BIGGBY COFFEE

Coffee is absolutely perfect and the staff is friendly. The only food item I tried was the bagel, it was mediocre. Sometimes the drive through line is long but it usually moves fairly quickly. Overall very nearly perfect if you enjoy a decadent cold brew with whipped cream.

Aurelia and Faith were so amazing! Wonderful and smart employees! They deserve a RAISE! They make all their orders with love and kindness! Great place, great people will come back!

Do Not Use Door Dash you will get a messed up order. 2 times in a row. I went they and they were great. Took care of me for door dash mess up. It cost a lot less. Better service. Thank you for making it right even when it wasnt your fault.

I've loved this place since the first time I visited, on the first date with my now fiance! My recent visit gave me the opportunity to meet Candice and Clover, two Biggby Employees who made my day! Luckily I caught them during a slower time of the day and I was able to chat with these lovely ladies. They had me smiling, laughing, and driving away thankful that I had made the stop for a coffee, simply made my day better. Candice and Clover, never let this nasty world dull your smile and positivity. I truly h

RICO here Well let me tell you , the coffee is from Tanzania I believe ! Superb menu they got. Man I was wired all day long for sure , , great location , drive through window available as well as a walk in you can order there as well , I met the owners , great dudes , very meticulous on their job , Quite honest I was tired of Starbucks , something new is always fresh , Starbucks you better watch out , these dudes are coming hard . Staff very friendly and courteous, they have frozen coffee as well as sm

I come to this biggby at least once a week and the staff is always great here!! They are kind, always going out of there way to help/or let me know if there are deals going on. But the one thing that ALWAYS happens, I?m in this line for at least 10 minutes. Even when I?m the only car in the drive through. Don?t get me wrong, I work in healthcare so truly understand Short staffing sucks - but sometimes when I look in there, there?s 4 of them in there.

8 out of 10 times I order here they give me regular milk when I ask for oat or almond. So they up charge me and then give me regular milk and I am vegan I spend the rest of the day with an upset stomach. Do better biggby

I tend to stop here when starbucks is busy or I'm just in the mood for somewhere different. They have tons of different coffees (hot or iced) thay are really good. Especially if you have a sweet tooth. Service is always good. Yesterday I tried their pumpkin spice latte but iced, and I think starbucks has a run for their money.

I?m a coffee connoisseur so I had to give this place a try. The pumpkin cold brew with sweet foam was delish! Very pumpkin-y. I got a large and didn?t want to finish it! The line was a few cars deep when we went and I think the owner was out there taking out trash and helping customers to keep the line moving. Will be back :)

My first experience at Biggby Coffee was good. The only negative was the wait time. The caramel ice coffee was delish. A small ice coffee beverage was almost $5. If you don't mind spending the money and waiting in line, I highly recommend a visit. Had the wait time not been an issue, I would have given Biggby four stars.

The staff are the best they're so friendly and make bomb coffee. I just can't order through the mobile app for pickup anymore when I used to daily and it sucks ?? can't even select the store

Coffee is great but it takes quite literally a half hour or more in the drive thru or to order up front even if it?s only 2 cars deep to get your order

This is the worst. Place they take care of the drive threw as they laugh Your order for eight minutes they?re absolutely hate when you ask any question They tell you that the drive threw is more Impor

This place has always treated us right After the day my wife had and the workers listened and just made my wife's day by doing this! This place is so much better then the alternatives around for coffee. Keep up the good work Biggby!

Count your days Starbucks lol !!?.I got an iced latte and it was amazing. The breakfast sandwich was just as amazing. This place is my new favorite. The service has been phenomenal everytime I?ve been!

We went to get iced Butter Bears. They didn?t taste like espresso at all just regular coffee.

The BEST coffee joint I?ve ever been to!! The staff are always super friendly, and the coffee is perfect. The price is similar to Starbucks yet a MUCH better experience and quality of coffee. Please open a Biggby in Stow! The caramel foam cold brew is amazing.

The mocha mocha that I bought, tasted really nice. Operation is primarily a drive-thru but there are a few tables and chairs outside to sit on in nice weather. By going to the walk-up window I was able to see into their kitchen, it was orderly and clean. The staff was friendly and helpful. If coffee on-the-go is what you're looking for Biggby Coffee has it. LGBTQ+ affirming.

