Blackbird Doughnuts Watertown

Blackbird Doughnuts Watertown

Reviews Summary

Blackbird Donuts receives mostly positive reviews, with many praising the delicious, unique flavors and high-quality donuts, especially the vegan options. Staff kindness and excellent customer service, particularly from Nick, are frequently highlighted. The cozy, aesthetically pleasing atmosphere and convenient seating add to the experience. However, some reviewers criticize the donuts for being stale, dry, or overpriced, with occasional complaints about inconsistent freshness. While most ratings are 5 stars, a few lower scores reflect dissatisfaction with texture, value, or rare rude service. Overall, it’s a beloved spot with minor quality control issues.

About This Listing

Has Vegan
Has Chocolate Variety
Has Dairy Free
Has Nut Free
Has Yeast Donuts
Has Fruit Flavors
Artisan Made
Family Owned Business
Has Seasonal Products

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Features

Has Vegan
Has Chocolate Variety
Has Dairy Free
Has Nut Free
Has Yeast Donuts
Has Fruit Flavors
Artisan Made
Family Owned Business
Has Seasonal Products

Contact Information

Address

116 Bond Sq

Watertown, Massachusetts 02472

Hours

Monday 7AM-6PM
Tuesday 7AM-6PM
Wednesday 7AM-6PM
Thursday 7AM-6PM
Friday Closed
Saturday 8AM-6PM
Sunday 8AM-6PM

Customer Reviews

First, the good: The ube iced latte was fantastic. Smooth, flavorful, and refreshing. I?d definitely order that again. Now, the bad: Unfortunately, everything else we ordered fell far below expectations. We got five donuts and six minis, and they ranged from mediocre to completely inedible. The Boston Cream had a disturbing fizzy taste, like the filling had gone off. Clearly past its shelf life. The Raspberry Lemon donut was stale and chewy. Tasted like it was made days ago. The Carrot Cake donut had a st

This morning I picked up 2 dozen donuts to share with some colleagues. You would have thought these people got rich from bonuses. The roar and the buzz coming from our dept was like something I have never heard from the two years in worked there. It's a pretty sleepy office. People were thanking me like a national hero as they left for the day. Your donuts are my new super power to win over even the most cynical and critical crowds.

Lovely addition to Arsenal yards. I especially love the vegan options they have, including the strawberry frosted. Very quick service and the donuts are always fresh.

This is my first time at this Blackbird location and I was pleasantly surprised at how beautiful the space is. The location in my neighborhood doesn't have any seating, so I found the seating here to be a nice way to enjoy my doughnut fresh. I also ordered one of the seasonally matcha lattes, which had a good amount of sweetness while still maintaining the matcha flavor.

I have noticed this donut shop after visiting arsenal yards and my wife told me that we should try it. This morning I was in the area and stopped for some donuts. I got a half dozen and a coffee for $25, so my expectations were high as far as donuts go. After trying their donuts I can honestly say just go to Dunkin. Their proofed fluffy donuts were very chewy and tasted like grease. I think this might have something to do with the weather but again Dunkin's donuts have never tasted like this. Their cake don

The lovely person working here (I wish I knew their name!) was so kind, considerate and generous. They took the time to show me their offerings and just really made my day, so thank you & these things do not go unnoticed!

I've gotten delivery from this place twice. They have amazing cinnamon rolls!!! Nick really went above and beyond when preparing my order. I was having a rough week and he made my week so much better, hope he is blessed with everything he wants and more.

I don?t often eat donuts but these are delicious! Also the nicest staff, always up for a joke. Highly recommend!

Got a 6 pack of the donuts. But not worth the price, and not packed with good flavor.

