Dough In The Box

Dough In The Box

Reviews Summary

Dough in the Box receives mostly positive reviews, with many praising the fresh, fluffy donuts, friendly staff, and excellent breakfast sandwiches. Customers highlight the variety, reasonable prices, and welcoming atmosphere. Some mention the horchata iced coffee and custom options as standout features. However, a few negative reviews cite dry or stale donuts, inconsistent quality, or poor coffee. The majority agree it’s a great local spot, though a small fraction feel it doesn’t meet expectations. Service is consistently noted as warm and efficient.

About This Listing

Has Chocolate Variety
Has Luxurious
Has Specialties
Has Yeast Donuts
Has Fruit Flavors
Artisan Made
Family Owned Business
Has Seasonal Products

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Features

Has Chocolate Variety
Has Luxurious
Has Specialties
Has Yeast Donuts
Has Fruit Flavors
Artisan Made
Family Owned Business
Has Seasonal Products

Contact Information

Address

2799 Veterans Memorial Hwy SW

Austell, Georgia 30168

Hours

Monday Closed
Tuesday 6AM-2PM
Wednesday 6AM-2PM
Thursday 6AM-2PM
Friday 6AM-2PM
Saturday 6AM-2PM
Sunday 7AM-2PM

Customer Reviews

Everything was very good. I do believe that they should invest in a coffee machine where they could have espresso and latte because it?ll bring a fine finish to the place. Aside from that Janet, the employee at the register was fantastic and was super patient accommodating, and a pleasant face to represent the business?? Sunday funday coffee stop the prices are great and I highly recommend if you?re looking for a nice chic place

This place is toooooo cute. I hope the owner doesn't mind if I work from the large table in the dining room one day. I just wanna smell the sweetness while I work :). Didn't try donuts yet but the selections are vast. Stop in and feed your sweet tooth!!

Such a cute breakfast spot! They have lots of sandwich options and I?ve been meaning to try the horchata latte. Update: I came back a week later and ordered the horchata cold brew and a ham/egg/cheese croissant. My sons got a donut with cereal flakes on top

I really hate to do this review cause I have really enjoyed their food in the past. Went there earlier this week and got a breakfast sandwich. The eggs on the sandwich were disgusting. The croissant was old, and the bacon was undercooked, The cheese was a sauce/ spread of sort, wet, and sticky. (I had this sandwich before years ago, and it was made with really eggs and was delicious.) The ice coffee was absolutely gross! But that was my fault cause I could clearly see it was out of a machine from 1981! I w

Ordered a box of doughnuts via Uber Eats a few days back and they were so stale, hard on the outside, tasted of old grease and not sweet like you?d know doughnuts to be that I wanted to drive to the place myself and throw them at whoever made them (jokingly on that part lol) but oh my, I could have honestly gotten past the overly reused grease part had they at least had some real sweetness to them. I?ve had great doughnuts before from both Hero?s and Yonutz. These were a complete miss and I would like my mo

The service was great! The donuts ehhh I got a half dozen of the signature and some were stale... Favs were the crossaint, red velvet, and maple bacon.. So with that said I will only be getting those but wont be a frequent customer. The breakfast bagel I had was good tho! "Ham egg cheeee jalapeno"

I recently came into your store because I woke up wanting dough but like without the middle part of it. I saw that you guys had a Nutella doughnut and omg I almost exploded, 10/10??. As well as a red velvet cake, that one was giving a cake that was turned into a doughnut, 8/10?? . I got a Boston cream doughnut but it seemed more like a Boston partially filled cream doughnut. But overall it was a good doughnut, 9/10??. Experience and service 10/10??

Dough in the Box not only has fantastic donuts, but a fantastic experience that you will love. Every time I've ever been to DITB, which is many at this point, I'm always met by a smiling and kind staff that assists me in selecting the best, bakery fresh donuts, and quickly puts together my order. Their shop has that old timey donut shop / caf? feel, and the donuts themselves are absolutely phenomenal. You cannot go wrong with Dough in the Box!!!!

Such a great place. Conveniently located in the city of Austell. Staff is always nice the place is clean and the environment is very comfortable and welcoming. Then the displays are just great. And the food tastes great every item!

