Dippin' Donuts

Dippin' Donuts

Reviews Summary

Most reviews praise the fresh, high-quality donuts and breakfast sandwiches, with many calling them exceptional or the best around. The coffee receives mixed feedback—some love it (especially iced and flavored varieties), while others find it inconsistent or poor. Staff are frequently described as friendly and patient. Several complaints mention stale or overpriced donuts, incorrect orders, and occasional hygiene issues (flies, animals). Drive-thru speed is noted as fast, but accuracy varies. Overall, it's favored for its fresh offerings and service, though quality control and pricing draw criticism.

About This Listing

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Contact Information

Address

519 Main St

Leominster, Massachusetts 01453

Hours

Monday 4AM-6PM
Tuesday 4AM-6PM
Wednesday 4AM-6PM
Thursday 4AM-6PM
Friday 4AM-6PM
Saturday 5AM-6PM
Sunday 6AM-4PM

Customer Reviews

This one mainly goes out to the absolute trash heckling me for no reason other than for being there while I waited for an oil change across the street. The charming group of four who think it?s appropriate to follow a woman outside after she?s removed herself from the dining area only to continued to be harassed. I was flipped off and blown kisses by grown men using vulgar language, a woman mocking me for asking them to leave me alone, all while the staff did nothing to intervene. I?ll add that I?m also six

I am responding to one star rating that was unfairly given by someone who should know the facts before judging others. First I weekly take my cousin who suffers from dementia out of the center were he now lives. Although we may have been loud, there was no intent to upset any other customers. Because of my cousins medical condition he can often act up with gesture and comments that happen with most people suffering from this awful condition. We talk with our other family and friends who were meeting the

Very good variety of donuts. Very nice shop to sit and enjoy them. Great service, too.

Dippin used to be great, service, food, value, etc. Now, I can't even get a coffee made the right way and I consistently am missing food that I've ordered AND paid for. When I go in to ask for the missing food they still don't get it right so rather than asking AGAIN I just leave. I'm not sure what happened to this location but it's been truly terrible, disappointing, and a waste of money /time over the last few months. Gourmet donuts down the street does a way better job at making coffee and making sure

Came here for their large variety of donuts flavors. Tons of flavors on their menu but all they had was the same 8 boring flavors every other place had. No chocolate cream, coconut cream, etc. parking is also terrible

Stopped here mid afternoon on NYE for a pick-me up during a mini-roadtrip. The staff were incredibly friendly and fun. Donuts were excellent, coffee was decent (but I tend to prefer dark roasts). Highly recommend, and will revisit next time I am driving through.

We are not from the area, northern Indiana, just stopped on our way out of town. Honestly would have rather gone to Dunkin, sorry. This place was real similar. We saw 4 star rating and decided that it must be better then Dunkin. We bought ?honey glazed? donuts(2.5 star), blueberry cake(4 stars), pistachio muffin, strawberry danish. Also, purchased coffee(VERY HOT- watch out). My husband likes it that way. Not me. Good customer service!

I just recently found out from an employee that they SAVE the day before donuts/donut holes/ muffins ALL pastries (they don?t sell) and sell them the next day if they aren?t ?hard enough to sell?. I asked if it was like that with all locations and they are? the boss is nice! But fake nice! She lied to me straight to my face when I asked if they are fresh every day! I?m so disappointed it was my go to spot , but if it?s that way with donuts I couldn?t imagine how they manage the food station ?? getting sick

Won?t be back. Poor woman at the counter had been left alone by her manager so the issue was not her fault; she was left by herself in the shop and overloaded with a flood of orders. Nevertheless, I had to wait a long time, the selection of donuts was less than advertised and what they had looked stale at 8am. After all this, ended up getting charged for and delivered the wrong order. Really disappointed.

Went here just to get a bagel with cream cheese. Usually I go to Dunkin?s but figured I?d give them a try. My bagel was so hard I couldn?t even bite through it. I had to throw it away. Very disappointed. Will not be coming back. The woman at the register was very pleasant though, the only reason I would even give 2 stars.

