Ashley's Ice Cream Cafe

Ashley's Ice Cream Cafe

Reviews Summary

Ashley's Ice Cream receives overwhelmingly positive feedback, with most customers praising the delicious ice cream, friendly staff, and unique atmosphere in the historic bank building. Many highlight the variety of flavors, including no-sugar options, and enjoy family-friendly activities like puzzles and play areas. The sundaes, milkshakes, and coffee offerings are frequently mentioned as outstanding. While most reviews are 5-star, a few note high prices or occasional service issues. Negative comments mention a disappointing vanilla flavor and one report of a mold smell. Overall, it's considered a must-visit spot with excellent service and a fun, retro vibe.

About This Listing

Who Can Visit?

Most donut shops welcome all ages—perfect for families and kids
Some locations offer sit-down areas, while others are grab-and-go
No prior ordering knowledge needed—staff can help you choose flavors
Casual dress is welcome—some shops may have outdoor seating
Allergy-friendly options may be available (ask in advance)
Group orders and celebrations welcome—pre-orders may be required

*Note: Seating, menu, and accessibility may vary by shop. Contact your local spot for details.*

First-Time Visitors

First-time guests can simply walk in and browse the display or menu. Staff are happy to offer recommendations and explain specialty flavors. Some shops even offer sample bites or combo deals for newcomers.

Common Considerations:

Allergens Some donuts may contain nuts, dairy, or gluten—always ask if unsure
Availability Popular flavors can sell out early, especially on weekends

*Note: Menus and specials may vary. Ask staff or check online for daily options.*

What to Bring

Cash or card—most donut shops accept both, but some are cashless
Phone or camera—perfect for snapping and sharing your sweet finds
Appetite! Fresh donuts are best enjoyed warm and on the spot

*Note: Payment methods and policies vary by location. Check signage or ask staff.*

Preparing for Your Visit

Check store hours and peak times—early visits offer the best selection
Call ahead for large orders or special boxes
Bring friends or coworkers—sharing a dozen is half the fun
Dress casually—many shops are walk-up counters or offer outdoor seating
Leave pets at home unless it’s a pet-friendly location
Check for limited-time flavors, holidays specials, or preorder events
Set a treat budget if you’re shopping with kids
Bring a reusable bag or box if buying in bulk

*Note: Each shop may offer different experiences—check social media for updates.*

How to Get Started

Most shops accept walk-ins! For custom orders, pre-ordering is best. Ask about gift boxes or subscription options.

Other Helpful Info

Visits usually take 10–30 minutes, unless you're sitting down to enjoy
Weekends can be busier—plan ahead for quicker service
Seasonal or limited-edition donuts often rotate monthly
Some locations offer donut decorating kits or workshops
Gift cards, boxes, and party platters are often available

*Note: Features, pricing, and offerings vary by donut shop. Always check ahead.*

Contact Information

Address

123 E 3rd St

Marion, Indiana 46953

Hours

Monday 4-8PM
Tuesday 10AM-9PM
Wednesday 10AM-9PM
Thursday 10AM-9PM
Friday 10AM-10PM
Saturday 12-10PM
Sunday 12-8PM

Customer Reviews

Visiting from out of state. Attendendant at counter was happy to suggest her favorite ice creams. Several good flavors. Also had the butterscotch shake. Also very good. I custom ordered a sundae, she made it with no complaints, and had a suggestion for the best way to eat it. Any business where employees love their work is a good business

Beautiful place, great for a pleasant afternoon. The tables have puzzles for you to play, a small play area for smaller kids, games and puzzles for sale and good coffee also.

I?m going need you guys to go try milkshakes at Ashley?s ice cream so delicious ????

Tried the new location. Staff was very friendly and I asked lots of questions. I love that there's a large space if a large group of us want to come in. It's also nice they have so many puzzles open on the tables for a nice activity to go do during winter. They have a small area for kids with Legos and trains. Went with my 2 kids and was able to just sit for a couple hours and get some work done.

Really good ice cream! I prefer the mikeshakes! They have great signature ice cream combinations, they have games you can play, it's a great environment. I do wish they also sold fresh smoothies

Super fun place! Great selection of flavors at reasonable prices! The vegan strawberry swirl is amazing The vegan birthday cake tasted like it had too much extract in it, but that isn't a shop issue. Really fun place to visit.

Overall really nice place. I really love that they have a dairy alternative. I have been to alot of ice cream shops and the closest I been to an alternative is either sherbet or water-ice. Should check definitely checkout if you are in the area! I think overall it's a solid place.

This is a great place to have ice cream, play games, or observe the aesthetics of a historical building. It?s a really cool building. The people are friendly. The ice cream and donuts are delicious. I am a frequent customer and recommend this place to anyone in the area.

