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13578 E 131st St
Fishers, Indiana 46037
Jack?s Donuts is a great spot for donut lovers. They offer a wide variety of flavors, from classic glazed to more creative options with unique toppings and fillings. The dough is soft and fluffy, with the perfect balance of sweetness and texture. The atmosphere in the store is cozy, and the staff is always friendly and helpful. Plus, they serve quality coffee that pairs perfectly with their donuts. If you?re looking for a great place to enjoy breakfast or satisfy a sweet craving, Jack?s Donuts is definitely
EDIT: Owner always has same excuse when a bad review is left- he checks and magically they did have donuts or they had ?large? orders that day. How about you own it and acknowledge that you are not supplying and stocking properly. ALSO, yes I did see a 3rd Spanish man step out- my review was based on the 2 Spanish females in the retail area. I had no interaction with the man. NEITHER female could answer my simple question. I don?t care of their work history or if you consider them family. I live in a countr
My son and his friend walked over to Jack?s today and got some donuts. They both said not only were they the best donuts they?ve ever had but the customer service was also super incredible. Thank you so much for your kindness!
While I understand the challenges of finding good help, my experience this morning has made me reconsider ever visiting Jack's again. I was second in line and waited 5-8 minutes while a staff member rushed around filling orders, completely ignoring me as a line formed out the door. After silently observing for a while, I finally asked for two doughnuts that I saw being packed in dozens by another team member. I requested one of the many dozen pink-iced doughnuts, thinking it would be appropriate for Valent
We have been going to Jack?s for years but the last two weeks we have gone the chocolate frosting on the chocolate sticks has been lighter and doesn?t taste as good and they have been stale. We come at 7:30 am so it seems like the donuts were leftover from the day before. We are really disappointed because this has been our weekly fun thing to do and now we have to find another donut place.
We have been going to this Jacks location for years. Now the selection is lighter, the taste is not as good, lighter on the topping. The staff is not as customer centric, no hellos, no anything. Sad, another franchise going down.
Always out of donuts and dirty lobby. This place is poorly managed. If you decide to enjoy your morning and not be there when they open the door you?re not going to get anything good. They have been there long enough to look at sales trends and make the appropriate amount of donuts. Plenty of other shops out there that keep stock full. If your open u til 2 don?t run out of donuts at 930am
The staff has always been nice, and I love that they have a drive-thru, but that is the extent of my positive experience the last couple of years. I used to love Jack's Donuts, but things have changed, and not in a good way. I usually order the same donuts, Tiger Tails and Bavarian Cream, but the size of the donuts have significantly been reduced. Also, just last week, I went thru the drive-thru to order those donuts and in addition to the size being smaller again, the icing on the Bavarian Cream was diffe
I experienced a hiccup during my visit. I received the wrong order. The staff appealed to be struggling after another visitor picked up his ex-large doughnut order. This depleted in-store doughnut selection.
Sat for over 5 literal minutes in the drive thru and watched 4 staff scurry around inside but ignore the window. If you choose to have drive through service and have the light on, then staff it. If not, close it!
Only ordered 3 donuts so didn't even think to check and make sure I got the correct ones. Of course when i get home and open the bag, the girl gave me the wrong donut (to make matters worse the one she got wrong was the one my daughter requested for her bday tomorrow morning). Drove back immediately and the store was closed. Hours on the door state open 6a-6p, and it was only 4pm. Very frustrated. Poor service.
A friendly local donut shop. We have started going here lately and often go later at night for a late night donut run. Donuts have always been great and very friendly staff. Thanks for having a great smile and attitude for later at night often near closing time. Really can't believe the bad reviews for this shop, not sure what they are expecting.....people it's donuts. EAT THEM AND YOU WILL BE HAPPY AND SMILE MORE!!!
This place was Amazing when they opened, last time we got donuts they were stale, and the past two times we have tried to go during their POSTED business hours they were closed (sold out) including us going today to give them another shot. Before noon locked up and sold. What the he'll happened to this donut shop.
Very nice and if I don?t have enough money they give me it for free.
We live in another state but visit family in Noblesville once a year. We always stop at this location on our way home. It?s always delicious!