I dont know who I was served by, but she was super energetic and made me feel welcome even though they were in the middle of production with other customers in the drive through. Honestly I haven't even opened the box yet because I have been driving, but I was very impressed with the level of service. Her headset battery died in the middle of taking my order and she was super worried about it. Gotta respect the focus on the customer! Oh, just took a bite and the glazed donuts are epic! I will be returning..

First off I asked for a hot chocolate it was made perfect ask for glazed Donuts a little bit stale but the reason why I gave it a one it is while I was ordering my food at the counter with open display cases of food a German Shepherd came from the kitchen jumped his front paws on the counter totally shocked me! Meanwhile the woman is having a conversation with an elderly man that was risque to say the least and I think it's a law that an animal running around loose behind the counter and in the kitchen! wha

Great variety of donuts, muffins and coffee honey dip rolls to choose from everything else was superb. The establishment is spotless. Friendly and welcoming. Coffee is GREAT! SO MANY CHOICES OF FLAVORED COFFEES. SEE YOU AROUND.

This place is great. I have not seen so many varieties of coffee they brew before and their doughnuts are delicious. The staff is very friendly which really helps contribute to a great atmosphere. I will be back next time I am in town.

Best breakfast sandwiches and super nice staff. It's worth the extra drive to start your day with a satisfying, fair-priced breakfast. Huge assortment of flavored coffees too.

Always friendly. Best quality for food and drinks. A wide variety of flavors you can't get at the chain places. Pastries are always fresh; and their breakfast sandwiches are made with fresh eggs and are huge! Love this place.

The person getting our food had her mask down below her nose and mouth. Our order was also wrong this time in a way that made no sense. It is unfortunate because I really liked the place, but no mask while handling food is just not acceptable right now.

Best coffee I have ever had! Peanut butter Oreo! Your welcome ?? not only did the lady named Nelly make me an amazing coffee but she was so sweet too!! I will be going here every morning on my way to work!!

Order hot almond joy coffee. It was terrible. Coffee tasted like it had sat around for hours. I typically do not use sugar...I had 2 packets.... Took a few sips as I exited the parking lot.. dumped it out at the traffic light. Sooo disappointed. O the fly's all around the donuts and coffee rolls was disgusting.... Although they were very large in sizeI could not order one due to the amount of flies that were all over them..I hope everybody knows about them as they are ordering donuts through the drive-thru

Asked 3 days in a row for a particular item and they couldn't complete the order once without doing it wrong. I've given up and wont return. If you cant toast a bagel properly you should find a new career.

I've given this place three chances. Everytime I need to report me order a minimum of two times and everytime the order is still wrong in some way. Today's was a like of sausage on myour sausage egg and cheese sandwhich. The food and coffee are good (when correct). But the service is awful. I typically go Sunday morning, maybe it isn't always this bad. I won't be going back.

Great customer service. The woman was polite, helpful and a please to talk to. The donuts were delicious and I'd go there again. Thank you.

Amazing coffee, and donuts are beyond words

The breakfast sandwiches here are delicious. They don't taste mass produced like Dunkin'. 2 eggs in every sandwich. Donuts are great, cinnamon buns are monstrous, tons of coffee flavors.

Went here for the first time today, Stephanie was amazing and so nice, give her a raise please!! Good coffee and great service! 5/5

Best donuts in Leominster. Better than any of the chain shops. Always fresh, good variety. Staff is very friendly. Drive-thru service fast. Avoid Dunkin Donuts across street as they are the negatives of all these positives.

Still coffee, lady behind the register was a little rude, tho I probably did interrupt a manager call from the sound of it, however, though it wasn't fresh, the Boston Cr?me donut was actually worth it

Got a dozen donuts for the office this morning and a chai latte. The donuts look fresh and they had an amazing variety. The Chai was sweet and creamy with a hint of spice. I will never go to Dunkin donuts again.