Excellent drinks!! They offer BOGO on Wednesdays! Absolutely amazing! I've introduced my co-workers to them and they LOVE it! They have short wait times and friendly customer service. They also have adorable free pup cups! ??

As ALWAYS I had another great experience. All the Baristas are awesome, but today Candace was top tier.... I was having a rough morning and she made my drink with a lot of love??. This is why I come 7 days a week 365

The employees are super friendly, and they make you feel welcome. The coffee here is amazing! I don?t like supporting Starbucks and I feel like I finally found a delicious competitor that?s worth going the extra mile to order from. This place always has buy one get one free drink offers and coupons. Inside is very nice clean with a fun atmosphere. There is a good amount of seating so this would be the perfect place for a coffee date or a cozy spot to catch up on reading some emails.

Drove an hour away just to try it I got the sweet dreams latte ( mocha and butterscotch) and frozen butter bear latte. My boyfriend got the banana berry smoothie and we got pumpkin spice latte for his sister. All the drinks were really good. A little pricey but yummy.

I like their coffee better than Starbucks, but it's takes forever and a day to get it. Then they say there is a tip option on the credit card machine. I usually tip over 20%, but when it takes you all day to make my coffee I'm not tipping. Love the coffee, but will return to Starbucks because the wait time is ridiculous.

We used to love the fact that they give the military 50% off; HOWEVER, we will never patronize this place again. We normally stop at the Montrose location and today the customer service was non existence. The manager would not even provide me with her name nor the owners. The manager was a young blonde wearing a Copley sweatshirt. We waited 16 mins for my drinks and when I asked for a refund 10 mins in, they shut the glass door on me,and told me to wait. They basically bullied a veteran. There was nothing

I used to love this place but service has really gone down. It took over 35 minutes for 4 cars to make it through the drive thru. I got asked what my order was 3 times when I pulled up to the window. Food and drinks are still great but service is bottom of the barrel

Today was my first visit to BIGGBY Coffee. I didn't know what to order. The Batista who helped me; was very helpful and kind. She asked me what flavors I usally get. Based on my answers; she made a recommended the Tan Line Latte!

I come here every once in a while and I love it! The service is always exceptional, the line typically moves fast, the food/drinks are delicious, and the workers are always willing to help with any questions I have since I?m picky with my coffee. I went tonight and Gina + Emily were so welcoming, fun, and made me one of the best refreshers that I?ve had from here! 10/10 recommend to anyone!

Delicious coffee. Muffin was extremely soggy, but was still pretty good.

First time here, they were patient with me as I've never ordered from here before. For my 16oz drink called scuba and my kids drink called magic milk which was bigger than I anticipated. Was like $5 and some change, which I'd say is a great price for 2 drinks. I'll definitely will be back

Got an avalanche cold brew and it was really good. Drive thru was quick and the employees were friendly.

This place is a nice little spot in Wallhaven/Fairlawn. Right now they are serving Pumpkin Spice Latte for the fall season

I come most Wednesdays for BOGO drinks to treat myself after work, one of my favorite routines. The employees are always super nice, my drinks are always delicious, and the food is always hot. Might be a little slow at times but very well worth it!

We love Bigby. Prices are great and the drinks are great?however?it is slower than molasses. It?s almost impossible to stop here on your way to work. It?s just too slow . If you have all the time in the world ..stop?if not do not stop here. If you?re running late it?s a bad idea to get a drink here trust me!

This coffee is DELICIOUS - waaay better than The Lady! My Americano was perfection! There was no line on a Saturday afternoon, so I breezed through. I will be a frequent visitor!

The bogo Wednesday's and free shot Fridays are my favorite days! The only issue I've had is that they don't seem to balance the espresso to sweetness ratio very well . I always need more sweetener or espresso. Overall friendly staff!

This is my new favorite coffee shop! The flavors and options are great. My coffee was served quickly and exactly as I ordered it. The server was polite and helpful, and they were quick and easy to get into and out of. I highly recommend this place. In my opinion, they are better than their competitors.