I walked in with two kids just minutes before 6:30. I had checked hours on Maps and they are listed at 8/9pm Tuesday-Thursday, but they had a sign on the door that I missed stating that closing is actually 6:30pm Tuesday-Thursday. I felt so bad for the guy behind the counter, but JoRel was so kind, patient, and accommodating. He spent time making sure the kids got want they wanted and even showed some creativity for the kid that wanted chocolate syrup on a cone. His solution saved my car since we obviously

Its retro yet classic and the price point is great. Very clean and great service. They also showcase The Jigsaw Junction and plan to have Escape Rooms. Very family friendly and family fun.

Neat venue for Ice Cream. Inside is awesome. And had some of the best flavors. Kitty Kitty Bang Bang & Fat Elvis are sometimes hard to find

Stopped in a couple weeks ago for the first time & so happy we did! I believe we dealt with the owner when we were there, he was so knowledgeable about everything. It was myself and my 3 kids..They each ordered ice cream and I ordered a mocha espresso. Not one complaint from the kids (It's a miracle lol) and my coffee was one of the best coffee's I have ever had. I grew up in Chicago area and we had little italian coffee places all over the city and burbs..they always made the best coffee and I have never f

Went for the first time. It was after they moved venues. Went for Coffee. The affagato was ok, the espresso was weak, but the ice cream was fine; so enjoyable enough, but I wouldn't do it again. The "cappuccino" was terrible; they don't know what a cappuccino is, It was a latte macchiato, and a bad one at that. Awkward environment. Reply to Owner: Hi, Tyler. I didn't realize the business changed hands and I wish you luck on this new venture, especially since I'm sure the learning curve is tough. I wasn't

This was the most beautiful ice cream cafe I have ever been in! It's in an old bank lobby, which has been restored to its' original splendor. The idea to add games and puzzles? Brilliant!

Loved the "no sugar added" options... Very tasty!

I?m a simple coffee guy, and I?m pumped the new owners are making coffee a selling point along with the great ice cream. Great place, great people!

I took my nephew on a date and he was very excited. We loved sitting and spending quality time together. Highly recommend this place for some great ice cream.

Great service, Neat it was an old bank. Turtle Sunday was very good.

OMG ! I just love Ashley?s. The best ice cream ever. The ice cream is so creamy and it melts in your mouth. Very clean Place. That?s not even the best part they are Kid friendly and have a play area for the kids so if you got kids and want ice cream come to Ashley?s.!!! and let me just say those staff are wonderful!! They are respectful and so nice. 10/10 I RECOMMEND!! ??

Tried Ashley's for our first time yesterday Saturday Feb 24, 2024. I order just regular vanilla without any topping because I wanted taste nothing but the ice cream and the texture. At least I can cross you off my bucket list. Will not be returning. I can buy better tasting, and, much more creamer ice cream in a box in any grocery store. Jim L.

LOVE. THIS. PLACE. beautiful BEAUTIFUL building. it was a wonderful place to just look at. the girls who were making our icecream were talking about what we can order and how we can order it. my milkshake was absolute fire. i loved how there was an entire section dedicated to puzzles. it can get pricey but the experience is worth it.

Staff is always friendly and they offer dairy free choices.

We enjoy visiting Ashley's Ice Cream Caf? because we cherish the architecture of the old building they occupy. It's a fun atmosphere inside! From browsing around the puzzle shelves to discovering a cozy seating area to sit and drink delicious coffee or ice cream. Support local. Support small business.

Really cool ice cream shop inside of an old bank building. They have puzzles and games to play with and for purchase. Their ice-cream is very good too.

I was not happy with my service this evening at all. When I first came in I had to wait for the girl to get off her persinal phone call to take my order. I had to repeat my order twice to her due to her not giving her full attention. After paying, I only received half of my order. I stood up at the counter and waited for someone to come out of the back so I could ask them about my order, but instead both employees walked right passed me and started to help other customers and take their orders. I finally go

The atmosphere and the food are great. However, this is the second time I?ve gone there now and they've locked their doors 20 minutes early. It?s one of those annoying things imo

Wow, finally got to try this place. The ice cream was great and the sundaes were outstanding. Definitely worth visiting.

I called about 5 minutes before closing and asked if they would still serve us some delicious ice cream. They were incredible nice about it and did. Friendly faces, amazing service the menu leaves nothing to the imagination. we are so lucky to have this business in downtown Marion.

I work for coke and came her on a service call for the first time! The owner offered me some ice cream of any flavor and let me just say it?s the best I?ve had! Very friendly staff and owner, very clean, and amazing ice cream. I will be back with my kids!

1st time here and the ice cream was amazing! I highly recommend the flavor called, "This Just Got Serious" and if you're a coffee person, ask for the "Fire and Ice" with vanilla ice cream. You won't be disappointed. And the old bank interior is breathtaking. Highly recommended!

We enjoy Ashley's quite a bit! It's fun to see how they've evolved since opening, with adding coffee and tea, donuts, sundaes, and different types of ice cream. The environment is so cool with the design of the building, and we appreciate there being an area for kids to play. Service has also been great each visit!

