Dunkin

Dunkin

Reviews Summary

Most reviews praise the friendly, helpful staff and fresh, tasty donuts, with many highlighting excellent service and quick orders. Several mention enjoying seasonal offerings and coffee. However, some criticize inconsistent order accuracy, slow service during peak times, and occasional unprofessional behavior. A few complain about salty food, stock shortages, or poor management. While many rate it highly for convenience and quality, others note cleanliness issues or training gaps. The overall sentiment leans positive, but recurring complaints about service speed and order mistakes lower the consensus slightly.

About This Listing

Has Coffee Flavors

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Features

Has Coffee Flavors

Contact Information

Address

11429 District Main Dr #100

South Jordan, Utah 84095

Customer Reviews

We got two dozen donuts from Dunkin? this morning and I was pleasantly surprised with the wide variety of flavors they had available! My kids love their donuts, and especially love the double chocolate and strawberry glazed. The only slightly frustrating thing was that they seemed overwhelmed with how much business they were receiving, and didn?t seem to have the workers to cover it. They were very nice though!

Picked up a couple dozen donuts this morning. Fresh, delicious, and no wait inside. Greeted, helped, and served immediately. Best Dunkin? location I?ve been to! Update: Went back for iced coffee today. Still the best. Still no wait. Still super fast. Still super friendly. GO GET SOME NOW! Third time, still a charm! Probably the friendliest service I?ve ever had at 6:30am.

We had a variety of choices. I was so indecisive with what I wanted to order and the cashier was very patient with us even though we changed our order twice and we could not make up our minds about the coffee flavor that we wanted to order. Once we tried all of the flavors we ordered (see photo) I got really good feedback from my elementary kids and they loved them all. Our caramel coffee was also delicious!! We will be coming back.

The employees here were so helpful and friendly. They made some changes to our assortment of donuts to make them more visually appealing to our family of young kids. They went above and beyond. Service was quick! Definitely will go back.

Of course, we love the donuts from Dunkin? ... The District location is so fast and easy. The staff has always been nice, and even when we went in on National Donut day, it was fast. And if you haven?t tried the chocolate creme filled - get right on it!! ??

I went later in the day so there was not a ton of donuts left to choose from but the employee that helped me ended up giving me such a great variety despite that. She was super friendly and helpful. Enjoyed these with friends at a watch party that evening with some friends.

Ordered three dozen donuts for a party the same day. They were happy to help and had my order ready at the pick up time. Their holiday specialty donuts are super cute and very yummy.

I had to stop in and get donuts for our meeting this morning. The store was quiet and DECORATED FOR HALLOWEEN AND LOOK AT THE CUTE HALLOWEEN DONUTS! service was super quick and awesome and I still managed to get to work early!

Dunkin donuts has the best customer service. They are prompt and try their best to get everything that you want. Every time I have gone the food has been delicious and the atmosphere inviting. There donuts are great but so are there breakfast items. If you want to get more than six of one kind of donut you can order ahead online.

This is my number one stop for hazelnut iced coffees! They are so good and even better than ones that are much for expensive. The donuts are awesome too! My husband had a bagel sandwich this time and said he really liked it! 5/10/19 Went back today and had to grab some donuts. The donuts were fresh and delicious and the staff was really friendly!

I had a great experience at Dunkin? Donuts. I thought I wouldn?t be able to get all my favorite donuts (boson cream is the best in my opinion), but they had plenty of donuts really to go. The lady up front was super nice and friendly and it wasn?t too busy.

Donuts were good, service was very friendly, coffee came out exactly how I wanted, and the place was really clean (without the smell of cleaning products which is a plus). Will probably go back when I need a donut/coffee fix again.

I called ahead and when I went in they had my donuts all ready and they all looked super great! We got the Halloween ones and I am definitely going back. Staff was friendly and I was in and out super quick! #lfthx

I went in early to get some donuts for my peeps at work. Staff were friendly despite the early hour. It seemed like they didn't have a huge variety of donuts available or at least my favorites weren't ready yet. Still Dunkin' Donuts are yummy and we will be back!