We used to come here all the time when we lived closer. We decided to make the trip over there for old time?s sake for my son?s birthday and was shocked by how terrible this place has become. They had few doughnuts to choose from, including no glazed or any vanilla icing top doughnuts. The doughnuts they did have were stale. I see other reviews saying they?re gas station doughnuts. I couldn?t agree more. Half of them were not in the correctly labeled bins so ordering was difficult. Service was awful. I orde
Quality has gone down tremendously! I used to love their doughnuts but now I go to other places to get mine. Maybe some day the quality will go up but now they are in the Kroger section when it comes to quality. It is up to 21$ a dozen now!
Three words: Terrible quality control. See the pictures for my last two experiences getting Long Johns (vastly different size AND taste). This is a training/management issue - not a direct criticism of the people working there. They are always friendly (albeit understaffed). Too many other options in Fishers, so we won't be back. I suggest you do the same.
Just order doughnuts from this place and was very excited to try. Dissatisfied. The doughnuts didnt taste fresh for 9am, I didn't get the order i asked for and was sent no variety, chocolate, sprinkles and toffee? For the price that I paid almost $20 for a dozen I would have expected that there would have been a decent variety and they would have been fresher. Lesson learned
Just picked up donuts at 6AM, right after opening. They were obviously left over from the day before. Glazed donuts were ice cold, stale and hard. Paid $20 for something I could have gotten at the local gas station for 1/2 the price. This seems to be a re Turing problem based on the reviews. In the bright side, the employees there are always very nice and give great service.
Jack donuts is an amazing place. The doughnuts are always fresh and overall just love it meet my dad by a ton of donuts for my church every single Sunday. The place is very clean. There?s an amazing atmosphere. The service is perfect and the food is even more perfect. This place is overall amazing
The customer service was top tier! The donuts tasted stale, seems as if they were leftovers from last week. I came at 8:30am. We got a dozen mixed and 2 dozen donut holes. Everything was terrible. Props to the customer service though! The girl that helped me was very sweet!
If you do an online order and come into the store they will ignore you. They help the line as they walk in and ignore you every single time. At least 10 walk ins were helped before I was even acknowledged will not be coming back.
I was a bit sad that the apple fritters had sold out when we were there(1pm on a Wednesday). But, we ended up getting a half dozen donuts anyhow. It cost $9 total and they were good. The staff here was incredibly helpful and friendly as well.
The donuts taste great. The delivery is not so great. Each visit has resulted in donuts stacked on each or sideways ruining the toppings.
All you need to know is where Jacks is located. After that you will never need another donut shop.
My kids love Jacks donuts. It is my kid bday. I go in to get them donuts there are 3 high school kids working. the case is basically empty and they were more interested in there conversation then the guest. How are there no donuts out on a sat morning at 830am???? I got 6 donuts I was going to buy 2 dozen but again they had no donuts. very disappointed
Great tasting donuts today! Very thankful! Cake donuts are right on the mark today! We had many flavors and they were all good! Way to go Jacks in fishers!
I went in on Wednesday April 5 around 1:15 in the afternoon to grab a couple of donuts for my son. The first thing I noticed was there was not much to choose from, I didn't think to much of it I just figured they had a busy morning. I get 4 donuts and a dozen donuts holes for $7.65. I get them home and try them and they are old. If you want to sell day old donuts, that is fine by me, just not for full price. My son ate his donut and I ate 1/2 of mine because it was crumbly and falling apart. The other donut
They were hard to find smallest shop I've been to of there's smoothie wasn't the greatest
Great selection and super fresh!!! Sorry, couldn't wait.??
My family prefers Tim's so I gave Jack's 4 stars since it's not the best around. However, it's a solid donut place with good options. I recommend the peanut butter donut and the tiger tail. The staff is always friendly.
Loved the donuts, service was great ??
I placed an online order. The times listed are until 6pm and I was emailed to say they close at 3pm. I was a little upset with the posted times being incorrect but I will say, I got another email stating they sold out at roughly 1pm. The way the email started I read it as if I wasn't going to get the team's donuts. Crisis averted thankfully. But waiting 15 minutes to get our boxes was the worst part. Kids loved the ?? and that's all that matters.