I'm not sure what happened here, but the donuts are not the same. The donuts were stale and did not taste good at all. Maybe old oil? Something was extremely off with the donuts. Too bad, though. I will drive further to go to another donut shop.

Dough in the Box has great doughnuts, croissants, and such! I had a breakfast croissant as well; it was made-to-order, fabulous. The food is great , and the employees are friendly. Ten-out-of-ten recommend! The downtown Austell location is lovely.

This place is magical! The donuts taste fresh and so amazing and the customer service is top notch. I ordered some custom birthday donuts for my daughter to have at school, not only did they do a great job, but they put in free donuts! I decided to order me a breakfast croissant and apple fritter, both were delicious! This place is a must for donut lovers! Oh! And they're super affordable!

Went in person to place a custom order but was told that I can't do it at the store. I was told I had to text message the main boss and which I did but she never bothered to respond or even call me and honestly I'm not surprised. Back in 2019 there was a racist incident that happened at dough in the box with a coworker who was a friend of mines and his racist white coworker who proceeded to tell my friend that "his people are so disgusting" ( keep in mind he's black) and instead of firing her for racist com

I forgot to review back in February but I ordered more donuts from here and remembered lol. These are the best donuts I?ve had in a long time. I LOVE sugar donuts and the raised are just so soft and delicious. I got a mixed dozen of the raised and they were all delicious. I also got an everything bagel sandwich with cream cheese, ham, bacon and egg. And a bacon, egg, and cheese croissant. Both breakfast sandwiches were so good and I would definitely recommend Dough in the box to everyone!

Great little doughnut place. The apple fritter is my favorite. We findly made it here early enough to have their full options to choose from.

Man did I love these doughnuts. They had the taste of a very well made doughnut. This isn't like dunkin or Krispy creme, it's better! The service was friendly and the coffee was hot! I sat down and watched the news while eating my doughnuts and enjoyed my experience thoroughly. You could tell this was a local favorite by the constant foot traffic coming through the door. They offer breakfast sandwiches and other goodies too so it makes for a great breakfast spot. They even threw in free doughnut holes just

We have the most amazing ever. My daughter and her friends had their own donut kits and my daughter had a donut cake. I did face painting. I love Dannya, Jesus, Mariah, and all the jazzy staff. THANKU...hugs and kisses

Visiting this place for the first time and I am pleasantly surprised. The selection is moderate but appropriate. Not too overwhelming. Environment is very welcoming and there's plenty of seating. The donuts taste wonderful and there's a little ice cream popsicle bars are a great relief from the summer heat. Prices are great especially for their coffees. They also have a catering menu there's also fairly priced. I will be coming here again.

I just had a Donuts Birthday Celebration held at the Austell Senior Center, THE DONUTS WAS FRESH AND TASTED DELICIOUS WITH A CUP OF COFFEE, DELIVERED and CUSTOM SERVICE WAS AWESOME

I went farther than normal to get ?Dough in the Box? doughnuts I normally go to a different place and should have gone to my usual place Very disappointed Not fresh tasting at all

Wanted some doughnuts and stepped into this Mableton location for a 1st try dozen assorted. I was impressed. The variety met my needs and the maple glazed, as well as the filled options did not disappoint. Better than Krispy Kream ??

Reasons to seek out a dozen donuts on a Sunday morning: Remembering the early days of this place at original location and craving maple bar and apple fritter. The place was clean. Friendly server, good looking product, BUT the texture and tast of dougnuts were very dry, airy and flat with no moisture for that melt in mouth experience. Taste like cheap ingredients. The apple fritters had 1 very small bite of "apple" chunk, dissapointed Likely not coming back...??

Always loved, still have so many I want to try I'll soon try out all the doughnuts but always hit the spot, even the Little pigs in a blanket

Soft fresh doughnuts! Wide selection and a friendly staff. Bagels and coffee are good also. I will be back!

Excellent service and squeaky clean establishment! I ordered a bacon, egg, and cheese croissant and it was just fantastic. Coffee is great too by the way!

I love both locations, Austell and Marietta. The food and coffee are excellent. The iced coffee is great. The staff are very welcoming and remember their repeat customers. Support this local business so they don't go anywhere! I don't want another Starbucks.