Pretzel croissant egg bacon white cheddar sandwich is disgusting! Every bite was FULL OF SALT. WHO LIKES SALT THAT MUCH?! IT WAS DISGUSTING, PLUS the phone number on here is disconnected so I can't call and get this rectified. Will be stopping by tomorrow this will get fixed or I will NEVER show up here again. Even on the receipt it doesn't have there store phone number! What a joke!

Dunkin is the best. But I can't give this one five stars because the creme filled donuts had no cream in them.

Service was quick, coffee was amazing :) I am low carb so I got the iced coffee, cream and sugar free vanilla and hazelnut. SO GOOD!

Picked up some donuts. Yum. Got there at 10 am on Saturday and selection was already a little thin but fine for us. Best bet would be to go earlier.

Great to have a quality donut shop so close to home. Excellent donuts and coffee!

The staff is always so incredibly friendly and go out of their way for me even when I have special requests. The store is clean and welcoming.

The donuts are delicious! Our cashier was super helpful as well. We bought two dozen donuts and despite it being near the end of the day, we were able to get a good variety. We sat down to enjoy some before we left and I was a little disappointed in how messy our table was; it hadn't been wiped off yet and had frosting and glaze on it and the benches. Other than this, though, it was clean and service was friendly and quick!

Had an over-the-top experience in my last visit. The gentleman who helped my family and me get a few donuts was exceptionally welcoming and accommodating. When my first daughter asked for a donut, he noticed it was a little old. Instead of hiding it, he went in the back and got a fresh one. When my second daughter was having an extra hard time choosing a donut and he made an extra effort to get not just the right type, but the specific donut of that type. It was more than he needed to do and much more than

Their Halloween donuts are SO cute and fun! We love these donuts! 1-4-19 Just grabbed some donuts to reward my kids for making it through 3 days back to school in the New Year! Love these donuts! There staff was so friendly! I had a baby in one arm, donuts in the other, and they grabbed the door for me! So nice!

Great food and fast:) Love the hash browns!

Delicious! Had a breakfast sandwich which they let me know would take about 15 minutes to fix. So, while I waited I indulged in a Boston cream donut and a small regular coffee. Felt really satisfied and ate everything. Look forward to returning here. The staff is very nice, polite & just wonderful!

Their seasonal/holiday donuts always look so cute (Halloween, Christmas, Valentine's day...etc.) My toddler loves the donut holes. They're perfect for him size-wise and inexpensive. The staff is okay. They're all pretty young and don't have the best customer service. I think it's just that they're inexperienced.

I love this place! It's a lot better than some other locations in Utah and the drive through they have is super convenient. The donuts are made fresh all the time and they rarely run out of a particular donut. They also have great promotions like the "Duo" that are hard to pass up. The only reason I'm giving 4 stars is because it takes a miracle for them to get your order right on the first try. Sometimes it's fine but most times it feels like they just put random baked goods in a bag and hand it out the wi

The staff here is so great! They're the kind of people I would like to be friends with! They have great recommendations, great, friendly service. Plus they compliment me on my hair(; can't complain about that! Absolutely love the staff there, it's true that the donuts are not always the best but I'm there for coffee more than half of the time anyways!!!

I usually come in the early morning (6-8am) and this place is always quiet. Smaller selection of bagels and donuts than I'm used to, but what they do have is very good. I had a couple seasonal flavors mixed together in my coffee: fudge brownie and vanilla cupcake, black with sugar. It was phenomenal.

The drinks were good and fresh. The service was helpful. I cannot give it a better review because on a Saturday afternoon they only had about five kinds of donuts left and they were out if the flavoring for the coffee we go there for. At least what they did have was good.

