moving to Seattle. The first two times were excellent. One dozen mixed were evenly mixed as it should be. The last two times I've ordered the exact same order. One dozen mixed I've received cake glazed with sprinkles. All be it one pink one white one chocolate and one caramel. Replacing donuts such as cinnamon, custard filled and apple fritters. Even basic glazed donuts. Which should be at least one in every box of a dozen. You suck!! I'll not be ordering
I went to this place to pick up an order for delivery. As usual, I was polite and respectful, but the employee there stared at me like I was doing something wrong. When she spoke to me, it felt like she was talking down to me, with no respect, as if I wasn?t even human. I believe they need to learn more about basic business principles, like the importance of word of mouth. They don?t seem to realize that I could be a potential customer one day, or that I might bring my friends and family to their store.
Best donuts in the area! So happy I stumbled upon Factory Donuts! Service was so friendly and kind. Affordable cake and yeast donuts!! Fritters were perfectly fried. Can?t get enough. Will be back again soon, highly recommended!! No photos?.we eat everything.
Hidden gem of Kingsgate! Had the strawberry and cheese which was inhaled immediately. I also had the bear claw which was flakey and not overly sweet. Coffee is also great and well priced. Definitely a good spot for a quick family pit spot.
It was my first time walking in today I?ve tried half a donut before from a cow worker and they recommended this place for donuts IT WAS SO YUMMY fluffy and sweet and they have so many different choices to choose from I shared the donuts with all my loved ones and enjoyed every single one of them and they were fresh and not hard like other donuts I?ve tried super yummy I love them ?? customer service was amazing and sweet had the most amazing conversation would definitely recommend to visit and grab a donu
Factory Donuts is a Kingsgate institution. The store staff - Brian and Jan - are friendly and kind. Our family has always appreciated this hidden gem on the Eastside.
The factory donuts have a large variety of different donuts to select from, what a hard decision. I have tried to get different variety of donuts each time so I can taste all flavors. The donuts are the best I have ever eaten. The donuts are fresh and so so tasty. The owners are so great If your in a hurry you can get in and out quickly.
This place is amazing!!! My boyfriend keeps getting donuts from this place. I brought some to my job & they were a major hit! Their donuts remind me of the ones you buy at Universal Studios. So soft & perfect with different toppings.
I love this donut shop, the best doughnut in town & I couldn?t be more happy going into there shop. So welcoming everytime I come in. Amazing smiles and loving caring staff. I?ll definitely be back to grab more for my coworkers like I do every other week. Alegra
These donuts were awesome. Best apple fritter I've had in a while and the giant donut is very aptly named.
Factory Donuts is our favorite local donut spot! Their donuts are delicious and we love the fun toppings like Froot Loops and pastel glazes. The staff is wonderful and the prices are the best in town.
Wow!!! This hidden gem of a donut bakery is amazing! Every single flavor & variety is delicious! And, they make awesome special orders.
Great donuts with fresh tastes! :) Came here to get the donuts for the office & everyone loved them! Will be back again.
Decent donuts with lot of options. Consistently rude service means I won?t be going back. I understand that everyone has a bad day, but I?ve tried this place 3 times. Each time I felt rushed despite no other customer waiting. Changing your mind while choosing donuts gets you weird expressions, even if they are yet to pick it from the tray. It feels like they are doing me a favor by selling donuts. I know they have a loyal customer base and probably don?t care about new ones. I rather prefer the neutral exp
They?ve always been so nice, and made amazing food! Can?t beat good food AND good service. A few Ham & cheese & 6 donuts is a go to for my family. T
29.00$ i paid for a dozen that's before tip.. don't get me wrong, their donuts are delicious, but with the rise in cost, it's something I just can't afford very often anymore.
This place is awesome. Super nice and friendly staff. Great tasting donuts and a good selection. REALLY AWESOME prices. If donuts were healthy I would come here every day.
The service is fine, and the donuts are really good. Good enough that I keep coming back! They have had a good selection the times I have visited. I've tried yeast, cake, buttermilk, old fashioned and they have all be really good. Their morning fresh glazed yeast is especially tasty. This place is bordering on perfection. If there were friendlier faces behind the counter, that would tip the scale. But honestly, place is pretty popular from what I've seen so they probably don't have much incentive to chang
Best donuts on the Eastside. Their prices are surprisingly inexpensive. Staff are always pleasant and helpful, though sometimes they get pretty busy. One anecdote: a few years ago for our wedding we got 16 boxes of Factory Donuts and they were were a huge hit! The owner gave our order a lot of attention to detail as well, even swapping out some particular donuts the day-of during pickup because they didn't look as pretty as they would like.
Best doughnuts I've ever had! ??
We love this place. Definitely not fancy or big (there are a few booths) but the donuts are soooo yummy. Great selection and variety. Really fun donut holes, they have 6 flavor options. One is covered in sprinkles and the kids love them! I really like the toasted coconut ones. Yummy yummy yum!