I love these donuts, the people are nice, and these are really just a perfect old style donut I would expect from a bakery. A dozen always comes with a handful of donut holes as well which is always a nice extra. This last time I needed donuts, I needed 3 dozen for an event the next day. I saw Dough In The Box has an app now where you can pre-order and I thought that would make life easier on me and them when picking up. I placed my order and picked it up without a problem the next morning at my scheduled

Hands-down the best donut and casual breakfast establishment in the area. The staff here are always so nice and courteous. They have a wide variety of delicious donuts, breakfast sandwiches, and other hot breakfast items. Everything always tastes so fresh! Whenever it's my turn to bring in donuts to the office, I always go to Dough in the Box.

This has become my new favorite coffee shop! The Jamaican coffee my favorite! Donuts are always delicious. They also offer croissant sandwiches and they are delicious!

Delicious donuts. Customer service lacks like severely. After standing in line for 10 minutes behind a couple, to pick up a dozen donuts I ordered the previous day for my ailing father-in-law, four customers came in after me so five deep waiting. One girl working, slowly, and the other employee sitting down evidently taking his break named, Kay. He finally decides to get up and help his coworker then he proceeds to ask the LAST person in line how can he help her?. By this time I'm at the register patiently

It?s nice to have another donut place instead of just DD, but this place offers rewards for purchases & I have been purchasing dozens of cronuts from this place 1-2 times a week for six months and accumulated a lot of points when I went in today to redeem some of the points they said I only had three points, which is absolutely not true because I never used any of my rewards and of course there?s no explanation for it, so don?t bother joining their awards program because it not worth it! I spent $75 to ge

Employees were very patient with me ordering for the first time and kindly explained what they sold. Doughnuts tasted fresh and my family loved them. Only downside was that the coffee was not good, and wish the doughnuts were a little bigger. The service, taste of food and variety of choices outshines the bad points.

The store was spotless! Kenya, who served us was delightful! The cook did a great job with our breakfast croissants and the donuts, as usual were delicious.

I was actually extremely surprised at the quality of the donuts. I don't typically eat carbs but had a craving for donuts real bad, stopped by this small hole in the wall and so glad I did. Even though they are small, they are BUSY, and they could not stock the donuts fast enough. I got an assortment, they were very fresh, they were not greasy at all, light, fluffy, flavorful. The staff was very pleasant and the price was very reasonable.

My breakfast was so good! I love that they have so many options for breakfast sandwiches and that you can choose whatever type of bread you want! I was able to order exactly what I wanted (a bacon and cheese sandwich on a jalapeno bagel with cream cheese) and it was delicious. Coffee was hot and strong as well. All around great ordering experience!

Nice lady especially for it to be so early. I took my two girls to get a doughnut before school since we were ahead of schedule. Their eyes lit up when they seen the Easter decorated doughnuts. We each got one and they gave us a few doughnut holes. A nice way to sugar em up an send em to school, I love this place.

Super delicious. They close at 2 pm. However if you can get their early. You.will get a chance to taste one of the best donuts you've ever had. All made from.scratch daily. The building is also cute with a rustic feel. All brick walls.

This place is a treasure - where do I begin? Immaculately clean store. The decor/ambiance/shop set up was so fitting and charming. The price point was really a deal, they are pricing their quality food right. Now for the real superlatives: the selections were vast, they all tasted exceptional, and the staff bring the BEST CUSTOMER SERVICE. I felt welcomed and invited to their business. Nothing about my experience was bad, period. If you are in or near Austell, the only reasons you shouldn't eat here are: ce

They do really good, in-house donuts. My wife especially loves to stop here when getting donuts for coworkers. Me, I prefer a heartier (read: meatier) breakfast. Their breakfast sandwiches do not disappoint. I usually get the "T. Rex"; egg, turkey, bacon, cheese. All well cooked, good way to start the morning. I only wish they also had a cuban sandwich, like the other location... *ahem* ;)

I heard this was supposed to be an excellent doughnut place! My wife's idea to stop and get a dozen! Maybe it was a bad day or something, but the oil was old which didn't make for a very good doughnut! The lady talked me into a dozen ($15 dozen at that!) And then didn't even have the whole dozen, so I got 2 different kinds that weren't that great! Like I said maybe a bad day, but don't upsell me on things you don't have! Maybe I'll try a different dough in the box location, as I heard they are very good dou

Absolutely the best place for custom doughnuts. Always great service regardless of the location. It's been awhile since I've been here, but they've found a way to get even better. More selections than before and now 3 locations. They are truly changing the donut game.