We went late and the selection of donuts was really small, maybe done different kinds. I get it, it is close to close time and they don't want too many leftover donuts. My kid enjoyed the donut, luckily they had a chocolate with chocolate frosting left. My donut was fine enough.

Our donuts were fresh, and the drive thru is a life saver for this mom. I was in and out in 5 minutes with 2 dozen donuts for a class activity. The service was friendly and our order was correct. They make it easy!

Yummy and fresh donuts. I went at 7:30 and they had all sorts of variety.

Have you ever been to a place where someone new is at the cash register every time you go there? Well, that is this place. The new person is always super friendly and left alone at the cash register. The other staff seem to be busy with social time in the kitchen area and drive-thru window. I assume the other staff is not that experienced as well. Every time I've been there something is wrong with my order. When I point it out, they treat me like I'm crazy. So I show them the receipt and then they apologiz

We were a little bummed they didn?t have the doughnuts we wanted left, but we understand because we came later in the day. The employee was super helpful and did the best he could. It was a good experience and the donuts were yummy! We will be going back!

Some days require donuts!!! @Dunkindonutsutah is the place to make it happen. #DunkinDonuts #Dunkindonutsutah #lfthx #organicad

The staff was super helpful and friendly! And the pumpkin donut was soo yummy!! The shop in general was clean and tidy, however, all the tables had crumbs on them and looked liked they hadn?t been wiped for awhile, but all in all I would visit this location again to enjoy a drink and treat! :)

First and last time at a DD! Today is my birthday, and to treat myself, I saw a coupon in a magazine for buy one dozen, get 1 dozen free. I went to this location. The staff person, Carson M. helped me. He complained when I told him I had the coupon and also how someone in the drive thru was using a punch card and how all this was pretty much putting a damper on his day. I should have walked out and went somewhere else. I have never had someone be like this that interacts with customers. To make it so I coul

The donuts were so fresh and tashed so good. I got there around 10am and thought the donuts might be stale but I was so wrong, they were so fresh! The guy was so helpful and patient too, we had a big order and had no problem filling it!! Yummy!!

The donuts were super fresh and the kiddos could not have been happier with the sprinkles!!! Edit: stopped in to try their coffee today and the pumpkin was ??! The cute barista was so helpful in guiding my order to stay within my diet- definitely will go back!

Placed an order for 2 dozen donuts the week before my party. The staff was very unprofessional when they took my order. Wrote my order down on a small piece of scrap/receipt paper. She said they would call me when they were ready the day of my party but she never did. I left thinking they were going to lose that piece of scrap paper and forget my order entirely. (In the past, I never had any problem placing an order. They wrote my order down on an order form) Sure enough, the day of my party they forgot my

Food and drinks are always good. We really like the hashbrowns. Service is usually good. This visit was a pretty bad service experience. Cashier didn't offer a greeting and was pretty cold. Only words spoken were the total and asked for a name. Then they just put our drinks and food up without calling our name. 3.5 stars for food, .5 star for service.

I've gone to this location in the pass month and the service is fairly good. I had on two occasions had ordered cream filled donuts, there was little to no filling in them. They did take care of the issue. I will give a better rating after the next time I go there.

Everytime I've gone through the drive through I've gotten great, friendly service. This morning I went inside for the first time, was not greeted, and the person taking my order acted annoyed that he had to take my order. I was then told to have a good day, and it seemed as if they expected me to take my order to go. I dont know if it was because I had a child with me or if they're just that unfriendly. The overall behavior of the staff this morning was cold and dismissive.

Although I am a big fan (BIG FAN) of donuts, I don't come in very often. I'm not sure if it's because I'm subconsciously trying to eat better or what. When I've visited, the service has been fine and the food or drink has been as expected-nothing out of this world good or bad. I do like the breakfast potatoes (hash browns?) but it's been awhile since I had them....are they still a thing? Next time I go in, I'll find out.