Biggbys makes the best iced mocha in town! I highly recommend it.

my favorite coffee shop ! much better than starbucks or dunkin, they are quick and they taste great! the girls are always so so nice, and seem to really enjoy the job! my biggest complaint is the amount of times i go that they are out of boba straws!! i would just get my drink with out boba if they would tell me at the speaker ??

I love Biggby! The coffee is always good, doesn't taste bitter or burnt, always the perfect temperature. I love this location because it's close to my house but also because the staff are awesome and quick. Nothing against Bucks or other places, they have their perks too, but for a solid place to grab coffee and breakfast, Biggby is the best.

My first ever experience of Biggby Coffee didn't disappoint. The mint mocha was absolutely delicious, and I also got a bagel with cream cheese for my breakfast. Quick, pleasant service and yummy food and drink.

Absolutely the best coffee shop I have ever been too! I have 4 kids and me and my wife go to this biggby so much we practically live there! The service is absolutely amazing and 2 members of their staff have gone the extra mile for us many times! Clover and Zoey! They and the rest of the staff are so amazing at what they do! - see y?all tomorrow, again - Luke

So it's super inexpensive and they have a lot of specials but oh my god the service is so slow. Took 12 minutes for a hot coffee, literally just from a pot that was already made.

I have been to this location twice now and cannot even begin to express how awesome every aspect of it is! The coffee has been amazing both times! I am someone that has a hard time finishing an iced coffee from other chain coffee places due to the lack of consistency and general bad taste of the coffee itself. Couple that with the bad attitude at other big box coffee places and I had pretty much given up on finding a quality coffee chain in the area. This is absolutely not the case with Biggby. The coffee t

Would love to become a regular customer of this place. Sugar-free mocha coffee is delicious, if you are lucky enough to order it on one of the few days they actually have it. "It's a special order item" is the excuse given for the frequent and lengthy lack of availability. That shouldn't be my problem. Several of their sandwich items are also frequently sold out. So, now I call before I drive over so as not to waste a trip. I shouldn't have to work this hard to be a customer.

Coffee is delicious and their bagel sandwiches are the only sandwiches I?ve seen that look better in person than they do in the website. They taste great too! The drive through line is a little slow, but that may be due to them still finding their operating rhythm. Will definitely be back

Biggby was my favorite coffee place in Michigan and I was so excited they came to my hometown. I stopped by with my sister for their sneak peek and the owner was friendly and greeted us with a smile. The staff was so nice and looked happy to be there. Our drinks were delicious. It?s a 30 minute drive from where we live but we will be back weekly at least.

This coffee tops Starbucks and Dunkin any day. The staff are very friendly, and Brittany is always fast and efficient with my coffee in the morning!

I absolutely LOVE bigby! The drinks, the people, I love everything about them. So many of my family and friends are now loyal bigby fans now They are always sweet and if a mistake is made they always make it right & make it up to you. Highly recommend! (P.s the butter bear with almond milk is the best drink ever??)

I wanted to like this place as the first time I went there the drinks were great! The last 3 times I've order a drink it's never taste the same and at least one of my three drinks are always wrong. There's always one drink that I didn't order and then I have to wait additionally for them to remake the correct drink. I find every time I pull up to the window there's always an employee on their phone. I'm guessing that's why orders aren't being made correctly. It will be awhile before I try to come back. This

I?ve had a bad experience the last 3 times I?ve been there. The lady at the drive thru always has an attitude, rolls her eyes when I ask for anything and acts like she hates being there. I understand having a bad day but it?s very unprofessional to take it out on your costumers. I hope this company finds someone who makes going through the drive thru pleasant because the coffee is great but her attitude ruins everything. Until then, I won?t be back.

I LOVE Biggby?s! It?s around the same pricing as Starbucks probably and I wish I were a dine-in coffee shop. But I live for the different coffee/caffeine options! They also have pretty great customer service and friendly employees! Recommendations: campfire latte (frozen) and the strawberry punch Red Bull mocktail

Love stopping here on my way to work. The red bull mocktails are my go too.