Donuts are VERY good. I've had donuts from Revolution and Sublime and while those are fine, Dough In The Box blows them away by a mile (and without paying $36/dz). They taste super fresh and have an excellent bite. Wide selection of classic flavors and some exiting ones. The strawberry glazed and Nutella were my favorites. They have coffee and hot food as well, but I was there for the donuts and didn't pay them any mind. DEFINITELY recommend. If you're in downtown Austell, be sure to stop by.

I ordered glazed donuts and to my surprise they were dry. I really wish I got Krispy Kreme instead!

My wife and I ate from DITB a couple of days ago. We ordered from Grubhub and the croissant and mini pigs in a blanket were amazing. Also the donuts are very fluffy and not greasy at all. One day we plan on going to the actual place. Keep up the great work!!!!

Doughnuts were dry but I came at 7am..why so dry? Fritters extremely dry. The doughnuts are not what they use to be!! Never will I go again

Service is always personable and special. They tailor make my husband's donut. Has to have chocolate and nuts. I am a huge fan of the ham and cheese croissants. They heat them up, add a little mustard and perfect way to start the day.

Friendly and helpful employees and the doughnuts and croissants are excellent! Prices are very reasonable. Good location too. Recommend Nutella, lemon, raspberry and cranberry (seasonal), vanilla cream, chocolate topped. Boston cream wasn't the best, maybe just not what I'm used to.

Always pleasant service and wonderful donuts. The atmosphere is cute and unique. My family loves sitting inside to eat, speaking to the family that owns the place, and watching the train go by. We always take a picture outside by the fountain as a memory as we leave.

I absolutely love this doughnut shop and my 4 year old son does too! They have a great selection of fresh doughnuts. The people are always as nice as can be. I met the owner a few years ago, when I built a cover for his cooler in the back of his Austell Rd location and he was incredibly nice and was a very hard worker. I haven't tried any of their sandwiches, but I will soon!

I visited Doughnuts in a Box(Austell location) and I will definitely go back. The doughnuts were so fresh and tasty. I only bought 6, but I will buy a dozen assorted next time. The sales lady was very nice too.

Friendly staff and delicious donuts. The prices are quite reasonable and the donuts are not overly sweet.

This is a great place! Homemade donuts, bagels and breakfast sandwiches! I recommend to chocolate iced, creme filled donut. Exquisite!!

I love this little shop. Right down the street from me Food is grest and of course the donuts are so good.

Excellent donuts and friendly staff. I went late in the day, so selection was limited. However, I still found plenty of tasty donuts. They also add complimentary donut holes to every order.

Been going to Dough in the Box doughnuts since the Marietta store opened in 2003! Have absolutely never had an issue of any kind. Went to Austell this am and looked at their selection and asked the young lady what changed with their old fashioned sour cream doughnuts since they looked all shrunken up and different. She said "I don't know I'm not the baker." Went ahead and placed my order and when the baker came out asked him the same thing. He said he did them the way he always did and they were not dif

Good selection of donuts, and the price for a half dozen is phenomenal. Breakfast crossant is tasty, but I don't recommend the bagel sandwich. Favorite donuts are Boston creme and blueberry fritter.

My 1st time here. I stopped after work around 7 am and it smelled amazing. I got a dozen donuts and they were amazing! I will definitely be back! Staff was super nice and helpful!

Just went in this morning to get my family a dozen. This awesome place offers plain diabetic donuts. Absolutely love that they do this! Staff was super friendly and had me in and out in moments. ?? LOVE THIS PLACE.

Family owned, great atmosphere, sandwiches and cronuts. Not sure if that is spelled correctly, but who cares when your eating a croissant, fried and glazed to perfection. Absolutely love this place, and the people are nice and helpful. And of course, they have coffee for dunking your cronut.

If you are looking for a clean place, where you will be served quickly, politely and respectfully, and where the food is also delicious, this is the place!!! The only drawback is that they close at 2 in the afternoon!!!