Gluten Free options! Friendly staff! Very clean and organized! Amazing donuts!
I have been a regular customer of this location for a few years now. It's usually been good, although they do have consistency issues. Sometimes you receive large donuts, sometimes they are small. It always seems to vary. However, when I stopped by today, I noticed they increased the price of a dozen to almost $16. That's just too much for this type of product. Nearby Kroger is way cheaper. I also noticed there was almost no line today when it's usually packed on Saturday morning. Good product, b
We ordered a dozen donuts and a bag of donut holes for our boys. We ordered through DoorDash so it?s their fault too. NO box of donuts. How do you not deliver the main item?! We used to love this place but the quality has declined significantly. We will not order from them again.
If you don't get there early, they will not have much in stock. Also, the last 2 times I've gone, I've been given a wrong donut even though they grabbed it from the right spot. For instance, it should be filled and isn't, or should be filled with jam and instead has pudding. By the time your kid bites into it and rejects it, we're already half way home. When you get them fresh, the donuts are tasty and if you get there early, they make a large variety.
Visiting Fishers from IL. Good friend told me we had to check out Jack?s & that it wouldn?t disappoint. We were recommended to get the Tiger?s tail (which we did.) I got a dark coffee & custard filled. Everything was fresh and delicious. Friends staff & beautiful area. Glad we checked it out.
We came in around 10:45am on a Sunday. I understand the donuts being picked over, but their customer service needs improvement. I did buy a cup for coffee, but then they did not have enough coffee to fill a quarter cup. I was told that was all they were brewing today, but then she went back to cleaning and did not offer a refund or to make an alternative. I ended up just throwing it away and leaving. It seemed like they didn't care.
We?ve been going here since they opened and appreciate that they offer a gluten free option. However, this location seems to have gone downhill in recent months. Several weeks ago we received a donut that was completely raw in the middle, and the long johns have gotten significantly smaller in size (more like a large breadstick) but cost the same. Might need to find a new donut shop.
Came by on a Sunday a little after 7:00 am, there was a few other customers while I was there, but thankfully it wasn?t too busy (for covid reasons). I really like the location! I got a Bavarian Cream and a Cronut for me and both tasted very good. I was a little disappointed because I ate over half of the Bavarian Cream before I got to the filling, but once I got to the filling it was amazing.
My son loves the choices here! If you're one to sleep in on Saturday mornings you might want to get your donuts the night before. Every GREAT donut shop will sell out! It's just the nature of the business!!! So go in your PJ's if needed! Seriously the donuts are amazing!
They could improve the coffee bar...Didn?t have coconut milk for us dairy free people. They should consider offering coconut milk & almond milk for those of us who don?t want dairy. Didn?t have a cold brew coffee. They just put hot coffee on ice which melts the ice immediately. Wasn?t impressed with the coffee side of things but the donuts are great as always.
Great experience ran in to pick up donuts for a meeting and found I had left my wallet at home. Thankfully they have tap to pay. Life Saver! Thanks again!
This location does not have a building sign which makes it hard to locate. The owners or management should consider in getting a sign so people can find the building easily.
I ordered donuts from Jacks this morning through DoorDash.. After spending $20 on 6 donuts I was excited to take a bite.. the flavor was absolutely awful! Tasted like flour or play dough.. weird thing is I ordered same donuts about a month ago and they were delicious. Makes me wonder if they are using cheaper ingredients due to the loss of business during the pandemic.. very disappointed ??
Fantastic and you'll love there selection. Donuts and a hot cup of coffee is a great way to start the day. It is having the drive thru so you don't even have to get out of your car or wait in line.
I LOVE the donuts, but it seems like every time I go whether it's a Sunday morning or anytime during the day, they never have enough donuts :( All I want is a few tiger buns and it's so disappointing, because when I'm craving Jack's I want what I love most!
The guys working today were amazing! Thanks for making my little guy feel so special! As we were walking out my son said, ?mom that guy is funny, I really like him!? We will definitely be back! Love the music and keep rocking the new hair!