I got a box for friends who graciously chopped them all up so we could try a bit of each. The passion fruit one is DIVINE! I don?t normally like doughnuts. I got them because my friend does. But the passion fruit filling was like a custard, and it felt like some fancy flan! Delicious! Strangely, the Boston cream was my least favorite. The filling wasn?t pudding-enough for me. Too liquidy and the taste was off, but I found myself enjoying the oatmeal one and the coconut and the mint chocoalte and the

Decided to have holiday treats today with fresh donuts this a.m. Love that salted toffee! Anything chocolate too. Delivery was smooth through their website. They sent DoorDash. On time and in perfect shape.

This place is really cute. Donuts are high quality and unique flavors! Excited to come back and try their lattes!

Very good donuts, but they rarely have the donut I want in stock (I am vegan, so it significantly limits my options). Seems like 3/4 times I go in to buy a donut, I end up walking out with nothing.

Coffee is okay not bad. The donut was dry though, maybe next time I'll get another donut selection.

Great doughnuts. The classic ?Blackbird? is my favorite. There?s a few tables inside to sit and enjoy your doughnut and coffee.

The place is really cute and has a really great aesthetic. I ended up buying 6 donuts right after they opened. The donuts themselves were okay, but I think they were a little stodgy/stale. I haven?t tried other locations, but I was impressed with their flavor combinations, just not the freshness and airiness of the donuts the day of. In order to get a box, you also need to buy at least 6 donuts.

I've been to many of the other locations for Black Bird and was quite excited when I saw this pop up in Arsenal Yahd. The interior of this place is beautiful and well color matched. Seriously, the donut boxes match the tile. It's clean and tidy inside which creates for a welcoming spot to sit and relax for a bit. Everyone that works there has been so kind, it feels like I've made new friends.

Absolutely love the donuts, ambience, and staff. Nick is the sweetest and has outstanding customer service. So happy they opened this at AY as now I can walk downstairs and get a little sweet treats

Tried one today for first time then I ate another couldn't help myself. Blackbird doughnuts will make all other doughnuts trash tier after eating one.

The newest of the Blackbird family is a very pretty, cozy take on the BB look. The doughnuts are so fun and park behind the Garbanzo for quick easy spots. Let?s not forget Nick who is superb!!

First time a week ago, great expression vegan cranberry orange donut had and hot chocolate with oat milk, vegan options and dairy free milk options for hot drinks, Kind employees m rewards program joined, Don?t need app just use your card when you pay

Doughnut was weirdly tough and greasy- like maybe it was a day or two old? The cream and the topping were great but the doughnut itself was not good, especially for the price.

Great food and coffee but the staff are absolute treasures. Always a great attitude and honestly it?s hard to walk out of there not smiling and feeling positive. One of the highlights if Arsenal Yards!

Awesome donuts. The lemon coconut donut was especially delightful.

Nick is amazing! Thank you for the extra donut surprise! I had a terrible day and it really helped to turn things around.

its more like stale bread then a donut

Rude, condescending worker who was talking down to me when I was ordering, would never come back

Love this place. Great and unique variety of donut creations. I'll be back for more.

Blackbird Donuts is fantastic! Without a doubt, best donuts I have ever had!!!

Received a very dry donut, not what I expected

Loved it, great doughnuts

Frequently Asked Questions

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Can I search by flavor or dietary preference?

Absolutely. Filter by popular flavors (like maple, custard, or vegan chocolate), or search for shops offering gluten-free, keto-friendly, or dairy-free options.

Do these shops offer delivery or pre-orders?

Many do! Listings include details on delivery partners, online ordering, and whether you can reserve boxes for pickup—perfect for gifts or events.

I want to send donuts as a gift. Can I do that here?

Sorry, but we don't support this yet! But we are considering adding this option!

What are “limited-time” or seasonal flavors?

These are exclusive donuts offered for holidays or specific times of year—like pumpkin spice in the fall or strawberry shortcake in summer. Check back often—they go fast!

Is this just for big cities?

Not at all. We’re expanding constantly, including small towns, roadside bakeries, and regional favorites. Sweetness knows no bounds.

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