They use to make in house Donuts before. Like were I am from Los Angeles. 110% better then Dunkin, and Crispy Cream, but knowing the shells are made outside; even if it's from thier sister store; it takes some freshness, from the product. I think Dev's Donuts is King right now. Sandwiches are A+ still at Dough In Box.

Kind service, SUPER delicious food, and for an amazing value! We had the cannoli donut, a blueberry fritter, and the egg and cheese croissant. The way they cook their eggs is ?????? Go check these guys out!!

Dough in the Box makes fantastic doughnuts. This new location in Austell has the same great food as the Marietta location, but parking is a lot easier. Don't try to park on Veterans Highway. Instead, drive around to the opposite side of the building where there's a nice lot that's shared by several businesses including South Cobb Diner.

ABSOLUTELY LOVED IT!! Me and my kids went 2 days in a row! If you don't try the "Cronut" you missed out!! It's a croissant fried like a donut and covered with glaze! So goooddddd!!!

It's usually really good because of selections. Today was a life happens situation because the choices were limited. I had already took the time to stop and promised my class I would bring some of Dough in the box doughnuts so I had to get some. I just hope they are pleased with the limited selection.

The service at DITB is amazing! If you are looking for a local, high quality and fresh donut spot....this is the place. They also do breakfast sandwiches and brew coffee! My favorite is the chocolate sour cream donut. But try everything. You won't be disappointed.

My new favorite breakfast spot. Friendly service, great food and coffee and fast service

So much more than a donut shop..just all around heavenly goodness! I recommend everything with a Jamaican coffee. Keep small business alive folks try them out you won't regret it.

I love to try new doughnut shops and this one is my favorite so far! The doughnuts are fresh and not overly sweet. The owner was super friendly and helpful in picking out our selections.

Donuts always fresh and they have so many to chose from, I drive 15 miles just to get them, Thank you

Just like our favorite bakery in Wisconsin! Love it! The people are great too! To owner: Our favorite bakery is Paiellis in Kenosha. That's so crazy they were trained in Waukesha! Thanks for making GA feel a little bit like WI.

I go there every weekend for my turkey bacon egg white and cheese croissant. The sandwich is great and I love the staff. The best neighborhood donut shop.

Had the pleasure of visiting for the first time recently. Very good selection. Very welcoming atmosphere. Let?s not forget the doughnuts ?? - Delicious. Price is very very reasonable. Will definitely return again and again and again ??

Donuts always have been the best.. Although if you dont get there early. Like before 0900hrs.. The Pickens are SLIM to None... But whatever you purchase, its always the best you've tasted... NOBL1

Totally Amazing, Everything was fresh and the customer service is Awesome. I look forward to visiting both locations close to me in Fulton Industrial and Veterans Memorial. Coffee and fresh donuts and croissants.??????????????

Love the donuts here. They remind of the donuts in Los Angeles from the local bakery.

Took a few big bites and noticed the eggs are greenish grey on the inside. Never again.

I go here almost every day and the atmosphere is cool and the donuts are good.

The doughnuts are fresh and delicious. Even the doughnut holes were excellent. Friendly service. Great area. Clean environment. I wish I had a box right now lol

Glazed doughnut was the best i ever had. they have great prices. They have iced coffee! Yummy croissants and service was superb. ?

Always great service and doughnuts and all that horchata iced coffee that I love so much

The donuts are awesome the selection is great and the service was warm and friendly. They make you feel at home and you want to come back!

My favorite breakfast stop in Georgia. I recommend the blueberry fritter. It's my favorite. You wont find a fresh doughnut like these anywhere else.

Delicious buttery light donuts! Ordered on Uber eats! Will definitely order again. So good!

The Jamaican coffee is gooooood. Donuts, top notch. Sandwiches just perfect. Super friendly staff and very reasonable prices.

family owned hole in the wall donut joint nothing spectacular if you ask me some donuts look hella weird in the case (shape texture ect) not really busy when I went in so had a huge variety because its loads of donuts still there at noon.

Locally owned and operated. Fresh donuts everyday! No frozen stuff that's just thawed like the big chains. Friendly employees.

Great find! The doughnuts are fresh, soft and delicious. I wish there was a location in south Atl. Excellent customer service too!

Frequently Asked Questions

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Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

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Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

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