I make a lot of coffee runs for work. I go to sbx for them but I much prefer biggby. So I usually go to both and when I say they're nothing alike, I mean it. At biggby, I'm always greeted politely. Everyone is always so nice. The coffee is always made correctly. I always leave happy. It is not the case at the other company, at all. Biggby provides reward points, daily deals, and often times even coupons (great coupons). They also tend to go above and beyond kindness. The staff seems so happy to be at work.

Got the nastiest cup of iced coffee I ever tried to drink. To make matters worse when I called to let them know the employee was rude and hung up on me. Awful coffee and even worse customer service. A bad combination best to avoid. Do yourself a favor and spend a little more for Starbucks across the street. It will pay for itself because I had to pour that terrible drink down the sink. And if ypu do happen to get a bad drink at Starbucks at least they have good customer service and will make it right.

oh my lord avoid this place unless you want food poisoning ?? my kid had their blueberry muffin and projectile vomited after eating it? me and my partner had iced coffees and had major stomach cramps after. idk what?s up with whatever they put in their drinks but every time it makes my stomach upset. i thought maybe it was just me but after my whole family getting sick i know that isn?t a coincidence.

Worst experience ever, 30 minutes plus for a cup of coffee. Took so long to get up to the window with a Single car in front of me the lady didn't even know what I ordered anymore. They are all just chatting with each other inside and not even trying to make the drinks. I used to really like this place. Now they take too long and it's not worth it!

I always have a great experience at this location. Staff is attentive, food and drinks are always good, atmosphere is perfect. The Ginas and Zoey were working and brightened my whole day.

First time ever going to Biggbys coffee shop and Andrea was amazing very patient with me and was awesome very amazing customer service !! I will be back ????

Had me at drive thru coffee stand!!! I've been here a few times now. They are always friendly and keep the line moving. I've never had to wait long. The coffee is good and so are the muffins and theTurkey Hivarti bagle. Talked to a gentleman while in line a few weeks ago. I got the impression he is the owner. It is nice to see a business where the owner is involved.

After ordering my dirty chai, the staff was kind enough to allow me the time do my taxes, walk over to the BMV to get my license renewed, return a podcast to the library, and take my dog on a walk! Most places these days try to get you in and out quickly. This place gives you the time in line to have a chat with every family member you didn?t know you had! The coffee is solid though.

I ordered for my dad and when I dropped it off, he had the wrong sandwich and it was cold. The girl at the window tho was absolutely the sweetest. Her name was Baylee and she was so cheerful. I'm disappointed because my dad didn't get his right sandwich and the sausage was cold but your staff was very polite.

I ordered a pumpkin spice latte, it hardly had any flavor, and was luke warm. It actually tasted like water with a small touch of pumpkin spice. I've not been to a "coffee" spot in a very, very, very long time. I just hit up the gas station, when I've not had any coffee before leaving the house. Well gas stations it will remain!

New favorite coffee place. Has the BEST cold foam and has so many flavors and options. If you love cold foam you NEED to try theirs. 10/10 recommend.

This place is delicious I used to go to Elyria location until I found out Akron had one! But the last few times I have got a frozen drink from here it?s super chunky. The last time I was there the girl said the blender was broken, so I haven?t been back in a couple months. I called today and asked if the blender has been fixed and she said yes. me and my drove out there and my drink was still chunky plus I definitely got the wrong size and didn?t realize until we got home. I ordered my son a small and me a

I like sitting on the patio out back with my dogs. They have good rewards and this location specifically has its own texting program you can join to get exclusive deals for this biggby location. I've never had an order messed up.

They must be having some growing pains or new staff or something. We waited 10 minutes after ordering to get our food, which is a long time in a drive-thru. Both hot chocolates were colder than room temperature (if that's possible), the dark hot chocolate wasn't dark at all, and the bagel was cold and *barely* toasted. And a lousy bagel at that. There was butter and a knife in the bag, but why didn't they just butter the bagel? I was disappointed that they didn't apologize for the wait either. That seemed l

DO NOT go here. This place is appalling. I arrived this morning and ordered 4 drinks and 4 coffees. Pulled up to the window and they got the order wrong and did not charge me correctly. Asked for my card again and I simply said you rushed me when no one is here and shouldn?t have but now you?re asking for my card again? Clover, whoever this person is, came to the window and rudely said ?is there a problem? I explained the situation and she got immediately nasty. She started handing me drinks and I said I

Starbucks price, gas station taste. I like my 100% arabica beans. This has a strong robusta (pave a road) flavor. I got a tall black coffee and drank half before I went back to my thermos of Grounds & Hounds 100% arabica coffee. Got my wife a specialty drink and it was so sweet she took two sips and dumped it. $7 I won't get back. Owner was nice and maybe some people will like it, they are expanding so people must.