I was very happy with service at Ashley's. My son wanted to try the escape room for his birthday, and he and his friends had a fantastic time. We had some excellent ice cream and enjoyed hanging out afterwards. I managed to forget my credit card there, and the owner very circumspectfully found me on Facebook and suggested I come in. She even gave me a suggestion for a restaurant for a date night with my wife! I look forward to many years of returning.

One of the most unique and amazing ice cream places we've ever visited. The owner was extremely pleasant and his recommendations were spot on and we absolutely enjoyed those choices. We will certainly be revisiting this establishment everytime we visit Marion!

Holy Cow!!!!!! We got the Holy Cow sundae and I have to say it was the most delicious strawberry sundae! The ice cream was outstanding, lots of strawberries, on top of a donut!!! What more could a girl ask for?! We love going to Ashley?s as a family and enjoying many kinds of ice cream, coffee, and sitting down playing games together. So much fun there!!

Beautiful building inside and out. Ice cream was very tasty. Owner gave my husband and me each a complementary doughnut. Will be back.

My kids and I love Ashley?s Ice Cream! They loved the Peeps Sundae!

Kids and i loved ashleys, and the peanut butter sundaes are amazing lol. Prices was also great. Also puzzles and games to do while waiting. First time here and will definitely be coming back.

Great place. Has been converted from an old bank, is all marble. Have a wide selection of puzzles to purchase Had an cookies and cream shake, was perfect.

It is very delicious! The only problem I have was that it took a while for my dad?s shake to be ready. Other than that, I would highly suggest this ice cream shop and will stop again since I am going to Indiana Weslyan

Very nice time with my girlfriend

Ice cream was delicious I went for a sugar cone and they served it in a bowl Unfortunately if I knew I was going to get a bowl I would have gone home for ice cream Where I have multiple kinds in the freezer Ice cream was good but I was going to look for a sugar cone

I liked it a lot I know the idea of what they're trying to do bringing back old whatever I'm trying to say however it's don't feel like it's going well because it's known as a bank it'll always be known as a bank and he's got an ice cream shop in the middle of a bank with nothing else around yet it will get better I'm sure but as for now still kind of waiting

Loved the atmosphere and the kids enjoyed the play area. The ice cream was good but the service and delivery were lacking .

Love the coffee and ice cream at Ashley?s! My husband and I usually once a week. And the staff is so friendly! We love Ashley?s ice cream!!

One of the best kept secrets in Marion this is one of the best ice cream parlors I've ever been in in the most beautiful I've ever seen love this place very generous size portions excellent for the cost well worth the drive and well worth just to drop in

Great ice cream shop. Fast, friendly service. Nice atmosphere. Lots of things to do while you wait.

i loved this little place so much. the location is absolutely beautiful. the portions are well more than generous, 100% worth the stop and the money!!

Ice cream brand they sell is good. My wife got the pineapple milkshake and it was very good! Support your local businesses!

Delicious coffee and very friendly staff with convenient hours. Perfect if you're looking for local coffee.

Emily is always nice ! Very clean and a great atmosphere! Great doughnuts and coffee.

The ice cream is delicious! And the atmosphere is kid-friendly!

I am so happy Marion has a downtown ice cream shop! It's the cutest. Go now.

I would add photos but i gotta talking and spaced it. Lol...both kids said it was the best ever. .lol...Thank you Ashley's ice cream!! ??

Very good! Cool old bank that had been turned into a shop.

Prices are high. Got half a Sunday. Service could be better

happy to watch the basement change from a dusty old bank vault change into a giant escape room, every dollar you spend is going to that cause!

VERY lovely place with an awesome gift shop! Very beautifully set up. Love it ?

Excellent the banana ice cream is awesome

Great ice cream & very special elite atmosphere ?? A royal treat

Very good place to take kids and ice cream was awesome definitely recommend

So fun! Enjoyed ice cream and puzzles with family ??

Got the blueberry cheesecake ice cream it has changed my life!!!

They couldn't take my card and asked for cash in a rude way. Not a fan.

Always friendly. Lots of variety and a cool old building.

Made my ice cream how I wanted it everytime!

Not enough choice of Ice cream and not comfortable enough to be in there.

Was wonderful great icecream wonderful staff. They are very helpful

Really cool building. Good butter pecan.

great ice cream and coffee, totally would go again

Delicious. Cool atmosphere. Great service

Service with a smile. Ice cream was amazing

Best ice cream in grant county ??

The ice cream here is delicious!

Is a great place. Very friendly

Great variety and friendly staff.

Great choices and great prices!

Great coffee and ice cream.

Best of Luck. Loved it.

Walked in the door and got hit in the face with a strong mold smell. It was so bad that I walked right back out. This can't be healthy eating in this establishment. Healthy depth needs called asap.

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