Needed gluten-free Donuts for one of the young men on our basketball team so we can celebrate together and as usual Jack's came through thank you
They are little above average when it comes to donuts. Dont like the fact that they put the donuts at the end of the night that are left over under a very low heat to keep soft and then serve first thing in the morning. Or at least that's what I've been told by a person that works there. Tim's donuts in Mcordsville is probably the best donut place in the country in my opinion.
All 4 of the donuts i ordered were wrong. Asked for a chocolate iced cinnamon roll, got one with no cinnamon and fluff filling. Asked for two tiger buns and got two tiger rounds, asked for applesauce cake and got a vanilla cake. My family was so disappointed when we got home. The cashier did not mention to me once they didn't have what i wanted and just shoved crumpled donuts in the bag
We love Jacks but this location isn't great. We've ordered delivery from here a few times. This last time we didn't receive the right amount and the iced donuts were stacked on top of each other. I think I'll just go out of my way to go to the Carmel location from now on.
Jacks Donuts is all about community. They always have been. If you're coming here expecting Dunkin' Donuts, don't bother. That's not Jack's Donuts. They specialize in yeast donuts, something you don't usually find in the b I g national chain stores or your local supermarket. They do a yeast donut unlike any other and the taste will both delight you and stay with you! Get yourself an incredible cup of coffee while you're at it!
So many people rave about Jack's Donuts. They are just okay to me. The people are pretty friendly. They are usually out of multiple types after 9AM or so and the selection isnt massive. They do have great deals from time to time and I'm told their coffee is great.
We travel here every year to visit and always get cronuts as they are the best in town. Our first day we arrived at 7 am to find cronuts were sold out. The staff did not seem to care so after emailing them I recieved a very quick response and they held them for us next day. 5 star for the owners effort to make us happy. A must visit for tiger tails and cronuts!!!
I ordered 5 dozen donut holes from GrubHub. I got a call immediately to say that they didn't have what I wanted. But they had 2 dozen white donut holes and could give me some white donuts instead... I opened the bag and they had only given me 3 white donuts. I'm babysitting 6 kids and me and my dad here. 2 dozen donut holes and 3 donuts is not even close to enough. Severely disappointed.
Ordered 5 dozen donuts and donut holes for my son?s graduation open house. They were ready on time and were a huge hit at the party! Thank you for delicious donuts and great service.
Today is my husband?s birthday so I thought I would start his morning with donuts before work. Hours on Google say they open at 5am, hours on the door say 6am (on a white piece of paper), large sign says curbside pick up 6a - 1p. All lights are off. I called and no one answered. So are you not actually open at 6am as posted on your building? I finally left ten after 6. Very disappointed.
They made me a special donut because they were out of my favorite one. I didn't even ask or make a big deal. I was just gonna pick something different but they made me 1 of my favorite. Sweetest people. Amazing donuts. My boyfriend and I love going before church
Donuts we're good, but the only reason we went was because Santa was supposed to be there per their Facebook page. When we got there he wasn't there and they had no idea about the Facebook post even though it even cycled on their screen saver in the donut shop while we were there. They didn't seem concerned with the error at all and just asked us what donuts we wanted like nothing happened.
The ladies in the Fishers' location were extremely helpful. I have a very large order and had amazing service from the moment I walked in the door.
The staff and manager went above and beyond to help make our Christmas party extra delicious this year! Everyone absolutely LOVED their yummy Jack's donuts! Thank you for caring so much about other local businesses! Have a Merry Christmas! ????
How hard can it be to make a good donut? Apparently very hard judging by the other shops in the area but Jack's nails it. The line wrapped around all four walls when I was there, granted its a small space and the staff is quick on their feet so I didn't wait long. I'd wait on line an yay if it means not having to eat the nasty stuff at other donut places.
They make the best white cream filled with chocolate icing. That being said, they run out before 9:30am. Their donuts are sooo fresh. Too much glaze hides the good flavor of the donut.
Love these donuts. Sometimes they sell out of the good stuff in the morning if you come late but that's the nature of the business. One thing I would suggest is a kids specialty donut. Got my daughter a cinnamon bun because it was sprinkled, bigger than her head. :) She still ate it.