Great way to grab a hot latte or breakfast instead of long lines and over-roasted coffee up the street. Get your latte hot, cold or iced, always with a smile. They do post great coupons frequently on their social media channels, always BOGO on Wednesdays and double espresso shots on Friday! Don't forget to tip at the window when you pick up your order!

New favorite coffee place! Prices are close to Starbucks but flavors surpass Sbx! I loved their March Flavor (Lucky Charms) and their May flavor of Marshmallow is really good too!

Great coffee but super incredibly slow service. The staff, besides the owner, shows no sense of urgency to serve customers. They even gave me enough time waiting in line to write this review.

Very excited service. Great tasting food and beverages. Gave us rewards cards and coupons. Made it a special experience. 10/10 would go again and recommend. Starbucks has some real competition.

Best flavored coffees and bagel sandwiches! ??????????

Best place to get coffee ? come on Wednesdays for BOGO!!!! I absolutely adore ???????????? this coffee spot my little piece of heaven! ????

Each time my husband and I come here something is incorrect. Whether it is a drink or a breakfast item. Very unreliable, we come to expect something is incorrect when we come here. Disappointing, and we will be frequenting other businesses moving forward.

Great pull through coffee service. They have a very vast menu so check them out online or on the app, it's much more than the menu board. Also, ask about the latte of the day, I find new concoctions there all the time that I enjoy!

Absolutely love Biggby. My wife and I get it almost daily. We have tried everything on the menu and are pleased with the experience every time. The consistency and quality are unmatched. Highly recommend supporting this business.

Doesnt calculate the points on app correctly. We were supposed to have a free drink and it said we only had 2pnts. Gonna delete their dumb unuseful app

I stopped here tonight for my first ever visit around 5pm. Service did not disappoint and my hot coffee was great! Love that there's some doggo pictures inside too on the ceiling lol. Keep up the wonderful work! ??

This is my favorite coffee spot!!!! I love all the baristas they're my absolute faves and Gina was by far spectacular today whoohoo

The coffee at this location has gone down hill. At once this I thought they could rival Starbucks... however their coffee really isn't that good. Latte taste watered down. McDonald's has better coffee.

Coffee and bagels are always great, we enjoy them greatly! However, speed of service and customer service is poor. They also seem to be closed or closed early often due to short staffing.

??Called to ask if the sugar free options are sucrolose based or erythritol based. Important when I buy coffee with out the sugar. This gal answered and was not knowledgeable and rude. ??Manager hopped on an answered me quickly said it?s sucrolose. Won?t be coming here. I thanked him for answering me quickly and told him that she needs to be trained with these types of questions, but hey you can?t be trained in customer service cause that is something one should already have.??

I love this place, the drinks are both cheaper and tastier than Starbucks. I highly recommend this shop. The employees are very police and courteous as well. Just an overall pleasant experience.

I tried it off and on and had to call in about watered coffee, it also have a funny taste?.not a good taste at all. I call recently and talk to a young lady about a specialty coffee, buy one get one free. I drank some saying this taste strange and I sip out the other as well and they both was weak and strange taste. Went into store come out it?s cold, I taste it and said cold don?t make a difference it?s awful and I said you know what I going to just throw them out. I call and she said we have not had any

Killer for BOGO half off on Wednesday. I am a fan of the redbull drinks more than the coffee. The tuxedo muffin is grand as well. Drive thru only.

Great coffee and tea. Even greater happy smiling staff. I had the opportunity to meet the owner today and I can see why the staff is so wonderful and the product is great. Keep up the great work!

I LOVE their coffee. Great price, better than any competitor. Very nice employees and will come here everyday for a quick pick me up!