Good donuts, lots of options. I give three stars because it's odd to not allow my family to sit inside the store. If so take out the chairs and make it clear to customers there are no dining options. I was caught off guard when told "The owner doesn't allow eating inside store". I wasn't provided reason. With two young kids excited to try donuts it definitely wasn't the experience they were looking for. Instead we ate in our car.
I got a dozen varied donuts here to take to work, and they were outstanding. The apple fritter in particular was way above average.
As a delivery driver I got an order from factory donuts! The wonderful woman working was very nice and welcoming! I offered to buy an apple fritter as I had a long drive ahead of me. She gave it to me and when I ate it I had to resist the urge to turn around and get a dozen. Melted in my mouth best fritter for me so far. I hope to be in the area soon. Thank you
Specifically asked for assorted donuts including the ones on the right side, but the lady just put the same cheap ones (from the left side) in all 3 boxes. Shouldnt have spent $50 for this, frustrated!
Nothing really hits the spot quite like a donut when you're in the mood for deep fried batter and a glaze. I couldn't have been happier going somewhere else for one of my favorite varieties. I personally really enjoy an old fashioned donut ??. Weither it's glazed, powdered, sugared, or plain, the dense dough is delectable. I would also like to note that the customer service was amazing, the parking availability is superb, and the local area has a great walk score. Don't sell yourself short when youve got
I really wanted to like this place, but the person behind the counter seemed too preoccupied with her phone despite my being the only one in the shop. So I just waited when she approached I had a couple questions about the donuts; she didn't really seem interested in telling me anything other than "is that what you want?" I chose just one donut, and she kept trying to upsell me. I kept my cool but was really puzzled why the pushy behavior given I was the only one at the store. Anyway, the donut was fine, bu
These are some of the lightest most delish donuts around!!
Best donut shop in the land. We love our donuts and have traveled all over the country and nothing tops Factory Donuts. No fancy gimicks like a voodoo donut, just absolutely the best quality, well cooked donuts. And don't forget to pick up a blueberry scone, also amazing!
I stopped by to pick up donuts for the guys at the local fire station. The staff were so kind and made sure I had a ton for everyone. My family has been coming here for years and they are the best around. That?s saying something because I love donuts and try new places all the time. This place is my favorite!
Any time of day but especially early in the morning, these donuts literally melt in your mouth! Very many innovative toppings, very very hard to resist. Service considerably more pleasant than it was some time ago, even above & beyond now. Prices have surely crept up to where you know you're paying premium, but you're also getting premium.
Very simple and straight forward place, I like the straight forward customer service and was not bothered by accent. If anything the concise woman behind the counter i could see coming off a bit short with people but I didn't experience any feeling of disrespect or rudeness just very matter of fact. I enjoy the customer service and I enjoy their donuts. They tend to have donuts later than most places.
It was extremely difficult to understand the employee at the counter due to her thick accent, but I eventually managed to order an Iced Latte and two donuts. I was asked if I would like vanilla flavoring added to the Iced Latte, and I said sure. I was charged significantly higher than the listed menu price, with no explanation or receipt offered. After going to the nearby Subway, I went back to the outside of Factory Donuts to look at the menu to see if I could figure out where the extra charge came from.
The ladies who work in this store are always so nice every time I come in. And today I got a free donut just for picking up an order for someone else! Couldn't be happier. Oh and also, these donuts are amazing!!
Best donuts ever! We go every Friday, and there's always a long line of customers picking up boxes and boxes. Donuts are made fresh everyday by 4am... owner gets to work at midnight. The owner lady is kind but no nonsense. She won't take crap from anyone or misbehaving kids. No splash or gimmicks, just great donuts. Apple fritters and bear claws are my favorites. Or try the bacon bars.
I?m on incorrigible donut snob, but I?m so lucky I moved near this place. The donuts are phenomenal (in that classic, simple way) and they introduced me to sprinkled donut holes.
I was picking up a doordash order from here and was looking at the doughnuts to possibly buy one for myself, but decided not to cause I should be saving my money for bills. Well the wonderfully nice lady who helped me said I could have one on the house! Now my belly and sweet tooth are happy ??
This by far was the worst experience I have ever had when trying to support a local business. This morning my friend and I came in to purchase 2 1/2 dozen donut boxes for a brunch with friends. Upon entry the older associate was rude, short, and demanding. We were unable to see the donuts due to a large number of children in front of the case in the previous group. We asked to look at the donuts before making our selection. She was so disrespectful and confrontational in response that we chose to exit witho
Factory Donuts has a large selection of gorgeous, yummy donuts and other pastries! They're conveniently located in the Kingsgate neighborhood in Kirkland. Easy access from I-405, very little traffic and ample parking. The prices are super reasonable, not inflated like some overrated donut shops, and the staff is quite friendly/customer service is very good. This store supports local non-profits/their local communities too. We'll continue to patron Factory Donuts!