First time to ever go and it did not make a good first impression. Was excited to go after seeing them on the news and selection was disappointing. Only about five choices and they did not look well made. Out of four coffee carafes only one had coffee. Trash was overflowing. It was a holiday weekend and the staff did not seem prepared for extra business.
My family and I have always been very loyal customers of Jack's but, unfortunately, we will no longer be giving them business. We went and got a dozen donuts and I asked specifically for an applesauce cake. When we got home, we discovered we did not have twelve donuts and I discovered they had given me some sort of sour cream donut. When we returned, there was a different person working and he seemed very nonchalant when we informed them of their mistake and expressed our disappointment. He ignored the fact
I love the donuts wish they had more filled ones. I enjoyed the ice coffee drinks. I have found that they have a different taste depending on who makes it. Still am happy with the service and it all had tastes good
Closed at 5:12 pm on saturday. Very unprofessional to put a sign you are open till 10 pm but you are closed
I was a bit skeptical because of the hype this place was getting before they opened. However, after eating here probably ten times now, they lived up to the hype. The donuts are excellent (iced cinnamon rolls are addictive) and the people are very friendly.
Went in for donuts on a Tuesday morning and was waited on by an older guy early to mid 50's. He acted as if he never saw a black woman before. He stared at me incessantly even while he was reaching in the case for donuts. I was weirded out and uncomfortable by this. Their was no conversation, just him mugging me the whole time. What a jerk! Will not patronize this place again.
I have tried twice to come to place an order. Both times (during regular business hours) there?s a note taped to the door that they?re out of donuts come back tomorrow. I just want to place an order. Yet when I called no one answers the phone.There are employees inside, I can see them. But they won?t come to the door- they just tell me they?re closed.... ??
My favorite donuts!! The line was to the door yet we were only there 7 minutes. Impressive!! You guys are awesome!!
Best donut holes in Hamilton County...and they always give you a bakers dozen...as they should!
There donuts were dry and not fresh they diffently tasted old, I went there because I thought my son liked them but he had so many bad donuts he quit going there I didn't know this but after eating part of one I know why he quit going there. He said he went in there asking for fresh donuts and they told him they make there donuts at 3:30am and that's it they don't continue to make them fresh thru out the day. The employee who he talked to was a teenage girl and she told him that some of them were day old do
Rude staff, certain donuts are scarce way before closing and they don't/won't make more. Overpriced for what you get. I'll travel to Long's Bakery for better service and melt in your mouth donuts.
Our family loves this doughnut shop! Doughnuts are always moist & tasty! Normally a good variety to choose from. Staff is always super friendly and helpful. When we are craving doughnuts this is our favorite place to stop!
The staff is pretty friendly, and for the high volume of customers they have, they always seem to have a good amount in stock. It's good to have a Jack's away from my home Jack's (the original) in New Castle. Highly recommend.
Yum! Great donuts! Arrive early or your variety to select from will be more limited but that's to be expected with an all day donut shop. Staff is always nice and helpful.
Low inventory but always great
I was supposed to celebrate a milestone with my 2 year old grandaughter by taking her for a 'pink sprinkled' donut. We are self-quarantining so I could not take her or even bring her one. I ordered through Door Dash and bought her a 'pink sprinkled' donut and milk from Jack's. You can't choose a specific donut but you can put in notes and requests. Jack's - YOU NAILED IT!!! And you made not only a 2 year olds day - you made my day!!! Thanks also for partnering with Door Dash so people an still e
Went over to get tiger tails for breakfast for myself and my wife and at 6:30 am and only thing they had was day old ones. Very expensive for day old donuts. Will not return as you should be able to get fresh ones
Friendly service and great donuts. Even if the line is long don't worry it moves very quickly. Enjoy! Try their new drive through!
I don't think the girl knew what she was doing. Didn't quite hear the total, but I've never needed to question it. Got home to find out my order was wrong & to top it off, she over charged us. I filled out the online survey and to my surprise, I received a prompt response. They took care of everything.
Great place to get some delicious donuts. They have a nice variety daily and unlike a lot of donut shops they are open late. So if your in the mood for an early evening donut, they got you covered.
Great service and donuts. Perfect place for a morning stop heading to work. The pick up window makes it even more convenient.
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