Dunkin Donuts has many options aside from the obvious donuts that are delicious. From their sandwiches to their omelets they taste great! It is a small hangout that has its daily customers that help add to the modern and hip atmosphere. Prices are good and worth it.

These were the absolute worst donuts I've ever had in my life! My son had been begging to go to this place forever, so we finally broke and took the family there expecting something good. Dry, crusty, disgusting donuts. Wal-Mart donuts are better. Avoid it at all costs.

Usually they're good, we went today on Thanksgiving and first time I've had an unfriendly experience. We came at 12, they had a sign saying they're open til 1 PM. When we went up to the door a person opened it and rudely asked "You know we are closed, right?" Ah sorry. No, I didn't since the sign said 1PM. I understand no one wants to work on the holidays, so i was planning on giving a good tip to the employees but alright. The attitude wasn't appreciated but I hope the employees working today have a good T

My wife special orders all her meals with out egg, the 2x I've been here they leave the egg off my meal as well. The donuts are terrible, but I think that's all dunkin locations, not just this one. Tough to find a reason to go to this store, better donuts and coffee at other establishments in the area.

On my way to an important meeting this morning and wanted to bring something special. I went through the Dunkin? Donuts drive-thru since I was in a hurry and was happy to get a dozen of donuts for my team! I was sure to get the mint Oreo donut! Yum! It was quick and convenient, and of course yummy!

Stopped in twice this week and the service was great! Quick and friendly employees. The coffee was delicious too. My son loved the Girl Scout cookie flavors!

I don't write reviews, this is actually my first one. I'm not a hard customer and I can understand certain customer service issues once or twice but I swear this store has a vendetta on their patrons or maybe just myself. The latest experience was when I went there at 6:50am, driving towards the store I see there are two cars waiting to get orders and one more actually ordering, so 3 cars in total, still I went in store to see what donut choices they might have. 3 people working. It took them a good 5 minut

I love Dunkin? Donuts but we just had the worst restaurant experience at this location. The customer service was bad and the employees were unprofessional. We beat the rush and didn?t get our food until after the rush was over 40 minutes later, even after reminding them that we still didn?t have our food several times. We ordered a medium coffee and they gave us a small so we told them it was supposed to be a large so they poured it into a medium cup and added milk to it. We even asked for a refund because

Went to today to get my regular breakfast! I choose DD as my spot for breakfast 3 time a week. Today they would not accept a $100.00 bill as payment. Went to Carl's Jr and saved $3.00 and they took the $100.00 bill. Both manger and employee very rude! Looks like I will find another spot for breakfast.

They were super helpful with my questions and explaining how things worked. This was my first time to dunkin? for coffee. Everyone was nice and they gave great suggestions on what I should get. :) I would go back here! Edit: went here for donuts and loved all of the different options I chose the variety pack for my staff meeting and everyone was able to get what they wanted :)

This location is perfectly situated right at the entrance of The District. I came through the drive thru half an hour to closing and the staff were wonderfully patient with explaining what type of donuts they still had left for the night. I drove away with a few new favorites:) Glad to have this friendly establishment just around the corner from my house!

Staff was friendly and the donuts were super fresh!

I purchased 2 Frappuccinos and half a dozen donuts to surprise my kids. When I got up to the window to pay, they didnt know what I had ordered and didnt get my donuts. I left with my 2 Frappuccinos. Didnt want to give them my card again to pay for what I thought was everything the first time. Wasnt the best service.