Donuts were okay, tasted like grocery store donuts. I don?t understand the hype about this place. There are better options around. I was trying to pick which donuts to get and the lady behind the counter rushed me. After I got in my car I realized I had stepped on flour/sugar in the store.
My family has been going here before I was born, I also have been going here to but doughnuts since i can remember! Great customer service and amazing doughnuts! If I had to go to any doughnut shop in the world I would go here! Surprisingly cheap yet so good! 10/10 recommend to go here. ?
I was conflicted on how many stars to leave. I am leaving two stars for the actual donuts. They are not greasy or too sweet. The customer service is horrible! We did not feel welcomed at all. We felt more like we were in the way by walking into their. Both ladies rushed us with what we wanted. It was our first time in and our last time in. Customer service plays a huge part of where I shop. I wish them the best.
I've said it before: Best Apple Fritters anywhere! Sadly, no longer walking distance from my house (I moved, not them). Do I fear these fritters will become so popular that I have to stand in line for them every visit? Yes. But the hard work and amazing product of the fine folks who run this place are evident every time I take a bite, and every time I share how great these fritters are. When I visit Kirkland, Factory Donuts is my stop. Get there early.
This shop has the best Donuts in the area hands down. I've never had one from this shop I didn't like! The apple fritter is my absolute favorite! I highly recommend going and checking them out. The owners are great and so appreciate the business!
Literally the best donuts around. Get there earlier to see their full selection (they have a large variety) . I've been to many donut shops in the Puget Sound area, this place is the best, hands down. Not gimmicky, decently priced, and well worth it!
This is my favorite donut place on the Eastside. I haven't had as many as I used to but the donuts are nice a moist. If around Kirkland, this is the place to go.
They had a larger than typical variety of donuts and pastries and even bagel dogs. The women helping us took the time to let my 2 year old pick out donuts for us. The cake donuts we picked were tasty, fluffy, and not overly sweet.
I took my son and daughter there this morning. My 5 years old daughter was standing there trying to decide which donut she wanted. The selection was not that great. The short old looking lady owner was very rude because my daughter couldn't decide which one she wanted, the short old lady owner gave us a mean look even though we were there no more than 3 minutes trying to decide the very few and unique selection of donuts they have. Terrible customer service, we walked out with out getting any donut and
The gentleman working there was extremely kind to us - the donuts are amazing as well! Thank you, Factory Donuts!
Ordered donuts through Grub hub and order was cancelled because business did not accept order. When I called to ask why my order was not received the lady blamed Grub hub password that she was given. Then said it was for the dozen donuts umm no I only ordered 8 donuts. She kept trying to put blame on grub hub when the blame was her own issues. She could have been a lot nicer as well won't be ever ordering from here
If you're looking for a good "old style" donut stop, Factory Donuts is the place for you. It's an unassuming place, with a great selection of classic favorites, as well as some giant versions, which are always fun for a treat. They also have a variety of pastries available. Although they do have limited seating available, this isn't so much of a place to sit and socialize, rather get your donuts and move on; perfect for quick in-and-out donut runs! Try the buttermilk donuts!
I go here atleast once a month and buy all their donuts before they close and bring it to work. Good quality donuts and super friendly staff! The owner is the best! Shout out to Chou!
My brother and I needed to kill time so I brought him to this donut shop. We choose what we wanted and when I tried to pay, I accidentally hit the wrong button on the card pad and apologized. The owner (I assume) kept accusing me of trying to steal from her and wouldn't stop mumbling about how I was trying to steal. It was baffling... My brother was thirsty so when I brought a drink to the counter, she STILL wouldn't drop that I was trying to steal from her. Like, lady, the stuff is paid for, what is your p
Our church often serves Factory Donuts on Sunday mornings, and I am so grateful for their kindness and willingness to do big orders for us! Always ready on time and the donuts are delicious!
The best little donut shop! I grew up in the neighborhood and spent my allowance here a number of times. Now that I'm a dad, I get to share with my daughter the delicious varieties of fritters (apple, banana, blueberry, cherry), and all the other classics. There are no substitutes!
Took my young kids for some donuts. The old lady in the shop had zero patience for kids to decide what to get. Was very rude to me and condescending. She has no idea how to treat paying customers. Second time having this experience there, never again. They really need to hire someone else to deal with customers.
I live right around the corner and thought I?d try these guys out. I?m new to donut life so I had no idea what I was looking for. The minute I walked in I felt uncomfortable and I welcomed. They rushed me to order and continuously made rude faces my way. I thought I?d give them a second chance because the donuts were good but the second time was the exact same. So rude and disrespectful. Honestly just wanted some donuts not some shade.
My family & I have been going here for years & they are the best around!!! We love the variety & always get great service. Awesome fritters, yummy!!
Always fun coming here and getting something sweet. They make tasty fresh donuts and have a great selection at a good price. They also have other fun things to eat and have a solid drink selection. Good place to take the kids on a saturday morning errand run.
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