FRESH FRESH DONUTS! SOFT, SWEET NOT LIKE DUNKINS, THESE ARE MADE RIGHT THERE ON THE PREMISES!! DONUTS SO SOFT AND THE CREAM IS FRESH AND JELLY IS FRESH! THE BOWTIES ARE OUT OF THIS WORLD!! SO SOFT BOT STALE OR DAY OLD NOPE THESE ARE FRESH!! THE MUFFINS ARE BIG AND VERY SOFT...FRESH, FRESH, FRESH!! 5 THUMBS UP 5 STARS!!! I HIGHLY RECOMMEND THIS PLACE!! AWESOME PLACE!!!

My family and I travel thousands of miles to go to Dippin' Donuts because they are our favorite globally. This day was no different, we had flown in from Washington state. Imagine our disappointment when we bit into day old donuts and one that was still uncooked inside. My kids were completely bummed since it had been 4 years since their last Dippin' Donuts experience. I know the difference between cold donuts and stale donuts because I used to make them for a small family business in Maine when I was in hi

A favorite stop and treat! Fantastic! Never had anything bad nor stale from there.Not like another famous donut place. Staff have always been friendly.

Miscounted donut holes, begal was freezing and the sitdown guests were loud

I just moved to the area and I think I found where I can get my morning ice coffee. The donuts are very delicious and fresh. I highly recommend stopping in.

Best coffee around. Donuts were will made also. Been 4 years since returning to the area, they've not lost a bit of quality or service.

The coffee is above average but the breakfast sandwich and donuts are exceptional. Drive thru wait time is 3 minutes.

Nice staff patiently waited for 6 year old twins to make deep decisions involving sugary breakfast treats. So many sprinkles so little time!

Food is good unfortunately when I went the girl had forgot to put egg on my steak egg and cheese croissant

This place blows dunkin donuts out of the water. Great sandwiches and Huge coffee flavor choices. Great job

Beware! Payed with my card, and the older woman at drive threw added a tip without my permission. Don't trust this place.

Only went through drive thru twice lately. The ladies there are so sweet and friendly.

Best coffee and sandwiches around. They also aren't usually busy so I can get in and out quickly.

Best place in town for coffee and donuts...Best customer service ever! The girls are all nice!

The prices of donuts are stupid if you want a dozen donuts it's almost $18 that's crazy

Love the French vanilla coffee!!! The egg sandwich is the best not from the freeze fresh.

Nice, friendly and clean place to have a cup of coffee with a few dounuts.

Good selection of donuts and friendly staff. Convenient location.

Great homemade donuts & ice coffee. Those are the only things I buy when I visit here.

Svc was great! But the food wasnt fresh tasted very stale. Cream cheese tasted horrible

Great donuts, good coffee and so much better than Dunkin.

I went to this location and had the experience ever...the girls are very friendly! The best Customer Service in town!

Coffee was average priced. Great variety of donut choices!

They always get it right. Masks are worn, and everyone so far has been awesome.

Awesome awesome awesome! All around great atmosphere and customer service. I'm definitely a fan

Biggest coffee roll ever plus the worker is pleasant on the eyes

Mango smoothie were not good , but all the doughnuts were ok

Best coffee in town! I love the boston cream.

The service was the worst the girl taking the order was so slow and when I told her she was slow she threw the bag with my donut on the counter .

Very friendly customer service and well kid friendly motivation and patience.

I drive out of my way for Dippin. Best coffee and donuts!

Best cofee and services around. They are amazing

Chocolate coconut are my favorite. Best donuts around.

Staff and food is beyond expectation. Best around!

This location has the best doughnuts in central Mass.

Good iced coffee, friendly staff.

Best place for coffee and raspberry squares

Fast but inaccurate, coffee is wrong 3 out of 5 times.

Good coffee, very good donuts. ??

Excellent donuts. Much better than the competition!

Great coffee & great customer service :)

Very friendly staff and great pastries.

Bagels, donuts and sandwiches way better than dunks

Great service excellent coffee

Great coffee, donuts are huge!

So much better than other chains

Great Ice coffee. James Viola Leominster ma

Nice staff but order was 100% wrong

Good donuts. Love the service

Quiet, friendly, great food

Good food, terrible coffee

Always wonderful people there

Great choice donut holes

The best products in town!

I was here in Sept., ?14

Always great service

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Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

Is this just for big cities?

Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

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