If you want donuts this is not the place to go to. They never have enough donuts. And I usually go first thing in the morning. This morning they didn't have chocolate frosted with sprinkles, they only had 4 chocolate frosted and the hot chocolate machine was broken. If you're a donut place why can't you make more donuts? It's not like they'll go to waste you have the whole damn day to sell it. You can forget taking the survey it's pointless and a waste of time they don't listen or take advice from their sur

Dunkin Donuts at 11429 South, District Main Dr Suite 100, South Jordan, UT 84095. They refused to sell me a dozen plain cake donuts at 10 am in the morning. Saying they have a store policy of rationing out 6 of one kind per order! In hopes of not running out of donuts. I could see they had what looked to be 3 dozen in plain sight on the shelf. After I left, I called another store out in West Valley, they will sell you any amount you wish! **** Be ware of this store while that manger is running it. Actually

Never have any donuts, they always say they ?just ran out??we?ve been here at 5 PM, they close at 8 PM. Machines constantly breaking down so they either take 10 minutes for one drink or simply don?t have it. They also don?t carry anything! The only other Dunkin? Donuts I?m aware of is up in SLC. I just wanted some donuts.

I am trying to post photos of the receipts of what we paid and what they refunded us. We went through the drive through and placed our simple 4 item order. We pull up paid for our items and the worker at the window says to pull any where up in the front and she will bring our our order. After we see 6 vehicles leave and the worker bring out 2 orders for other vehicles and 20 min pass we go inside to ask what took so long. The lady in the front said they don?t have anything for our order and asked for a rece

Being from New England originally, I am a Dunks girl. When I learned there was one here I was excited. At first the service was fantastic and my order always came out perfect. Then I noticed the staff started to turn over very frequently and the speed and order quality started to be hit or miss depending on who was working. Some of the staff has a great customer service presence, while some barely say 2 words to you. Also the food is incredibly slow if you order something hot and you arent the only person i

Birthdays at our house calls for donuts for breakfast. We love the options at Dunkin? Donuts and that they?re open early enough to grab before school. This does seem to be a very popular location and the selection can get limited if you don?t get there early so plan accordingly!!! So good?? #lfthx

We needed a pick me up today and Dunkin Donuts did just that. The Pumpkin donut is my sons new favorite. All of the donuts were yummy and the service was excellent. We will be returning!!

We came on Christmas Eve morning but they were cleared out. We came again this morning and the donuts were fully stocked, delicious, and the staff very helpful (even making some recommendations I would have never tried). Go nuts for donuts!

The drive thru staff was super nice and friendly, they picked out some delicious donuts for our assorted dozens! My family loves the texture and flavor of Dunkin over some of the competitors. Good job Dunkin!

I recently came here & ordered an iced coffee. After having about 2 sips of my drink, i realized i felt something strange, almost metallic feeling in my mouth. After investigating, i realized it was a medical stitch. I was absolutely disgusted, & will never be coming back to to this location ever again. I hope the employees learn to cover their wounds, wear gloves & that this will be enforced when working around food, so they realize how important this is for future customers.

I had never been to Dunkin before- but people say they are delicious- so I have them a try. Honestly, they?re comparable to grocery store donuts. And honestly, I?d prefer some grocery store donuts over these. They look delish- but they didn?t taste the best.

We love this place. It is in a great area and also does not always seem so packed which makes it fast and easy to get the donuts we need. They have a great drive thru system that just seems to work. I think the max I have had to wait at this location is 5nmins and that was to run my card, put the donuts in the car, and then grab my stuff to leave. #lfthx #DunkinDonuts #Dunkindonutsutah

I don?t understand how a doughnut shop runs out? Unbelievable and this is not the first time, but that was a different location in Utah. 9:15am and not enough for two dozen?? Great service before when I have been there in the past. Amazes me that they don?t make enough lol.

Awful experience. I usually love dunkin but the past 3 times have all been the worst. Takes too long to make my coffee and I'm pretty sure the cream in my coffee was expired because my drink was sour. Not impressed.

I love coffee. They serve coffee. Coffee in a cup. Coffee in a mug. Coffee in a bag. I can drink it there, or in the car, or just bring pounds of it home. I love donuts. They serve donuts. I think you can see where this is going. The only problem is they close at night. This is a problem for me - because I love coffee. It also confuses me because they sell the solution to this problem. But, I suppose that means more coffee for me.

Ok. I?m going to be objective here. I love the Duncan donuts drinks and products. The problem is that every time we come in, we are told a different price for the drinks we like to order. Every time we visit Dunkin' Donuts we get charged a different price for the same thing(2large vanilla chai's) it's either $9.00 or $4.95 depending who we talk to. We were told that the correct price $4.95 but still run into this problem. So we spoke to a manager who basically told us in nicer words that if we bring in our

I go there for their vanilla chai which I absolutely love! For some reason, they fill the ice clear to the very top so you get very little drink. Every time I go here I ask for very little ice and they still fill it to the top. I have tried saying light ice, not very much ice, less ice. . . I still get ice clear to the top. UPDATE: they are doing much better! I do appreciate their prices compared to Starbuck and Beans and Brews.

NOV/DEC 2013 Sad day for Dunkin franchises. Average time for drive thru is 4 minutes PER car in line. I sat in the drive thru for 18 minutes and there were 4 cars. The attendant had my coffee in his hand but asked me what I ordered, and proceeded to waste another 60 seconds handing it to me. Walking in takes about 10 minutes. But There is a startling lack of training for the employees it's pretty routine to get blank stares when they are ringing you up, and expect a few mistakes. Also as of late they have n

This location is PERMANENTLY closed as of July 5th - according to signs posted at location. I can understand why now! They were HORRIBLE! This review is based solely on todays fiasco. I go to this DD at least 3-4x's a week. Today was awful!! Waited in drive-thru over 15 minutes. Not sure what was going on b/c they're usually quick. Finally got to window & had to repeat my order - med iced coffee. Even after having waited for that long, they didn't have it made. So the kid makes it & they hand it to me. I lo

Two out of the four items I ordered they didn?t have. Ordered a small coffee and a turkey sausage and egg white, minus the cheese. I got a piece of turkey sausage on a roll. No egg. Not to mention the coffee was awful.

i ordered 2 coffees and the iced one was great the other hot one was supposed to be maple flavored but didn?t really taste it. still good though. the employees here are always nice.

I went in later in the morning so they were out of fritters!! The cashier was so helpful on helping me pick the other good ones! We shared with our neighbors and they loved the Halloween themed donuts.

Great selection of doughnuts. My kids were in heaven choosing all of the different kinds. We came in the afternoon and I was surprised at the variety that time of day. Customer service was great, doughnuts were tasty.

Super fast, great service and yummy coffee. My favorite spot to grab coffee with girlfriends!

How many times must I go until I get exactly what I ordered? I really don't understand what the problem is, and I run into this same problem when I speak to others. Dunkin' Donuts can't seem to straighten out, and train their employees correctly on how to insure the order is correct. I cannot remember the last time a place like Mcdonalds messed up my order. This review stands for 3 locations I have gone to here in Utah.

Great service! We got 2 dozen doughnuts today, they were super fresh and fast service! The girl that helped me was super nice and friendly, way to go Dunkin Doughnuts, keep it up!

Definitely a huge improvement from other locations, I haven't been in a dunkin' donuts in a super long time but this changed my opinion about them, we originally went to beans and brews in the same area the seating area was awful, so we walked to dunkin donuts and let me tell you it was a huge difference just the feel felt better, cooler temp and friendly fast service. My friend even ordered a breakfast bagel and they made a mistake, the employee came to my friend before he had a chance to even look and ask

WOW The staff there usually good, the manager today was horrible!!! This location and it?s employees deserve better, Thank God Duck Donuts is a mile the other way, I used this place daily for my kids, my dog and for me, never again I know it?s only about &12 a day but add that up lady!!!! Service industry for twenty years and I would never treat customers that way

I ordered spider donuts through their app. my order up they said it's out of stock. I wanted refund but they said i paid using app so they cannot refund me and force me to buy donuts. Why do I have to buy donuts that i don't want to?

Came to get doughnuts for my daughters birthday. The line took a little long with only one person working at the counter but they tasted great and the kids all loved them!

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